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Automation Risk Analysis

Will “Merchandise Associate” be Automated?

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AI Exposure Risk

52%

“Merchandise Associate” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 52% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

44%

“Merchandise Associate” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 44% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Stockers and Order Fillers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. May operate power equipment to fill orders. May mark prices on merchandise and set up sales displays.

Avg. Annual Salary $38,910
Avg. Hourly Wage $18.71
Available Jobs (US) 2,779,530
Job Title & Hierarchy Code (SOC) Stockers and Order Fillers #53-7065
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Stockers and Order Fillers”

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Core Skills & Abilities

  • Complete order receipts.

  • Clean display cases, shelves, and aisles.

  • Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.

  • Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.

  • Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.

  • Keep records on the use or damage of stock or stock-handling equipment.

  • Dispose of damaged or defective items, or return them to vendors.

  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.

  • Receive, unload, open, unpack, or issue sales floor merchandise.

  • Answer customers' questions about merchandise and advise customers on merchandise selection.

  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.

  • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

  • Provide assistance or direction to other stockroom, warehouse, or storage yard workers.

  • Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.

  • Compute prices of items or groups of items.

  • Pack customer purchases in bags or cartons.

  • Obtain merchandise from bins or shelves.

  • Examine and inspect stock items for wear or defects, reporting any damage to supervisors.

  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.

  • Stamp, attach, or change price tags on merchandise, referring to price list.

  • Receive and count stock items, and record data manually or on computer.

  • Operate equipment such as forklifts.

  • Recommend disposal of excess, defective, or obsolete stock.

  • Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.

  • Transport packages to customers' vehicles.

  • Compare merchandise invoices to items actually received to ensure that shipments are correct.

  • Take inventory or examine merchandise to identify items to be reordered or replenished.

  • Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.

  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

  • Keep records of out-going orders.

Technologies & Software

  • Eko
  • Waymo (Autonomous Driving)
  • Work scheduling software
  • Microsoft Access
  • Kimi (Moonshot AI)
  • Microsoft Excel
  • Data entry software
  • Warehouse management system WMS
  • Mistral (Mistral AI)
  • Mobileye AI
  • Grok (xAI)
  • Ordering software
  • Microsoft Word
  • ChatGPT (OpenAI)
  • Qwen (Alibaba)
  • Gatik AI
  • Google Docs
  • Inventory tracking software
  • Gemini (Google)
  • Handheld computer device software
  • Project44 AI Logistics
  • Voice picking software
  • Microsoft Dynamics GP
  • Microsoft Office software
  • Nova (Amazon)
  • Llama (Meta)
  • SAP software
  • Microsoft Windows
  • Oracle JD Edwards EnterpriseOne
  • Email software
  • DeepSeek
  • Inventory management systems
  • Microsoft Outlook
  • Claude (Anthropic)
  • Tesla Autopilot
  • Hook knives
  • Cherry pickers
  • Power jacks
  • Personal computers
  • Baling equipment
  • Convertible hand trucks
  • Conveyor belts
  • Warehouse dollies
  • Ticket-printing machines
  • Remote data terminals
  • Tape guns
  • Personal digital assistants PDAs
  • Industrial forklifts
  • Double deckers
  • Overhead workshop cranes
  • Hand trucks
  • Pallet tipper
  • Industrial scissors
  • Handheld radio frequency RF scanners
  • Strapping machines
  • Copy machines
  • Packing material compactors
  • Utility tug trucks
  • Shipping scales
  • Stepladders
  • 10-key calculators
  • Multiline telephone systems
  • Barcode scanners
  • Pricing guns
  • Lifting belts
  • Nailing hammers
  • Sign printers
  • Staple guns
  • Laser scanners
  • Lifting platforms
  • Warehouse forklifts
  • Labeling equipment
  • Measuring tapes
  • Manual shears
  • Wrapping equipment
  • Label removers
  • Electric cash registers
  • Electric pallet jacks
  • Computer inkjet printers
  • Radio frequency RF scanner guns
  • Safety cutters
  • Office intercom systems
  • Sit-down forklifts
  • Electric hoists
  • Label scrapers
  • Electric marking tools
  • Electronic cash registers
  • Stand-up forklifts
  • Manual pallet jacks
  • Shelf scrapers
  • Computer laser printers
  • Rubber marking stamps
  • Box cutters

Alternative Job Titles