Will “E-Commerce Merchant” be Replaced By Robots? 🤔
Unknown Chance of Automation
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Job Description
Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.
Job Details
- The SOC (Standard Occupational Classification) code is 13-1199.06
☝️ Information based on the reference occupation “Online Merchants”.
Also Known As…
- Online Merchants
- Wholesale Representative
- Vice President of Marketing
- Supervisor of Operations
- Social Media Director
- Owner, E Commerce Company
- Online Services Manager
- Online Marketing Manager
- Master Hearth Technician
- Marketing Specialist
- Marketing Director
- Web Retailer
- Web Merchant
- Transaction Coordinator
- Online Retailer
- Online Merchant
- Internet Retailer
- Internet Merchant
- E-tailer
- E-Merchant
- E-Commerce Specialist
- E-Commerce Retailer
- E-Commerce Project Manager
- E-Commerce Manager
- E-Commerce Director
- E-Commerce Developer
- E-Commerce Analyst
Tasks for “E-Commerce Merchant”
- Calculate purchase subtotals, taxes, and shipping costs for submission to customers.
- Cancel orders based on customer requests or inventory or delivery problems.
- Disclose merchant information and terms and policies of transactions in online or offline materials.
- Integrate online retailing strategy with physical or catalogue retailing operations.
- Devise, select, or purchase domain name and web address.
- Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.
- Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.
- Order or purchase merchandise to maintain optimal inventory levels.
- Participate in online forums or conferences to stay abreast of online retailing trends, techniques, or security threats.
- Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources.
- Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.
- Deliver e-mail confirmation of completed transactions and shipment.
- Initiate online auctions through auction hosting sites or auction management software.
- Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.
- Design customer interface of online storefront, using web programming or e-commerce software.
- Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.
- Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.
- Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.
- Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.
- Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.
- Investigate sources, such as auctions, estate sales, liquidators, wholesalers, or trade shows for new items, used items, or collectibles.
- Purchase new or used items from online or physical sources for resale via retail or auction Web site.
- Collaborate with search engine shopping specialists to place marketing content in desired online locations.
- Transfer digital media, such as music, video, or software, to customers via the Internet.
- Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.
- Receive and process payments from customers, using electronic transaction services.
- Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
- Implement security practices to preserve assets, minimize liabilities, or ensure customer privacy, using parallel servers, hardware redundancy, fail-safe technology, information encryption, or firewalls.
- Create, manage, or automate orders or invoices, using order management or invoicing software.
- Create or maintain database of customer accounts.
- Determine and set product prices.
- Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
- Determine location for product listings to maximize exposure to online traffic.
- Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware.
Related Technology & Tools
- Credit card machines
- Laser facsimile machines
- Label printers
- Desktop computers
- Tablet computers
- External hard drives
- Personal computers
- LAMP Stack
- C#
- Inventory tracking software
- PHP: Hypertext Preprocessor
- PayPal
- Extensible HyperText Markup Language XHTML
- Structured query language SQL
- Adobe Systems Adobe Photoshop
- MyCommerce RegNow
- Enterprise JavaBeans
- Drupal
- IBM Digital Analytics
- Search engine marketing SEM software
- Webtrends software
- Google AdWords
- jQuery
- Microsoft Excel
- AJAX
- e-check software
- Google Analytics
- Microsoft Project
- Intuit QuickBooks
- Relational database management software
- Adobe Systems Adobe Fireworks
- Tax software
- Microsoft .NET Framework
- YouTube
- Microsoft Word
- Search engine results pages SERP software
- Search engine optimization SEO software
- WordPress
- Apache Struts
- Content management systems CMS
- Extensible markup language XML
- Dynamic hypertext markup language DHTML
- ProPay
- Microsoft Office
- JavaScript
- IBM WebSphere
- Oracle JavaServer Pages JSP
- CCBill
- Microsoft Visual Studio
- Web browser software
- Mobile application software
- MySQL
- Microsoft PowerPoint
- Snorasson Holdings CCNow
- Intuit QuickBoooks Payments
- Blogging software
- Adobe Systems Adobe Dreamweaver
- Oracle Java
- Google Checkout
- Microsoft Visio
- Hypertext markup language HTML
- Microsoft Outlook
- Linux
- Shipment processing software
- Financial accounting software
- NetSuite ERP
- Apache Solr
- IBM Domino
- IBM InfoSphere DataStage
- Magento Analytics