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Job Description
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1142.00
- The Mean Annual Wage in the U.S. is $ 84,500.00
- The Mean Hourly Wage is $ 40.00
- Currently, there are 376,820 people on this job
☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.
Also Known As…
- Network and Computer Systems Administrators
- Systems Engineer
- Systems Administrator
- Network Specialist
- Network Manager
- Network Engineer
- Network Administrator
- Local Area Network Administrator (LAN Administrator)
- Information Technology Specialist (IT Specialist)
- Information Technology Manager (IT Manager)
- Information Technology Director (IT Director)
- Windows Administrator
- Window Systems Administrator
- Wide Area Network Administrator (WAN Administrator)
- WAN Systems Administrator
- Unix Systems Administrator
- Unix Administrator
- Telecommunications Manager
- Telecommunications Analyst
- Technology Coordinator
- Technical Support Engineer
- Technical Specialist
- Technical Solutions Engineer
- Technical Component Administrator
- Technical Analyst
- Systems Operator
- Systems Network Analyst
- Systems Integrator
- Systems Analyst
- System Administrator
- Software Engineer
- SharePoint Administrator
- Server Administrator
- Programmer Analyst
- Networking Administrator
- Network Technician
- Network Systems Coordinator
- Network Systems Analyst
- Network Systems Administrator
- Network Support Specialist
- Network Support Manager
- Network Support Coordinator
- Network Support Administrator
- Network Services Supervisor
- Network Security Administrator
- Network Coordinator
- Network Analyst
- MIS Manager (Management Information Systems Manager)
- Management Information Systems Administrator (MIS Administrator)
- Mainframe Systems Administrator
- Linux Systems Administrator
- Linux Administrator
- LAN Systems Administrator
- LAN Specialist (Local Area Network Specialist)
- LAN Analyst (Local Area Network Analyst)
- IT Systems Administrator (Information Technology Systems Administrator)
- Internet Systems Administrator
- Information Technology Technical Support Specialist (IT Technical Support Specialist)
- Information Technology Systems Analyst (IT Systems Analyst)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Administrator (IT Administrator)
- Information Systems Specialist
- Information Systems Manager (IS Manager)
- Information Systems Coordinator (IS Coordinator)
- Information Systems Administrator
- Information Analyst
- Head of Computer Operations/Technical Services
- Hardware Installation Coordinator
- Enterprise Systems Administrator
- e-mail System Administrator
- Director of Technology
- Director of Information Services
- Desktop Support Technician
- Database Administrator (DBA)
- Computer Systems Security Administrator
- Computer Systems Administrator
- Computer Support Specialist
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Internetwork Expert (CCIE)
- Certified Novell Administrator (CNA)
- Application Systems Administrator
Tasks for “Technical Support Specialist”
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Train people in computer system use.
- Maintain an inventory of parts for emergency repairs.
- Analyze equipment performance records to determine the need for repair or replacement.
- Configure, monitor, and maintain email applications or virus protection software.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Confer with network users about how to solve existing system problems.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Design, configure, and test computer hardware, networking software and operating system software.
- Load computer tapes and disks, and install software and printer paper or forms.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Perform data backups and disaster recovery operations.
Related Technology & Tools
- Redundant array of independent disks RAID systems
- Network switches
- Notebook computers
- Mainframe computers
- Network analyzers
- Protocol analyzers
- Punchdown tools
- Desktop computers
- Optical time domain reflectometers OTDR
- Cable verifiers
- Asynchronous transfer mode ATM analyzers
- Optical spectrum analyzers
- Tape libraries
- Powerline monitors
- T-Birds
- Bit error rate testers BERT
- Power meters
- Load balancers
- Computer tool kits
- Screwdrivers
- Synchronous optical network SONET analyzers
- Wire crimpers
- Communications analyzers
- UNIX
- Oracle PeopleSoft
- Nagios
- Data entry software
- Optical network management software
- Apache Struts
- Red Hat WildFly
- Delphi Technology
- Network traffic probe software
- ESRI ArcGIS software
- Systems and applications migration software
- Oracle Hyperion
- Epic Systems
- Microsoft SharePoint
- Oracle JDBC
- NoSQL
- Microsoft Office
- LAMP Stack
- SolarWinds
- Tivoli
- Open source routing protocols OSPF
- Blackbaud The Raiser's Edge
- Adexa eGPS Suite
- Dassault Systemes CATIA
- Oracle PeopleSoft Financials
