Will “Casino Shift Manager” be Replaced By Robots? 🤔
28% Chance of Automation
“Casino Shift Manager” will almost certainly not be replaced by robots.
This job is ranked #235 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and services for guests in hotels/casinos. May address service complaints.
Job Details
- The SOC (Standard Occupational Classification) code is 39-1011.00
- The Mean Annual Wage in the U.S. is $ 50,810.00
- The Mean Hourly Wage is $ 24.00
- Currently, there are 22,130 people on this job
☝️ Information based on the reference occupation “Gaming Supervisors”.
Also Known As…
- Gaming Supervisors
- Table Games Supervisor
- Slot Shift Manager
- Shift Supervisor
- Pit Supervisor
- Pit Boss
- Gaming Floor Supervisor
- Floor Supervisor
- Casino Supervisor
- Casino Shift Manager
- Casino Floorperson
- Table Games Shift Manager
- Table Games Floor Supervisor
- Slot Supervisor
- Security Supervisor
- Poker Supervisor
- Lottery Office Manager
- Gambling Supervisor
- Gambling Floor Supervisor
- Gambling Box Person
- Floorperson
- Executive Casino Host
- Crap Game Box Person
- Casino Manager
- Casino Floor Supervisor
- Cardroom Manager
- Box Person
- Blackjack Supervisor
- Blackjack Pit Boss
Tasks for “Casino Shift Manager”
- Interview, hire, or train workers.
- Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins.
- Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
- Evaluate workers' performance and prepare written performance evaluations.
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
- Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
- Determine how many gaming tables to open each day and schedule staff accordingly.
- Provide fire protection or first-aid assistance when necessary.
- Perform paperwork required for monetary transactions.
- Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
- Report customer-related incidents occurring in gaming areas to supervisors.
- Explain and interpret house rules, such as game rules or betting limits, for patrons.
- Monitor stations and games and move dealers from game to game to ensure adequate staffing.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Greet customers and ask about the quality of service they are receiving.
- Establish policies on types of gambling offered, odds, or extension of credit.
- Establish and maintain banks and table limits for each game.
- Resolve customer or employee complaints.
- Record, issue receipts for, and pay off bets.
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
Related Technology & Tools
- Two way radios
- Desktop computers
- Security alarm systems
- Laptop computers
- 10-key calculators
- Personal computers
- Corel WordPerfect
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Data entry software
- Microsoft Word