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Automation Risk Analysis

Will “Fulfillment Representative” be Automated?

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AI Exposure Risk

52%

“Fulfillment Representative” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 52% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

44%

“Fulfillment Representative” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 44% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Stockers and Order Fillers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. May operate power equipment to fill orders. May mark prices on merchandise and set up sales displays.

Avg. Annual Salary $38,910
Avg. Hourly Wage $18.71
Available Jobs (US) 2,779,530
Job Title & Hierarchy Code (SOC) Stockers and Order Fillers #53-7065
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Stockers and Order Fillers”

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Core Skills & Abilities

  • Receive and count stock items, and record data manually or on computer.

  • Answer customers' questions about merchandise and advise customers on merchandise selection.

  • Take inventory or examine merchandise to identify items to be reordered or replenished.

  • Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.

  • Transport packages to customers' vehicles.

  • Receive, unload, open, unpack, or issue sales floor merchandise.

  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

  • Obtain merchandise from bins or shelves.

  • Compute prices of items or groups of items.

  • Compare merchandise invoices to items actually received to ensure that shipments are correct.

  • Operate equipment such as forklifts.

  • Complete order receipts.

  • Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.

  • Examine and inspect stock items for wear or defects, reporting any damage to supervisors.

  • Recommend disposal of excess, defective, or obsolete stock.

  • Clean display cases, shelves, and aisles.

  • Pack customer purchases in bags or cartons.

  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.

  • Dispose of damaged or defective items, or return them to vendors.

  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.

  • Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.

  • Keep records on the use or damage of stock or stock-handling equipment.

  • Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.

  • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.

  • Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.

  • Stamp, attach, or change price tags on merchandise, referring to price list.

  • Provide assistance or direction to other stockroom, warehouse, or storage yard workers.

  • Keep records of out-going orders.

  • Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.

Technologies & Software

  • Data entry software
  • Inventory management systems
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  • Voice picking software
  • Warehouse management system WMS
  • Gemini (Google)
  • Email software
  • Google Docs
  • Grok (xAI)
  • Microsoft Access
  • Microsoft Dynamics GP
  • Qwen (Alibaba)
  • Mistral (Mistral AI)
  • Waymo (Autonomous Driving)
  • Handheld computer device software
  • Kimi (Moonshot AI)
  • Mobileye AI
  • Inventory tracking software
  • Microsoft Windows
  • Project44 AI Logistics
  • Nova (Amazon)
  • Gatik AI
  • Microsoft Excel
  • Llama (Meta)
  • Eko
  • Ordering software
  • ChatGPT (OpenAI)
  • DeepSeek
  • Claude (Anthropic)
  • Microsoft Outlook
  • SAP software
  • Microsoft Office software
  • Work scheduling software
  • Microsoft Word
  • Tesla Autopilot
  • Office intercom systems
  • Overhead workshop cranes
  • Lifting platforms
  • Utility tug trucks
  • Strapping machines
  • Label scrapers
  • Shipping scales
  • Radio frequency RF scanner guns
  • 10-key calculators
  • Warehouse dollies
  • Convertible hand trucks
  • Pricing guns
  • Staple guns
  • Copy machines
  • Electronic cash registers
  • Multiline telephone systems
  • Nailing hammers
  • Industrial forklifts
  • Warehouse forklifts
  • Labeling equipment
  • Power jacks
  • Electric pallet jacks
  • Remote data terminals
  • Electric cash registers
  • Cherry pickers
  • Stand-up forklifts
  • Sit-down forklifts
  • Baling equipment
  • Personal digital assistants PDAs
  • Safety cutters
  • Computer laser printers
  • Personal computers
  • Laser scanners
  • Measuring tapes
  • Computer inkjet printers
  • Lifting belts
  • Ticket-printing machines
  • Packing material compactors
  • Barcode scanners
  • Electric marking tools
  • Hand trucks
  • Wrapping equipment
  • Manual shears
  • Manual pallet jacks
  • Hook knives
  • Rubber marking stamps
  • Label removers
  • Industrial scissors
  • Conveyor belts
  • Pallet tipper
  • Electric hoists
  • Shelf scrapers
  • Handheld radio frequency RF scanners
  • Stepladders
  • Sign printers
  • Double deckers
  • Box cutters
  • Tape guns

Alternative Job Titles