Will “Service Delivery Manager” be Replaced By Robots? 🤔
0 % Chance of Automation
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Job Description
Plan, direct, or coordinate the storage or distribution operations within an organization or the activities of organizations that are engaged in storing or distributing materials or products.
Job Details
- The SOC (Standard Occupational Classification) code is 11-3071.02
☝️ Information based on the reference occupation “Storage and Distribution Managers”.
Also Known As…
- Storage and Distribution Managers
- Warehouse Manager
- Stores Supervisor
- Shipping Supervisor
- Shipping Manager
- Load Out Supervisor
- Distribution Operation Manager
- Distribution Manager
- Distribution Center Manager
- Customer Service Manager
- Cold Storage Supervisor
- Waterworks Supervisor
- Water and Sewer Systems Superintendent
- Warehouser
- Warehouse/Distribution Manager
- Warehouse Supervisor
- Warehouse Operations Manager
- Warehouse Foreman
- Telegraph Office Manager
- Supply Requirements Officer
- Supply Officer
- Supply Controller
- Substation Manager
- Storage Manager
- Station Manager
- Shipping Receiving Manager
- Shipping Coordinator
- Sewer System Supervisor
- Receiving Manager
- Print Traffic Manager
- Pipelines Superintendent
- Parking Lot Manager
- Parking Garage Manager
- Operations Manager
- Measurement Superintendent
- Marine Oil Terminal Superintendent
- Logistics Supply Officer
- Logistics Manager
- Locker Operator
- International Trade Specialist
- Importer Exporter
- Import-Export Agent
- Import Manager
- Import Export Manager
- Import Coordinator
- Head of Physical Distribution and Logistics
- Head of Import Coordination and Production
- Distribution Superintendent
- Distribution Coordinator
- Distribution Center Supervisor
- Dispatcher
- Dispatch Manager
- Delivery Manager
- Compressor Stations Superintendent
- Bulk Plant Manager
- Building Supervisor
- Ammunition Storage Superintendent
Tasks for “Service Delivery Manager”
- Evaluate freight or inventory costs associated with transit times to ensure that costs are appropriate.
- Evaluate the environmental implications of new warehouses or distribution networks.
- Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.
- Select modes of transportation for the distribution of goods that minimize pollution, such as carbon output or other environmental impacts.
- Arrange for storage facilities when required.
- Examine products or materials to estimate quantities or weight and type of container required for storage or transport.
- Negotiate with carriers, warehouse operators, or insurance company representatives for services and preferential rates.
- Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.
- Examine invoices and shipping manifests for conformity to tariff and customs regulations.
- Plan or implement environmental training programs and activities.
- Participate in setting transportation and service rates.
- Develop storage and distribution models that include factors such as warehouse locations, customer locations, or available transportation modes to maximize operational efficiency or sustainability.
- Arrange for necessary shipping documentation and contact customs officials to effect release of shipments.
- Respond to customers' or shippers' questions and complaints regarding storage and distribution services.
- Track and trace goods while they are en route to their destinations, expediting orders when necessary.
- Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
- Prepare and manage departmental budgets.
- Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.
- Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.
- Develop or implement plans for storage and distribution activities that emphasize technological solutions for sustainability, such as investment in smart or eco-friendly containers, dynamic distribution networks, warehouse renovations, or fuel efficient fleets.
- Advise sales and billing departments of transportation charges for customers' accounts.
- Plan, develop, or implement warehouse safety and security programs and activities.
- Interview, select, and train warehouse and supervisory personnel.
- Evaluate contractors or business partners for operational efficiency or safety or environmental performance records.
- Evaluate locations for new warehouses or distribution networks to determine their potential usefulness.
- Schedule or monitor air or surface pickup, delivery, or distribution of products or materials.
- Issue shipping instructions and provide routing information to ensure that delivery times and locations are coordinated.
- Identify and implement carbon minimization activities to offset carbon emissions, such as by planting trees, purchasing carbon credits, or purchasing green technologies, such as air filtration or alternative energy vehicles or power.
- Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
- Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
Related Technology & Tools
- Pallet jacks
- Forklifts
- Digital cameras
- Radio frequency identification RFID devices
- Wireless communication and satellite positioning tools
- Personal digital assistants PDA
- Personal computers
- Radio frequency handheld terminals
- Barcode scanners
- Global positioning systems GPS
- Desktop computers
- Radio frequency truck-mounted terminals
- Barcoding labels
- Laptop computers
- Cell phones
- IBM Lotus Notes
- TECSYS EliteSeries
- Infor ERP Baan
- Supply chain event management software
- Aljex Inventory
- Oracle E-Business Suite Financials
- Cadre Technologies Cadence Warehouse Management System
- SSA Global Warehouse Management System WMS
- Microsoft Office
- Sentai Pinpoint
- Integrated Decision Support Netwise Frontline
- Microsoft Dynamics GP
- Logility Voyager WarehousePRO
- Oracle Business Intelligence Enterprise Edition
- Microsoft Word
- Infosite Technologies DM Warehousing
- Iptor Supply Chain
- ABOL Manifest Systems
- Integrated Decision Support Corporation Swap Advice
- QUALCOMM QTRACS
- Integrated Decision Support Netwise Enterprise
- HighJump Software Warehouse Advantage
- Graphics software
- TECSYS PointForce Enterprise
- Microsoft PowerPoint
- WorkForce Software EmpCenter Time and Attendance
- Microsoft Outlook
- QUALCOMM ViaWeb
- IntelliTrack Warehouse Management System
- Microsoft Excel
- IBM Power Systems software
- Scanlon Associates LogPak
- SAP
- MRA Technologies MRATrack Warehouse Management System
- Word processing software
- CA Erwin Data Modeler
- Spreadsheet software
- Catalyst International CatalystConnect
- Integrated Decision Support Corporation Netwise Supply Chain
- Materials requirements planning logistics and supply chain software
- RedPrairie DLx Warehouse
- Microsoft Access
- IBM i2 Transportation Manager
- Hewlett Packard HP-UX
- Veritas NetBackup
- Radio Beacon WMS
- IBM Notes
- DSA Foxware Warehouse Management