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Job Description
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1142.00
- The Mean Annual Wage in the U.S. is $ 84,500.00
- The Mean Hourly Wage is $ 40.00
- Currently, there are 376,820 people on this job
☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.
Also Known As…
- Network and Computer Systems Administrators
- Systems Engineer
- Systems Administrator
- Network Specialist
- Network Manager
- Network Engineer
- Network Administrator
- Local Area Network Administrator (LAN Administrator)
- Information Technology Specialist (IT Specialist)
- Information Technology Manager (IT Manager)
- Information Technology Director (IT Director)
- Windows Administrator
- Window Systems Administrator
- Wide Area Network Administrator (WAN Administrator)
- WAN Systems Administrator
- Unix Systems Administrator
- Unix Administrator
- Telecommunications Manager
- Telecommunications Analyst
- Technology Coordinator
- Technical Support Engineer
- Technical Specialist
- Technical Solutions Engineer
- Technical Component Administrator
- Technical Analyst
- Systems Operator
- Systems Network Analyst
- Systems Integrator
- Systems Analyst
- System Administrator
- Software Engineer
- SharePoint Administrator
- Server Administrator
- Programmer Analyst
- Networking Administrator
- Network Technician
- Network Systems Coordinator
- Network Systems Analyst
- Network Systems Administrator
- Network Support Specialist
- Network Support Manager
- Network Support Coordinator
- Network Support Administrator
- Network Services Supervisor
- Network Security Administrator
- Network Coordinator
- Network Analyst
- MIS Manager (Management Information Systems Manager)
- Management Information Systems Administrator (MIS Administrator)
- Mainframe Systems Administrator
- Linux Systems Administrator
- Linux Administrator
- LAN Systems Administrator
- LAN Specialist (Local Area Network Specialist)
- LAN Analyst (Local Area Network Analyst)
- IT Systems Administrator (Information Technology Systems Administrator)
- Internet Systems Administrator
- Information Technology Technical Support Specialist (IT Technical Support Specialist)
- Information Technology Systems Analyst (IT Systems Analyst)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Administrator (IT Administrator)
- Information Systems Specialist
- Information Systems Manager (IS Manager)
- Information Systems Coordinator (IS Coordinator)
- Information Systems Administrator
- Information Analyst
- Head of Computer Operations/Technical Services
- Hardware Installation Coordinator
- Enterprise Systems Administrator
- e-mail System Administrator
- Director of Technology
- Director of Information Services
- Desktop Support Technician
- Database Administrator (DBA)
- Computer Systems Security Administrator
- Computer Systems Administrator
- Computer Support Specialist
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Internetwork Expert (CCIE)
- Certified Novell Administrator (CNA)
- Application Systems Administrator
Tasks for “Technical Support Specialist”
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Configure, monitor, and maintain email applications or virus protection software.
- Confer with network users about how to solve existing system problems.
- Design, configure, and test computer hardware, networking software and operating system software.
- Analyze equipment performance records to determine the need for repair or replacement.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Maintain an inventory of parts for emergency repairs.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Train people in computer system use.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Perform data backups and disaster recovery operations.
- Load computer tapes and disks, and install software and printer paper or forms.
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- T-Birds
- Redundant array of independent disks RAID systems
- Cable verifiers
- Notebook computers
- Computer tool kits
- Powerline monitors
- Bit error rate testers BERT
- Synchronous optical network SONET analyzers
- Load balancers
- Optical spectrum analyzers
- Power meters
- Tape libraries
- Desktop computers
- Punchdown tools
- Communications analyzers
- Network switches
- Protocol analyzers
- Optical time domain reflectometers OTDR
- Screwdrivers
- Wire crimpers
- Mainframe computers
- Oracle Hyperion
- Hypertext markup language HTML
- Computer system diagnostics software
- Application management software
- LAMP Stack
- Novell NetWare Management Station
- Hewlett Packard HP-UX
- Optical network management software
- Security incident management software
- Dassault Systemes CATIA
- NoSQL
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- McAfee
- JavaScript
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- Secure shell SSH software
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- SAS
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- Puppet
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- Apache Maven
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- MySQL
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- UNIX
- Veritas NetBackup
- Tivoli
- Microsoft ActiveX
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- OpenService Open NerveCenter
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- Microsoft PowerPoint
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- Microsoft Publisher
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- Snort
- Microsoft Visual Basic Scripting Edition VBScript
- Advanced business application programming ABAP
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- Berkeley Internet Domain Name BIND
- Microsoft .NET Framework
- Ubuntu
- Microsoft Visual Studio
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- SAP Business Objects
- Network addressable storage NAS software
- Virtual local area network management software
- Ethereal
- Wireshark
- Oracle Business Intelligence Enterprise Edition
- Adobe Systems Adobe Flash
- Blackbaud The Raiser's Edge
- PostgreSQL
- VMWare
- Git
- SAP
- Network traffic probe software
- Ping Identity
- Sybase
- Apache Struts
- Apache Hive
- IBM InfoSphere DataStage
- Virtual network computing VNC software
- Microsoft Visual Basic
- Network management software
- Command interpreters
- AJAX
- Honeypot
- Citrix
- Requirements management software
- Encryption software
- IBM Director
- Oracle PL/SQL
- Red Hat Enterprise Linux
- IBM Cognos Impromptu
- Remote monitoring software
- Ruby
- IBM Notes
- Packet filter software
- Swift
- Microsoft Visio
- Drupal
- Systems and applications migration software
- Microsoft SQL Server Reporting Services
- Cisco Systems CiscoWorks
- Simple network management protocol SNMP software
- Human resource management software HRMS
- Dynamic host configuration protocol DHCP
- Shell script
- Microsoft PowerShell
- Oracle JD Edwards EnterpriseOne
- Extensible HyperText Markup Language XHTML
- Ruby on Rails
- Transact-SQL
- Common business oriented language COBOL
- Oracle Solaris
- Oracle JavaServer Pages JSP
- Job control language JCL
- Integrated development environment IDE software
- NetSuite ERP
- Network traffic flow monitoring and analysis software
- SolarWinds
- Microsoft Office
- Adobe Systems Adobe Acrobat
- Network and application load and performance testing software
- Practical extraction and reporting language Perl
- C
- Perforce Helix software
- Oracle Fusion Applications
- Configuration management software
- Computer based training software
- Python
- Microsoft SQL Server
- Root kit detection software
- Enterprise JavaBeans
- Dynamic hypertext markup language DHTML
- Microsoft Windows Sysprep
- SAP Crystal Reports
- Lavalys Everest
- FileMaker Pro
- Help desk software
- Zabbix
- Linux
- Operating system process control software
- Password management software
- Apache Hadoop
- Atlassian JIRA
- Element management software
- Qlik Tech QlikView
- Tcpdump
- Online traffic calculator software
- Microsoft Project
- Network shutdown software
- IBM Domino
- Relational database management software
- Network documentation software
- Oracle WebLogic Server
- Microsoft SharePoint
- Node.js
- Apache Pig
- Hewlett Packard LoadRunner
- Dartware InterMapper
- MicroStrategy
- Microsoft Dynamics GP