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Automation Risk Analysis

Will “International Freight Forwarder” be Automated?

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AI Exposure Risk

57%

“International Freight Forwarder” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 57% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

43%

“International Freight Forwarder” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 43% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Freight Forwarders, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Research rates, routings, or modes of transport for shipment of products. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services, such as storage or inland transportation.

Job Title & Hierarchy Code (SOC) Freight Forwarders #43-5011.01
ℹ️

Data is based on the reference occupation: “Freight Forwarders”

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Core Skills & Abilities

  • Analyze shipping routes to determine how to minimize environmental impact.

  • Select shipment routes, based on nature of goods shipped, transit times, or security needs.

  • Obtain or arrange cargo insurance.

  • Assist clients in obtaining insurance reimbursements.

  • Review the environmental records of freight carriers to inform shipping decisions.

  • Make arrangements with customs brokers to facilitate the passage of goods through customs.

  • Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin.

  • Provide detailed port information to importers or exporters.

  • Consider environmental sustainability factors when determining merchandise packing methods.

  • Calculate weight, volume, or cost of goods to be moved.

  • Complete customs paperwork.

  • Arrange delivery or storage of goods at destinations.

  • Keep records of goods dispatched or received.

  • Maintain current knowledge of relevant legislation, political situations, or other factors that could affect freight shipping.

  • Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.

  • Verify adherence of documentation to customs, insurance, or regulatory requirements.

  • Pay or arrange for payment of freight or insurance fees or other charges.

  • Recommend shipping solutions to minimize cost or environmental impacts.

  • Arrange for transport, using a variety of modes, such as rail, short sea shipping, air, or roadways, to minimize carbon emissions or other environmental impacts.

  • Consolidate loads with a common destination to reduce costs to individual shippers.

  • Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies.

  • Monitor or record locations of goods in transit.

  • Arrange for applicable duties, taxes, or paperwork for customs clearance.

  • Negotiate shipping rates with freight carriers.

  • Recommend or arrange appropriate merchandise packing methods, according to climate, terrain, weight, nature of goods, or costs.

  • Refer exporters to experts in areas such as trade financing, international marketing, government export requirements, international banking, or marine insurance.

  • Provide shipment status notification to exporters, consignees, or insurers.

  • Prepare invoices or cost quotations for freight transportation.

  • Verify proper packaging and labeling of exported goods.

  • Reserve necessary space on ships, aircraft, trains, or trucks.

  • Determine efficient and cost-effective methods of moving goods from one location to another.

Technologies & Software

  • Manufacturing resource planning MRP software
  • ChatGPT (OpenAI)
  • TMW Enterprise Transportation Management Systems
  • Notion AI
  • Kewill Global Trade and Logistics
  • CargoWise ediEnterprise
  • Riege Software International Procars
  • RedBerry Logistics
  • AESDirect
  • Zapier AI
  • Llama (Meta)
  • Email software
  • Star Tec Software Hercules Export
  • Microsoft Excel
  • Napkin AI
  • Gemini for Workspace
  • Web browser software
  • QuestaWeb TradeMaster QW
  • Microsoft PowerPoint
  • UiPath (RPA + AI)
  • IES Ecellerate
  • Mistral (Mistral AI)
  • Grok (xAI)
  • Word processing software
  • CEDAS Gateway
  • Microsoft Word
  • SAP software
  • Arcline ArcFreight
  • Nova (Amazon)
  • Oracle JD Edwards EnterpriseOne
  • Microsoft Outlook
  • Tailwind Management Systems Tailwind
  • Microsoft Office software
  • Otter.ai
  • DeepSeek
  • Qwen (Alibaba)
  • Claude (Anthropic)
  • Microsoft Copilot
  • Perplexity AI
  • Grammarly AI
  • Package tracking software
  • Kimi (Moonshot AI)
  • Gemini (Google)
  • Order management software
  • Laptop computers
  • Multi-line telephone systems
  • Desktop computers
  • Personal computers
  • Laser facsimile machines