Will “Telephone Messenger” be Automated?

Core Skills & Abilities

• Obtain signatures and payments, or arrange for recipients to make payments.

• Deliver messages and items, such as newspapers, documents, and packages, between establishment departments and to other establishments and private homes.

• Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.

• Use telephone to deliver verbal messages.

• Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities.

• Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials.

• Sort items to be delivered according to the delivery route.

• Plan and follow the most efficient routes for delivering goods.

• Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers.

• Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.

• Perform general office or clerical work, such as filing materials, operating duplicating machines, or running errands.

• Unload and sort items collected along delivery routes.

• Record information, such as items received and delivered and recipients' responses to messages.

• Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries.

• Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.