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Automation Risk Analysis

Will “Mailroom Clerk” be Automated?

Historical Context: Oxford Study (2013)

Ranked #599 of 702. Estimated risk: 94.0%

Directly assessed by researchers as likely automatable
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AI Exposure Risk

53%

“Mailroom Clerk” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 53% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

48%

“Mailroom Clerk” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 48% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Couriers and Messengers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.

Avg. Annual Salary $40,060
Avg. Hourly Wage $19.26
Available Jobs (US) 71,920
Job Title & Hierarchy Code (SOC) Couriers and Messengers #43-5021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Couriers and Messengers”

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Core Skills & Abilities

  • Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.

  • Obtain signatures and payments, or arrange for recipients to make payments.

  • Use telephone to deliver verbal messages.

  • Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities.

  • Deliver messages and items, such as newspapers, documents, and packages, between establishment departments and to other establishments and private homes.

  • Plan and follow the most efficient routes for delivering goods.

  • Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.

  • Sort items to be delivered according to the delivery route.

  • Unload and sort items collected along delivery routes.

  • Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials.

  • Record information, such as items received and delivered and recipients' responses to messages.

  • Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers.

  • Perform general office or clerical work, such as filing materials, operating duplicating machines, or running errands.

  • Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.

  • Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries.

Technologies & Software

  • Claude (Anthropic)
  • Llama (Meta)
  • Qwen (Alibaba)
  • Microsoft Word
  • Napkin AI
  • Otter.ai
  • Microsoft Copilot
  • DeepSeek
  • UiPath (RPA + AI)
  • Mistral (Mistral AI)
  • Perplexity AI
  • Nova (Amazon)
  • Microsoft Excel
  • Grammarly AI
  • Microsoft Office software
  • Gemini (Google)
  • Route mapping software
  • Kimi (Moonshot AI)
  • Grok (xAI)
  • ChatGPT (OpenAI)
  • Zapier AI
  • Notion AI
  • Gemini for Workspace
  • Microsoft Outlook
  • Motorcycles
  • Passenger vehicles
  • Safety belts
  • Handheld radio frequency RF scanners
  • Passenger vans
  • Copy machines
  • Lockboxes
  • Protective safety glasses
  • Personal computers
  • Postage meters
  • Hazardous material packaging
  • Stepladders
  • Bank deposit bags
  • Warehouse forklifts
  • Bicycles
  • Global positioning system GPS devices
  • High-reach forklifts
  • Mail addressing machines
  • Computer data input scanners
  • Hydraulic lift tables
  • Laser facsimile machines
  • Pallet jacks
  • Envelope sealers
  • Mopeds
  • Tablet computers
  • Mobile radios
  • Wireless barcode scanners
  • Hard hats
  • Stamping equipment
  • Delivery trucks
  • Document shredders