Will “Parking Enforcement Workers” be Replaced By Robots? 🤔

Job Description

Patrol assigned area, such as public parking lot or city streets to issue tickets to overtime parking violators and illegally parked vehicles.

Job Details

• The SOC (Standard Occupational Classification) code is 33-3041.00
• The Mean Annual Wage in the U.S. is $ 39,650.00
• The Mean Hourly Wage is $ 19.00
• Currently, there are 8,920 people on this job

Also Known As…

• Ticket Writer
• Parking Technician
• Parking Regulation Enforcement Officer
• Parking Officer
• Parking Enforcer
• Parking Enforcement Technician
• Parking Enforcement Officer (PEO)
• Parking Control Officer
• Community Service Officer
• College Service Officer
• Traffic Control Officer
• Service Employee
• Ramp Service Employee
• Parking Meter Attendant
• Parking Enforcement Specialist
• Enforcement Safety Officer
• Civilian Technician

Tasks for “Parking Enforcement Workers”

• Collect coins deposited in meters.
• Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
• Maintain assigned equipment and supplies such as hand-held citation computers, citation books, rain gear, tire-marking chalk, and street cones.
• Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately.
• Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles.
• Appear in court at hearings regarding contested traffic citations.
• Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed.
• Wind parking meter clocks.
• Respond to and make radio dispatch calls regarding parking violations and complaints.
• Prepare and maintain required records, including logs of parking enforcement activities, and records of contested citations.
• Perform traffic control duties such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic.
• Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.
• Write warnings and citations for illegally parked vehicles.
• Provide assistance to motorists needing help with problems, such as flat tires, keys locked in cars, or dead batteries.
• Maintain close communications with dispatching personnel, using two-way radios or cell phones.
• Perform simple vehicle maintenance procedures such as checking oil and gas, and report mechanical problems to supervisors.
• Enter and retrieve information pertaining to vehicle registration, identification, and status, using hand-held computers.
• Assign and review the work of subordinates.
• Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings and points of interest.
• Train new or temporary staff.
• Observe and report hazardous conditions such as missing traffic signals or signs, and street markings that need to be repainted.
• Remove handbills within patrol areas.
• Locate lost, stolen, and counterfeit parking permits, and take necessary enforcement action.

Related Technology & Tools

• Electronic cash registers
• Mountain bicycles
• Digital still cameras
• Wheel locks
• Parking meter readers
• Mobile radios
• Handheld data collectors
• Handheld ticket writers
• Parking ticket printers
• Parking timers
• Analog parking meters
• Parking enforcement vehicles
• Barcode scanners
• Laptop computers
• License plate recognition LPR cameras
• Payment receipt printers
• Desktop computers

• Vehicle information databases
• Complus Data Innovations FastTrack
• Microsoft Word
• Ticket issuing software
• Microsoft Office
• Microsoft PowerPoint
• Web browser software
• Microsoft Excel
• Integrated Parking Solutions MApp