Will “Desktop Support Engineer” be Replaced By Robots? 🤔
21% Chance of Automation
“Desktop Support Engineer” will almost certainly not be replaced by robots.
This job is ranked #208 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
Care to share? Click for Facebook, Twitter, LinkedIn, or XING. 👍
Job Description
Design and implement computer and information networks, such as local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data communications networks. Perform network modeling, analysis, and planning. May also design network and computer security measures. May research and recommend network and data communications hardware and software.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1143.00
- The Mean Annual Wage in the U.S. is $ 104,240.00
- The Mean Hourly Wage is $ 50.00
- Currently, there are 157,070 people on this job
☝️ Information based on the reference occupation “Computer Network Architects”.
Also Known As…
- Computer Network Architects
- Telecommunications Engineer
- Telecommunications Analyst
- Systems Engineer
- Systems Analyst
- System Programmer
- Networking Systems and Distributed Systems Engineer
- Network Manager
- Network Engineer
- Network Consultant
- Network Analyst
- Wireless Team Member
- Wireless Network Engineer
- Wireless Engineer
- Wide Area Network Engineer (WAN Engineer)
- Telecom Engineer
- Technology Director
- Target Network Analyst
- Systems Planner
- Systems Integrator
- Systems Developer
- Server Engineer
- Sales Engineer
- Personal Computer Network Engineer
- Networks Software Consultant
- Networks Computer Consultant
- Networking Engineer
- Network/Telecom Engineer
- Network Systems Integrator
- Network Systems Consultant
- Network Systems Analyst
- Network Specialist
- Network Security Analyst
- Network Operations Specialist
- Network Operations Center Engineer
- Network Operations Analyst
- Network Developer
- Network Designer
- Network Architect
- Multimedia Telecommunications Systems Integrator
- LAN/WAN Engineer (Local Area Network/Wide Area Network Engineer)
- LAN Engineer (Local Area Network Engineer)
- Internet Developer
- Internet Application Developer
- Information Technology Specialist
- Information Technology Manager
- Information Technology Director
- Information Technology Architect
- Enterprise Architect
- Design Engineer
- Data Communications Software Consultant
- Data Communications Analyst
- Computer Network Engineer
- Communications Consultant
- Communications Analyst
Tasks for “Desktop Support Engineer”
- Develop or maintain project reporting systems.
- Design, build, or operate equipment configuration prototypes, including network hardware, software, servers, or server operation systems.
- Monitor and analyze network performance and reports on data input or output to detect problems, identify inefficient use of computer resources, or perform capacity planning.
- Develop and write procedures for installation, use, or troubleshooting of communications hardware or software.
- Coordinate network or design activities with designers of associated networks.
- Prepare design presentations and proposals for staff or customers.
- Communicate with system users to ensure accounts are set up properly or to diagnose and solve operational problems.
- Use network computer-aided design (CAD) software packages to optimize network designs.
- Develop plans or budgets for network equipment replacement.
- Design, organize, and deliver product awareness, skills transfer, or product education sessions for staff or suppliers.
- Develop network-related documentation.
- Determine specific network hardware or software requirements, such as platforms, interfaces, bandwidths, or routine schemas.
- Evaluate network designs to determine whether customer requirements are met efficiently and effectively.
- Prepare or monitor project schedules, budgets, or cost control systems.
- Explain design specifications to integration or test engineers.
- Communicate with vendors to gather information about products, alert them to future needs, resolve problems, or address system maintenance issues.
- Develop procedures to track, project, or report network availability, reliability, capacity, or utilization.
- Research and test new or modified hardware or software products to determine performance and interoperability.
- Develop conceptual, logical, or physical network designs.
- Adjust network sizes to meet volume or capacity demands.
- Maintain networks by performing activities such as file addition, deletion, or backup.
- Develop and implement solutions for network problems.
- Develop or recommend network security measures, such as firewalls, network security audits, or automated security probes.
- Supervise engineers or other staff in the design or implementation of network solutions.
- Communicate with customers, sales staff, or marketing staff to determine customer needs.
- Estimate time and materials needed to complete projects.
- Visit vendors, attend conferences or training sessions, or study technical journals to keep up with changes in technology.
