Will “Service Delivery Manager” be Replaced By Robots? 🤔
0 % Chance of Automation
Sadly, the research paper did not provide any information about this occupation. Maybe have a look at our directory?
Care to share? Click for Facebook, Twitter, LinkedIn, or XING. 👍
Job Description
Plan, direct, or coordinate the storage or distribution operations within an organization or the activities of organizations that are engaged in storing or distributing materials or products.
Job Details
- The SOC (Standard Occupational Classification) code is 11-3071.02
☝️ Information based on the reference occupation “Storage and Distribution Managers”.
Also Known As…
- Storage and Distribution Managers
- Warehouse Manager
- Stores Supervisor
- Shipping Supervisor
- Shipping Manager
- Load Out Supervisor
- Distribution Operation Manager
- Distribution Manager
- Distribution Center Manager
- Customer Service Manager
- Cold Storage Supervisor
- Waterworks Supervisor
- Water and Sewer Systems Superintendent
- Warehouser
- Warehouse/Distribution Manager
- Warehouse Supervisor
- Warehouse Operations Manager
- Warehouse Foreman
- Telegraph Office Manager
- Supply Requirements Officer
- Supply Officer
- Supply Controller
- Substation Manager
- Storage Manager
- Station Manager
- Shipping Receiving Manager
- Shipping Coordinator
- Sewer System Supervisor
- Receiving Manager
- Print Traffic Manager
- Pipelines Superintendent
- Parking Lot Manager
- Parking Garage Manager
- Operations Manager
- Measurement Superintendent
- Marine Oil Terminal Superintendent
- Logistics Supply Officer
- Logistics Manager
- Locker Operator
- International Trade Specialist
- Importer Exporter
- Import-Export Agent
- Import Manager
- Import Export Manager
- Import Coordinator
- Head of Physical Distribution and Logistics
- Head of Import Coordination and Production
- Distribution Superintendent
- Distribution Coordinator
- Distribution Center Supervisor
- Dispatcher
- Dispatch Manager
- Delivery Manager
- Compressor Stations Superintendent
- Bulk Plant Manager
- Building Supervisor
- Ammunition Storage Superintendent
Tasks for “Service Delivery Manager”
- Schedule or monitor air or surface pickup, delivery, or distribution of products or materials.
- Respond to customers' or shippers' questions and complaints regarding storage and distribution services.
- Evaluate freight or inventory costs associated with transit times to ensure that costs are appropriate.
- Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.
- Select modes of transportation for the distribution of goods that minimize pollution, such as carbon output or other environmental impacts.
- Arrange for storage facilities when required.
- Negotiate with carriers, warehouse operators, or insurance company representatives for services and preferential rates.
- Evaluate contractors or business partners for operational efficiency or safety or environmental performance records.
- Plan, develop, or implement warehouse safety and security programs and activities.
- Plan or implement environmental training programs and activities.
- Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
- Prepare and manage departmental budgets.
- Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
- Evaluate locations for new warehouses or distribution networks to determine their potential usefulness.
- Develop or implement plans for storage and distribution activities that emphasize technological solutions for sustainability, such as investment in smart or eco-friendly containers, dynamic distribution networks, warehouse renovations, or fuel efficient fleets.
- Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
- Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.
- Track and trace goods while they are en route to their destinations, expediting orders when necessary.
- Advise sales and billing departments of transportation charges for customers' accounts.
- Develop storage and distribution models that include factors such as warehouse locations, customer locations, or available transportation modes to maximize operational efficiency or sustainability.
- Issue shipping instructions and provide routing information to ensure that delivery times and locations are coordinated.
- Identify and implement carbon minimization activities to offset carbon emissions, such as by planting trees, purchasing carbon credits, or purchasing green technologies, such as air filtration or alternative energy vehicles or power.
- Participate in setting transportation and service rates.
- Arrange for necessary shipping documentation and contact customs officials to effect release of shipments.
- Examine products or materials to estimate quantities or weight and type of container required for storage or transport.
- Evaluate the environmental implications of new warehouses or distribution networks.
- Examine invoices and shipping manifests for conformity to tariff and customs regulations.
- Interview, select, and train warehouse and supervisory personnel.
- Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.
- Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.
Related Technology & Tools
- Digital cameras
- Laptop computers
- Desktop computers
- Radio frequency truck-mounted terminals
- Barcoding labels
- Wireless communication and satellite positioning tools
- Personal digital assistants PDA
- Forklifts
- Radio frequency identification RFID devices
- Radio frequency handheld terminals
- Cell phones
- Pallet jacks
- Barcode scanners
- Global positioning systems GPS
- Personal computers
- TECSYS PointForce Enterprise
- Infosite Technologies DM Warehousing
- Integrated Decision Support Corporation Netwise Supply Chain
- DSA Foxware Warehouse Management
- HighJump Software Warehouse Advantage
- Catalyst International CatalystConnect
- Graphics software
- Materials requirements planning logistics and supply chain software
- WorkForce Software EmpCenter Time and Attendance
- QUALCOMM QTRACS
- Microsoft Excel
- Aljex Inventory
- Sentai Pinpoint
- Supply chain event management software
- Oracle E-Business Suite Financials
- QUALCOMM ViaWeb
- Logility Voyager WarehousePRO
- ABOL Manifest Systems
- Microsoft Word
- CA Erwin Data Modeler
- IBM Lotus Notes
- Microsoft PowerPoint
- Microsoft Outlook
- SSA Global Warehouse Management System WMS
- Infor ERP Baan
- Radio Beacon WMS
- SAP
- IBM Power Systems software
- Microsoft Office
- Hewlett Packard HP-UX
- Spreadsheet software
- Word processing software
- Microsoft Dynamics GP
- Integrated Decision Support Corporation Swap Advice
- Cadre Technologies Cadence Warehouse Management System
- Veritas NetBackup
- Iptor Supply Chain
- Microsoft Access
- IntelliTrack Warehouse Management System
- TECSYS EliteSeries
- Scanlon Associates LogPak
- Oracle Business Intelligence Enterprise Edition
- MRA Technologies MRATrack Warehouse Management System
- Integrated Decision Support Netwise Enterprise
- IBM Notes
- Integrated Decision Support Netwise Frontline
- IBM i2 Transportation Manager
- RedPrairie DLx Warehouse