Will “Online Services Manager” be Replaced By Robots? 🤔

Unknown Chance of Automation

Sadly, the research paper did not provide any information about this occupation. Maybe have a look at our directory?

Job Description

Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.

Job Details

The SOC (Standard Occupational Classification) code is 13-1199.06

☝️ Information based on the reference occupation “Online Merchants”.

Also Known As…

Tasks for “Online Services Manager”

Order or purchase merchandise to maintain optimal inventory levels.
Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.
Receive and process payments from customers, using electronic transaction services.
Participate in online forums or conferences to stay abreast of online retailing trends, techniques, or security threats.
Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.
Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.
Determine location for product listings to maximize exposure to online traffic.
Investigate sources, such as auctions, estate sales, liquidators, wholesalers, or trade shows for new items, used items, or collectibles.
Create, manage, or automate orders or invoices, using order management or invoicing software.
Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.
Create or maintain database of customer accounts.
Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
Design customer interface of online storefront, using web programming or e-commerce software.
Cancel orders based on customer requests or inventory or delivery problems.
Devise, select, or purchase domain name and web address.
Implement security practices to preserve assets, minimize liabilities, or ensure customer privacy, using parallel servers, hardware redundancy, fail-safe technology, information encryption, or firewalls.
Transfer digital media, such as music, video, or software, to customers via the Internet.
Collaborate with search engine shopping specialists to place marketing content in desired online locations.
Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources.
Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.
Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware.
Calculate purchase subtotals, taxes, and shipping costs for submission to customers.
Deliver e-mail confirmation of completed transactions and shipment.
Initiate online auctions through auction hosting sites or auction management software.
Integrate online retailing strategy with physical or catalogue retailing operations.
Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.
Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.
Purchase new or used items from online or physical sources for resale via retail or auction Web site.
Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.
Determine and set product prices.
Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.
Disclose merchant information and terms and policies of transactions in online or offline materials.
Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.
Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.

Related Technology & Tools

Credit card machines
Desktop computers
Personal computers
External hard drives
Label printers
Tablet computers
Laser facsimile machines

Google Checkout
Inventory tracking software
Content management systems CMS
Dynamic hypertext markup language DHTML
Webtrends software
Oracle JavaServer Pages JSP
Facebook
PHP: Hypertext Preprocessor
IBM WebSphere
MySQL
jQuery
Linux
e-check software
Microsoft Project
Extensible markup language XML
Drupal
Microsoft PowerPoint
Extensible HyperText Markup Language XHTML
C#
JavaScript
LAMP Stack
Intuit QuickBoooks Payments
Microsoft Visual Studio
Enterprise JavaBeans
Relational database management software
Hypertext markup language HTML
Search engine marketing SEM software
Oracle Java
WordPress
Web browser software
Adobe Systems Adobe Dreamweaver
Microsoft Visio
Adobe Systems Adobe Fireworks
AJAX
Search engine optimization SEO software
Financial accounting software
Intuit QuickBooks
Mobile application software
Microsoft Office
Twitter
NetSuite ERP
Shipment processing software
Microsoft .NET Framework
CCBill
Google AdWords
IBM InfoSphere DataStage
Tax software
IBM Digital Analytics
Magento Analytics
Structured query language SQL
IBM Domino
Microsoft Word
Microsoft Outlook
Blogging software
Microsoft Excel
Google Analytics
Apache Solr
Snorasson Holdings CCNow
ProPay
Adobe Systems Adobe Photoshop
Search engine results pages SERP software
Apache Struts
MyCommerce RegNow
YouTube
PayPal