- Coordinate network operations, maintenance, repairs, or upgrades.
- Develop disaster recovery plans.
- Coordinate installation of new equipment.
- Participate in network technology upgrade or expansion projects, including installation of hardware and software and integration testing.
- Maintain or coordinate the maintenance of network peripherals, such as printers.
- Prepare detailed network specifications, including diagrams, charts, equipment configurations, or recommended technologies.
Related Technology & Tools
- Notebook computers
- Power meters
- Mail transport servers
- High-end database servers
- Local area network LAN switches
- Computer network switches
- Voice switches
- Storage area network SAN switches
- Laptop computers
- Cable analyzers
- Workstations
- File servers
- Redundant array of independent disks RAID systems
- Wireless network controllers
- Link analyzers
- Network-attached storage NAS equipment
- Remote access servers
- Network analyzers
- Local area network LAN analyzers
- Network multimeters
- Wide area network WAN switches
- Optical spectrum analyzers
- Network channel service units CSU or data service units DSU
- Desktop computers
- Time domain reflectometers
- Firewall equipment
- Videoconferencing equipment
- Tablet computers
- Protocol analyzers
- Domain name servers DNS
- Spectrum analyzers
- Personal computers
- Wireless local area network WLAN controllers
- Network cabling systems
- Intelligent hubs
- Fiber optic power meters
- Radio frequency RF antennas
- Personal digital assistants PDA
- Synchronous optical network SONET analyzers
- Integrated services digital network ISDN analyzers
- Wide area network WAN analyzers
- Channel banks
- Mainframe computers
- Voice over internet protocol VoIP systems
- Lightweight directory access protocol LDAP servers
- Asynchronous transfer mode ATM analyzers
- T-Birds
- Network connectivity testers
- Network server load balancers
- Network routers
- Packet analysis equipment
- Cable qualification testers
- Load balancers
- Wireless access points WAP
- Backup servers
- Broadband aggregation equipment
- Computer network routers
- Bit error rate testers BERT
- Communication cable testers
- Microsoft SharePoint
- Splunk Enterprise
- Wireshark
- Apache Struts
- IBM Power Systems software
- Computer intrusion detection systems
- Microsoft Active Directory
- Network reporting software
- Cisco Systems CiscoWorks
- Symantec
- NoSQL
- Network and application load and performance testing software
- CA Erwin Data Modeler
- AJAX
- Network documentation software
- Penetration testing software
- PHP: Hypertext Preprocessor
- AirMagnet Enterprise
- Hibernate ORM
- Intermediate System to Intermediate System IS-IS
- Risk assessment software
- Job control language JCL
- Discrete event simulation software
- Web browser software
- Automated installation software
- SAP
- Citrix XenApp
- Practical extraction and reporting language Perl
- Apache Hadoop
- Oracle Solaris Zones
- NetScout InfinitiStream Console
- Adobe Systems Adobe AfterEffects
- Cisco Systems CiscoWorks LAN Management Solution
- Internet Protocol Security IPSEC
- Apache Cassandra
- Common business oriented language COBOL
- Network traffic probe software
- Microsoft Word
- Tcpdump
- Root cause analysis software
- Element management software
- C
- Structured query language SQL
- KornShell
- Compaq Insight Manager
- Oracle JDBC
- Storage area network SAN software
- Citrix
- Virus scanning software
- Virtual local area network management software
- Computer based training software
- Access management software
- Silver Peak
- Network availability monitoring software
- Time reporting software
- Cascading Style Sheets CSS
- Optical network management software
- Patch and update management software
- Microsoft Forefront Threat Management Gateway
- Enterprise JavaBeans
- Cisco Systems Gateway Load Balancing Protocol GLBP
- Requirements management software
- Application server software
- LogRhythm
- Apache Tomcat
- Cisco IOS
- Veritas NetBackup
- PostgreSQL
- Ext JS
- Videoconferencing software
- SolarWinds
- Oracle JavaServer Pages JSP
