Will “Statement Clerks” be Replaced By Robots? 🤔

Unknown Chance of Automation

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Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.

Compare previously prepared bank statements with canceled checks and reconcile discrepancies.
Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.
Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment.
Verify signatures and required information on checks.
Take orders for imprinted checks.
Monitor equipment to ensure proper operation.
Match statements with batches of canceled checks by account numbers.
Post stop-payment notices to prevent payment of protested checks.
Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand.
Retrieve checks returned to customers in error, adjusting customer accounts and answering inquiries about errors as necessary.
Route statements for mailing or over-the-counter delivery to customers.
Encode and cancel checks, using bank machines.
Maintain files of canceled checks and customers' signatures.