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21% Chance of Automation
“Desktop Support Engineer” will almost certainly not be replaced by robots.
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Job Description
Design and implement computer and information networks, such as local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data communications networks. Perform network modeling, analysis, and planning. May also design network and computer security measures. May research and recommend network and data communications hardware and software.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1143.00
- The Mean Annual Wage in the U.S. is $ 104,240.00
- The Mean Hourly Wage is $ 50.00
- Currently, there are 157,070 people on this job
☝️ Information based on the reference occupation “Computer Network Architects”.
Also Known As…
- Computer Network Architects
- Telecommunications Engineer
- Telecommunications Analyst
- Systems Engineer
- Systems Analyst
- System Programmer
- Networking Systems and Distributed Systems Engineer
- Network Manager
- Network Engineer
- Network Consultant
- Network Analyst
- Wireless Team Member
- Wireless Network Engineer
- Wireless Engineer
- Wide Area Network Engineer (WAN Engineer)
- Telecom Engineer
- Technology Director
- Target Network Analyst
- Systems Planner
- Systems Integrator
- Systems Developer
- Server Engineer
- Sales Engineer
- Personal Computer Network Engineer
- Networks Software Consultant
- Networks Computer Consultant
- Networking Engineer
- Network/Telecom Engineer
- Network Systems Integrator
- Network Systems Consultant
- Network Systems Analyst
- Network Specialist
- Network Security Analyst
- Network Operations Specialist
- Network Operations Center Engineer
- Network Operations Analyst
- Network Developer
- Network Designer
- Network Architect
- Multimedia Telecommunications Systems Integrator
- LAN/WAN Engineer (Local Area Network/Wide Area Network Engineer)
- LAN Engineer (Local Area Network Engineer)
- Internet Developer
- Internet Application Developer
- Information Technology Specialist
- Information Technology Manager
- Information Technology Director
- Information Technology Architect
- Enterprise Architect
- Design Engineer
- Data Communications Software Consultant
- Data Communications Analyst
- Computer Network Engineer
- Communications Consultant
- Communications Analyst
Tasks for “Desktop Support Engineer”
- Develop or recommend network security measures, such as firewalls, network security audits, or automated security probes.
- Explain design specifications to integration or test engineers.
- Visit vendors, attend conferences or training sessions, or study technical journals to keep up with changes in technology.
- Adjust network sizes to meet volume or capacity demands.
- Determine specific network hardware or software requirements, such as platforms, interfaces, bandwidths, or routine schemas.
- Prepare design presentations and proposals for staff or customers.
- Maintain or coordinate the maintenance of network peripherals, such as printers.
- Coordinate installation of new equipment.
- Estimate time and materials needed to complete projects.
- Develop and write procedures for installation, use, or troubleshooting of communications hardware or software.
- Develop plans or budgets for network equipment replacement.
- Prepare or monitor project schedules, budgets, or cost control systems.
- Communicate with vendors to gather information about products, alert them to future needs, resolve problems, or address system maintenance issues.
- Prepare detailed network specifications, including diagrams, charts, equipment configurations, or recommended technologies.
- Evaluate network designs to determine whether customer requirements are met efficiently and effectively.
- Use network computer-aided design (CAD) software packages to optimize network designs.
- Supervise engineers or other staff in the design or implementation of network solutions.
- Design, organize, and deliver product awareness, skills transfer, or product education sessions for staff or suppliers.
- Participate in network technology upgrade or expansion projects, including installation of hardware and software and integration testing.
- Design, build, or operate equipment configuration prototypes, including network hardware, software, servers, or server operation systems.
- Coordinate network operations, maintenance, repairs, or upgrades.
- Coordinate network or design activities with designers of associated networks.
- Monitor and analyze network performance and reports on data input or output to detect problems, identify inefficient use of computer resources, or perform capacity planning.
- Communicate with customers, sales staff, or marketing staff to determine customer needs.
- Develop conceptual, logical, or physical network designs.
- Develop disaster recovery plans.
- Develop or maintain project reporting systems.
- Maintain networks by performing activities such as file addition, deletion, or backup.
- Research and test new or modified hardware or software products to determine performance and interoperability.
- Communicate with system users to ensure accounts are set up properly or to diagnose and solve operational problems.
- Develop network-related documentation.
- Develop and implement solutions for network problems.
- Develop procedures to track, project, or report network availability, reliability, capacity, or utilization.
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