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Automation Risk Analysis

Will “Freight Caller” be Automated?

Historical Context: Oxford Study (2013)

Ranked #599 of 702. Estimated risk: 94.0%

Directly assessed by researchers as likely automatable
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AI Exposure Risk

53%

“Freight Caller” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 53% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

48%

“Freight Caller” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 48% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Couriers and Messengers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.

Avg. Annual Salary $40,060
Avg. Hourly Wage $19.26
Available Jobs (US) 71,920
Job Title & Hierarchy Code (SOC) Couriers and Messengers #43-5021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Couriers and Messengers”

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Core Skills & Abilities

  • Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers.

  • Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries.

  • Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials.

  • Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.

  • Record information, such as items received and delivered and recipients' responses to messages.

  • Plan and follow the most efficient routes for delivering goods.

  • Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities.

  • Deliver messages and items, such as newspapers, documents, and packages, between establishment departments and to other establishments and private homes.

  • Unload and sort items collected along delivery routes.

  • Perform general office or clerical work, such as filing materials, operating duplicating machines, or running errands.

  • Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.

  • Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.

  • Sort items to be delivered according to the delivery route.

  • Obtain signatures and payments, or arrange for recipients to make payments.

  • Use telephone to deliver verbal messages.

Technologies & Software

  • Grok (xAI)
  • Grammarly AI
  • Gemini for Workspace
  • Nova (Amazon)
  • Qwen (Alibaba)
  • Mistral (Mistral AI)
  • UiPath (RPA + AI)
  • DeepSeek
  • Microsoft Copilot
  • Microsoft Word
  • Microsoft Office software
  • Kimi (Moonshot AI)
  • Perplexity AI
  • Gemini (Google)
  • Claude (Anthropic)
  • Route mapping software
  • ChatGPT (OpenAI)
  • Notion AI
  • Microsoft Outlook
  • Otter.ai
  • Llama (Meta)
  • Microsoft Excel
  • Napkin AI
  • Zapier AI
  • Copy machines
  • Warehouse forklifts
  • Wireless barcode scanners
  • Bicycles
  • Mobile radios
  • Pallet jacks
  • Postage meters
  • Document shredders
  • Hard hats
  • Motorcycles
  • Laser facsimile machines
  • Stamping equipment
  • Mopeds
  • Lockboxes
  • Safety belts
  • High-reach forklifts
  • Handheld radio frequency RF scanners
  • Protective safety glasses
  • Tablet computers
  • Hydraulic lift tables
  • Passenger vans
  • Computer data input scanners
  • Envelope sealers
  • Hazardous material packaging
  • Stepladders
  • Passenger vehicles
  • Mail addressing machines
  • Delivery trucks
  • Global positioning system GPS devices
  • Personal computers
  • Bank deposit bags