Will “Online Services Manager” be Replaced By Robots? 🤔

Unknown Chance of Automation

Sadly, the research paper did not provide any information about this occupation. Maybe have a look at our directory?

Job Description

Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.

Job Details

The SOC (Standard Occupational Classification) code is 13-1199.06

☝️ Information based on the reference occupation “Online Merchants”.

Also Known As…

Tasks for “Online Services Manager”

Deliver e-mail confirmation of completed transactions and shipment.
Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.
Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
Devise, select, or purchase domain name and web address.
Calculate purchase subtotals, taxes, and shipping costs for submission to customers.
Receive and process payments from customers, using electronic transaction services.
Cancel orders based on customer requests or inventory or delivery problems.
Investigate sources, such as auctions, estate sales, liquidators, wholesalers, or trade shows for new items, used items, or collectibles.
Create or maintain database of customer accounts.
Initiate online auctions through auction hosting sites or auction management software.
Transfer digital media, such as music, video, or software, to customers via the Internet.
Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.
Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.
Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.
Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.
Implement security practices to preserve assets, minimize liabilities, or ensure customer privacy, using parallel servers, hardware redundancy, fail-safe technology, information encryption, or firewalls.
Order or purchase merchandise to maintain optimal inventory levels.
Collaborate with search engine shopping specialists to place marketing content in desired online locations.
Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.
Create, manage, or automate orders or invoices, using order management or invoicing software.
Disclose merchant information and terms and policies of transactions in online or offline materials.
Integrate online retailing strategy with physical or catalogue retailing operations.
Purchase new or used items from online or physical sources for resale via retail or auction Web site.
Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources.
Determine location for product listings to maximize exposure to online traffic.
Participate in online forums or conferences to stay abreast of online retailing trends, techniques, or security threats.
Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.
Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.
Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.
Determine and set product prices.
Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware.
Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.
Design customer interface of online storefront, using web programming or e-commerce software.

Related Technology & Tools

Laser facsimile machines
Credit card machines
Tablet computers
Label printers
Desktop computers
Personal computers
External hard drives

Microsoft .NET Framework
Intuit QuickBoooks Payments
Oracle JavaServer Pages JSP
NetSuite ERP
jQuery
Search engine optimization SEO software
PayPal
Adobe Systems Adobe Fireworks
C#
MyCommerce RegNow
Microsoft Word
Snorasson Holdings CCNow
Web browser software
Microsoft Excel
IBM InfoSphere DataStage
Inventory tracking software
IBM WebSphere
Intuit QuickBooks
Content management systems CMS
Extensible markup language XML
Apache Struts
Google AdWords
Extensible HyperText Markup Language XHTML
IBM Digital Analytics
WordPress
AJAX
Twitter
Hypertext markup language HTML
e-check software
CCBill
Blogging software
ProPay
Microsoft Visio
Facebook
Magento Analytics
Microsoft Outlook
Dynamic hypertext markup language DHTML
PHP: Hypertext Preprocessor
Tax software
Financial accounting software
Search engine results pages SERP software
MySQL
Microsoft Project
Google Analytics
Mobile application software
Microsoft Office
LAMP Stack
Google Checkout
Shipment processing software
Oracle Java
Webtrends software
Microsoft Visual Studio
Adobe Systems Adobe Photoshop
YouTube
IBM Domino
Search engine marketing SEM software
Apache Solr
Drupal
Adobe Systems Adobe Dreamweaver
JavaScript
Microsoft PowerPoint
Linux
Relational database management software
Enterprise JavaBeans
Structured query language SQL