- Network and component performance analysis software
- Adobe Systems Adobe Acrobat
- C#
- Application management software
- Tcpdump
- MicroStrategy
- Transact-SQL
- Element management software
- Oracle E-Business Suite Financials
- Network documentation software
- Oracle Solaris
- Ruby
- Adobe Systems Adobe Flash
- IBM Domino
- Network shutdown software
- Root kit detection software
- IBM Cognos Impromptu
- Berkeley Internet Domain Name BIND
- Microsoft Visual Studio
- Quest BigBrother
- Oracle Primavera Enterprise Project Portfolio Management
- Automated installation software
- Atlassian JIRA
- Snort
- Multi-router traffic grapher MRTG software
- JavaScript
- Online traffic calculator software
- IBM Notes
- AJAX
- Microsoft PowerPoint
- Oracle WebLogic Server
- Red Hat Enterprise Linux
- Practical extraction and reporting language Perl
- Simple network management protocol SNMP software
- Help desk software
- C
- SAP Crystal Reports
- StataCorp Stata
- Computer based training software
- Microsoft SQL Server
- Dartware InterMapper
- Tableau
- OpenService Open NerveCenter
- Microsoft Visio
- Extensible HyperText Markup Language XHTML
- LogMatrix NerveCenter
- Advanced business application programming ABAP
- Microsoft Dynamics
- Lavalys Everest
- C++
- SAP Business Objects
- Microsoft Windows Terminal Services Access Manager
- McAfee
- IBM Power Systems software
- Microsoft Project
- Cisco Systems CiscoWorks
- IBM WebSphere
- TKSoftware
- Relational database management software
- Network addressable storage NAS software
- PostgreSQL
- Management information base MIB software
- Oracle PL/SQL
- Apache Hive
- Ruby on Rails
- Command interpreters
- Microsoft Dynamics GP
- Access management software
- FileMaker Pro
- Network modeling, mapping, and analysis software
- Storage area network SAN software
- Wireshark
- Packet tracing software
- Firewall software
- Microsoft PowerShell
- Apache Tomcat
- Ubuntu
- Network and application load and performance testing software
- Git
- Oracle Net Manager
- Oracle Business Intelligence Enterprise Edition
- Honeypot
- Novell NetWare Management Station
- Network traffic flow monitoring and analysis software
- Computer system diagnostics software
- Dynamic hypertext markup language DHTML
- Domain name system DNS
- Teradata Database
- Node.js
- Secure shell SSH software
- Adobe Systems Adobe Dreamweaver
- VMWare
- Human resource management software HRMS
- Ethereal
- Microsoft .NET Framework
- Common business oriented language COBOL
- Configuration management software
- IBM InfoSphere DataStage
- Virtual network computing VNC software
- Requirements management software
- Network address management software
- Microsoft Outlook
- Perforce Helix software
- Systems integration software
- Puppet
- Active directory software
- Microsoft Exchange Server
- Job control language JCL
- Hewlett-Packard HP Network Node Manager
- Citrix
- Apache HTTP Server
- Root cause analysis software
- MySQL
- Apache Maven
- Remote monitoring software
- Ping Identity
- Micromuse NetCool
- Virtual private networking VPN software
- KornShell
- SAS
- Network, server and operating system optimization software
- Veritas NetBackup
- Hewlett Packard HP-UX
- Customer information control system CICS
- Password management software
- Integrated development environment IDE software
- Dynamic host configuration protocol DHCP
- Network and system vulnerability assessment software
- SAP
- Hewlett Packard LoadRunner
- Apache Hadoop
- Oracle Java
- Apache Pig
- Qlik Tech QlikView
- Quest Foglight
- Patch and update management software
- Apache Solr
- System and data disaster recovery software
- MongoDB
- Operating system process control software
- Remote desktop control software
- Citrix XenApp
- Enterprise resource planning ERP software
- Microsoft ActiveX
- Extensible markup language XML
- CA Erwin Data Modeler
- Apache Cassandra
- Python
- IBM NetView
- Sybase
- Enterprise JavaBeans
- Microsoft Visual Basic
- Swift
- Enterprise application integration EAI software
- Encryption software
- Shell script
- Packet filter software
- Apache Subversion SVN
- IBM Director
- Microsoft Excel
- Network intrusion detection software
- Symantec
- Blackboard
- Network availability monitoring software
- Structured query language SQL
- Microsoft Windows Sysprep
- Microsoft Publisher
- Security incident management software
- Microsoft Access
- Linux
- Network intrusion prevention systems NIPS
- Mac HelpMate
- NetSuite ERP
- Eclipse IDE
- Computer aided design and drafting CADD software
- Diagramming software
- Microsoft SQL Server Reporting Services
- Oracle JavaServer Pages JSP
- PHP: Hypertext Preprocessor
- Virtual local area network management software
- Network management software
- Drupal
- Microsoft Visual Basic Scripting Edition VBScript
- Intrusion prevention system IPS
- Splunk Enterprise
- Hypertext markup language HTML
- Oracle Fusion Applications
- Zabbix
- Oracle JD Edwards EnterpriseOne
- Symantec Ghost Solution Suite