- National Instruments LabVIEW
- Application management software
- jQuery
- Oracle Fusion Applications
- Red Hat WildFly
- NetIQ
- Compuware dynaTrace
- Infoblox
- Atlassian JIRA
- Enhanced Interior Gateway Routing Protocol EIGRP
- Microsoft Office
- Android
- Micro Focus OpenView
- Cisco Systems Cisco Web Cache Communication Protocol WCCP
- Linux
- Segue SilkPerformer
- Local area network LAN software
- Google AngularJS
- Systems and applications migration software
- Network and component performance analysis software
- Network and system vulnerability assessment software
- IBM Notes
- Email management software
- Computer Associates ArcServ Backup
- Network storage software
- Autodesk AutoCAD
- Network architecture design software
- Swift
- Ping Identity
- IBM AIX
- Microsoft Excel
- Microsoft Visio
- Microsoft PowerPoint
- Websense Data Loss Prevention
- Network bridge software
- Security incident management software
- Network intrusion detection software
- MongoDB
- Remote access software
- Simple network management protocol SNMP software
- Border Gateway Protocol BGP
- Node.js
- Apache Maven
- Eclipse IDE
- OPNET APMXpert
- Network, server and operating system optimization software
- Oracle Java
- Snort
- Network traffic flow monitoring and analysis software
- Oracle E-Business Suite Financials
- C#
- Spring Framework
- Multiprotocol Label Switching MPLS
- Hewlett Packard LoadRunner
- Puppet
- IBM InfoSphere DataStage
- Minitab
- Customer information control system CICS
- LAMP Stack
- Intrusion prevention system IPS
- Storage management software
- Dynamic hypertext markup language DHTML
- Wide area network WAN software
- Extensible markup language XML
- Apache Hive
- Ruby
- Ubuntu
- Microsoft Dynamics
- Apache Solr
- UNIX
- IBM WebSphere MQ
- Cisco Systems Hot Standby Router Protocol HSRP
- C++
- Firewall software
- Riverbed Technology
- Hypertext markup language HTML
- Content filter software
- Microsoft Exchange Server
- Aruba Networks AirWave
- BroadSoft BroadWorks
- Microsoft Windows Server
- Ruby on Rails
- Open Shortest Path First OSPF
- Microsoft Visual Basic
- Apache Subversion SVN
- EMC Smarts Network Protocol Manager
- Perforce Helix software
- Microsoft operating system
- Configuration management software
- Infoblox NetMRI
- Oracle WebLogic Server
- Oracle Solaris
- IBM WebSphere
- Microsoft Visual Basic Scripting Edition VBScript
- Wide area network WAN optimization software
- Sybase
- Hewlett Packard HP-UX
- Microsoft Forefront Identify Manager
- Capacity planning software
- Apache HTTP Server
- VMWare
- Red Hat Enterprise Linux
- Ethereal
- JavaScript
- Lucent VitalSuite
- Domain name system DNS
- Simple mail transfer protocol SMTP
- Integrated development environment IDE software
- Voice over internet protocol VoiP system software
- Online traffic calculator software
- Microsoft ActiveX
- Verilog
- Transparent Interconnection of Lots of Links TRILL
- Asset management administration software
- Git
- Drupal
- McAfee VirusScan
- Multi-router traffic grapher MRTG software
- MicroStrategy
- Help desk software
- Unified modeling language UML
- Microsoft Project
- Ticket information tracking software
- Microsoft SQL Server
- Network modeling, mapping, and analysis software
- Oracle Java EE
- Network intrusion prevention systems NIPS
- Microsoft Visual Studio
- CA eTrust
- Python
- Software distribution software
- Microsoft PowerShell
- Ipswitch WhatsUp Gold
- Diagramming software
- Relational database management software
- Virtual Router Redundancy Protocol VRRP
- Virtual private networking VPN software
- Microsoft .NET Framework
- Adobe Systems Adobe Fireworks
- MySQL
- IBM Domino
- Packet tracing software
- Logical partition LPAR software
- Nagios
- System testing software
- System and data disaster recovery software
- Cisco Systems Wireless Control System WCS
- Encryption software
- Netreo OmniCenter
- Packet filter software
- Apache Pig
- Extensible HyperText Markup Language XHTML
- Symantec Intruder Alert
- Teradata Database
- Packet analysis software
- Session Initiation Protocol SIP
- Apple Macintosh OS
- McAfee