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Job Description
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1142.00
- The Mean Annual Wage in the U.S. is $ 84,500.00
- The Mean Hourly Wage is $ 40.00
- Currently, there are 376,820 people on this job
☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.
Also Known As…
- Network and Computer Systems Administrators
- Systems Engineer
- Systems Administrator
- Network Specialist
- Network Manager
- Network Engineer
- Network Administrator
- Local Area Network Administrator (LAN Administrator)
- Information Technology Specialist (IT Specialist)
- Information Technology Manager (IT Manager)
- Information Technology Director (IT Director)
- Windows Administrator
- Window Systems Administrator
- Wide Area Network Administrator (WAN Administrator)
- WAN Systems Administrator
- Unix Systems Administrator
- Unix Administrator
- Telecommunications Manager
- Telecommunications Analyst
- Technology Coordinator
- Technical Support Engineer
- Technical Specialist
- Technical Solutions Engineer
- Technical Component Administrator
- Technical Analyst
- Systems Operator
- Systems Network Analyst
- Systems Integrator
- Systems Analyst
- System Administrator
- Software Engineer
- SharePoint Administrator
- Server Administrator
- Programmer Analyst
- Networking Administrator
- Network Technician
- Network Systems Coordinator
- Network Systems Analyst
- Network Systems Administrator
- Network Support Specialist
- Network Support Manager
- Network Support Coordinator
- Network Support Administrator
- Network Services Supervisor
- Network Security Administrator
- Network Coordinator
- Network Analyst
- MIS Manager (Management Information Systems Manager)
- Management Information Systems Administrator (MIS Administrator)
- Mainframe Systems Administrator
- Linux Systems Administrator
- Linux Administrator
- LAN Systems Administrator
- LAN Specialist (Local Area Network Specialist)
- LAN Analyst (Local Area Network Analyst)
- IT Systems Administrator (Information Technology Systems Administrator)
- Internet Systems Administrator
- Information Technology Technical Support Specialist (IT Technical Support Specialist)
- Information Technology Systems Analyst (IT Systems Analyst)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Administrator (IT Administrator)
- Information Systems Specialist
- Information Systems Manager (IS Manager)
- Information Systems Coordinator (IS Coordinator)
- Information Systems Administrator
- Information Analyst
- Head of Computer Operations/Technical Services
- Hardware Installation Coordinator
- Enterprise Systems Administrator
- e-mail System Administrator
- Director of Technology
- Director of Information Services
- Desktop Support Technician
- Database Administrator (DBA)
- Computer Systems Security Administrator
- Computer Systems Administrator
- Computer Support Specialist
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Internetwork Expert (CCIE)
- Certified Novell Administrator (CNA)
- Application Systems Administrator
Tasks for “Technical Support Specialist”
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Analyze equipment performance records to determine the need for repair or replacement.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Maintain an inventory of parts for emergency repairs.
- Confer with network users about how to solve existing system problems.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Load computer tapes and disks, and install software and printer paper or forms.
- Train people in computer system use.
- Design, configure, and test computer hardware, networking software and operating system software.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Perform data backups and disaster recovery operations.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Configure, monitor, and maintain email applications or virus protection software.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Coordinate with vendors and with company personnel to facilitate purchases.
Related Technology & Tools
- Punchdown tools
- Protocol analyzers
- Bit error rate testers BERT
- Tape libraries
- Desktop computers
- Wire crimpers
- Load balancers
- T-Birds
- Network analyzers
- Screwdrivers
- Asynchronous transfer mode ATM analyzers
- Powerline monitors
- Optical time domain reflectometers OTDR
- Optical spectrum analyzers
- Power meters
- Cable verifiers
- Mainframe computers
- Computer tool kits
- Synchronous optical network SONET analyzers
- Network switches
- Redundant array of independent disks RAID systems
- Communications analyzers
- Notebook computers
- IBM WebSphere
- Perforce Helix software
- Microsoft Visual Basic
- Citrix XenApp
- Extensible HyperText Markup Language XHTML
- AJAX
- Ruby on Rails
- StataCorp Stata
- Dynamic hypertext markup language DHTML
- Computer based training software
- Sybase
- OpenService Open NerveCenter
- Ethereal
- Apache Hadoop
- Dassault Systemes CATIA
- JavaScript
- Puppet
- Microsoft SharePoint
- Network documentation software
- Network traffic flow monitoring and analysis software
- Automated installation software
- Honeypot
- Apache Tomcat
- Oracle Java
- LAMP Stack
- Data entry software
- Microsoft Excel
- Linux
- Wireshark
- Customer information control system CICS
- Common business oriented language COBOL
- Hewlett-Packard HP Network Node Manager
- MicroStrategy
- IBM Director
- Operating system process control software
- Tivoli
- Structured query language SQL
- System and data disaster recovery software
- Microsoft SQL Server
- PHP: Hypertext Preprocessor
- Optical network management software
- Storage area network SAN software
- Network address management software
- Element management software
- Apache Pig
- MongoDB
- LogMatrix NerveCenter
- Computer system diagnostics software
- Ruby
- Adexa eGPS Suite
- ESRI ArcGIS software
- Microsoft Office
- Eclipse IDE
- Drupal
- Node.js
- IBM InfoSphere DataStage
- Network and application load and performance testing software
- IBM Power Systems software
- Network, server and operating system optimization software
- Microsoft Publisher
- Network availability monitoring software
- Oracle PeopleSoft
- SAP
- Oracle E-Business Suite Financials
- Dartware InterMapper
- Atlassian JIRA
- Job control language JCL
- Microsoft Dynamics GP
- C++
- Oracle Solaris
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- Microsoft Visual Basic Scripting Edition VBScript
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- Tcpdump
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- Ubuntu
- Network addressable storage NAS software
- Microsoft Windows Sysprep
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- UNIX
- Transact-SQL
- IBM NetView
- Requirements management software
- Secure shell SSH software
- Python
- CA Erwin Data Modeler
- PostgreSQL
- Apache Struts
- Enterprise application integration EAI software
- Red Hat WildFly
- Open source routing protocols OSPF
- Network modeling, mapping, and analysis software
- Computer aided design and drafting CADD software
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- Oracle JD Edwards EnterpriseOne
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- Systems integration software
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- FileMaker Pro
- C
- Diagramming software
- Tableau
- Adobe Systems Adobe Acrobat
- Advanced business application programming ABAP
- Simple network management protocol SNMP software
- Oracle WebLogic Server
- Hewlett Packard LoadRunner
- Quest Foglight
- MySQL
- Apache Cassandra
- Mac HelpMate
- Symantec Ghost Solution Suite
- Firewall software
- Oracle Fusion Applications
- Relational database management software
- IBM Cognos Impromptu
- Microsoft Windows Terminal Services Access Manager
- Oracle JavaServer Pages JSP
- Oracle Hyperion
- Network traffic probe software
- Microsoft Outlook
- Ping Identity
- Oracle JDBC
- Apache Solr
- Management information base MIB software
- Hypertext markup language HTML
- Security incident management software
- Password management software
- Packet filter software
- Network shutdown software
- Red Hat Enterprise Linux
- Microsoft SQL Server Reporting Services
- SAS
- Apache Subversion SVN
- Extensible markup language XML
- Encryption software
- Dynamic host configuration protocol DHCP
- Microsoft Access
- Network management software
- Microsoft Visual Studio
- Remote monitoring software
- Splunk Enterprise
- SAP Business Objects
- Apache HTTP Server
- NoSQL
- Apache Hive
- Human resource management software HRMS
- Snort
- Virtual network computing VNC software
- Citrix
- Apache Maven
- SAP Crystal Reports
- Git
- Blackboard
- Application management software
- IBM Domino
- McAfee
- Hewlett Packard HP-UX
- Root kit detection software
- Epic Systems
- Microsoft ActiveX
- Novell NetWare Management Station
- Practical extraction and reporting language Perl
- KornShell
- Active directory software
- Packet tracing software
- Network and component performance analysis software
- Blackbaud The Raiser's Edge
- Root cause analysis software
- Qlik Tech QlikView
- Network intrusion prevention systems NIPS
- Zabbix
- Micromuse NetCool
- Integrated development environment IDE software
- Microsoft .NET Framework
- Oracle Primavera Enterprise Project Portfolio Management
- IBM Notes
- Patch and update management software
- Oracle PL/SQL
- C#
- Microsoft Dynamics
- Configuration management software
- Microsoft Exchange Server
- Swift
- Symantec
- TKSoftware
- Command interpreters
- Microsoft PowerShell
- Microsoft Project
- Adobe Systems Adobe Flash
- Adobe Systems Adobe Dreamweaver
- Intrusion prevention system IPS
- Online traffic calculator software
- Enterprise JavaBeans
- Network and system vulnerability assessment software
- SolarWinds
- Virtual local area network management software
- Berkeley Internet Domain Name BIND
- Remote desktop control software
- Oracle Business Intelligence Enterprise Edition
- NetSuite ERP
- Systems and applications migration software
- Enterprise resource planning ERP software
- Delphi Technology
- Domain name system DNS
- Quest BigBrother
- Shell script
- Access management software