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Automation Risk Analysis

Will “Client Services Coordinator” be Automated?

Historical Context: Oxford Study (2013)

Ranked #239 of 702. Estimated risk: 30.0%

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AI Exposure Risk

57%

“Client Services Coordinator” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 57% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

47%

“Client Services Coordinator” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 47% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Medical Assistants, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.

Avg. Annual Salary $44,720
Avg. Hourly Wage $21.50
Available Jobs (US) 793,460
Job Title & Hierarchy Code (SOC) Medical Assistants #31-9092
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Medical Assistants”

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Related Occupations & Automation Risk

Medical Transcriptionists

AI Risk 60%
Robot Risk 35%

Physical Therapist Assistants

AI Risk 57%
Robot Risk 48%

Dental Assistants

AI Risk 48%
Robot Risk 52%

Personal Care Aides

AI Risk 47%
Robot Risk 47%

Nursing Assistants

AI Risk 46%
Robot Risk 45%

Medical Equipment Preparers

AI Risk 42%
Robot Risk 63%

Core Skills & Abilities

  • Show patients to examination rooms and prepare them for the physician.

  • Change dressings on wounds.

  • Schedule appointments for patients.

  • Prepare and administer medications as directed by a physician.

  • Contact medical facilities or departments to schedule patients for tests or admission.

  • Authorize drug refills and provide prescription information to pharmacies.

  • Set up medical laboratory equipment.

  • Clean and sterilize instruments and dispose of contaminated supplies.

  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.

  • Inventory and order medical, lab, or office supplies or equipment.

  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.

  • Record patients' medical history, vital statistics, or information such as test results in medical records.

  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

  • Greet and log in patients arriving at office or clinic.

  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

  • Interview patients to obtain medical information and measure their vital signs, weight, and height.

  • Perform routine laboratory tests and sample analyses.

  • Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.

  • Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.

  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

Technologies & Software

  • Billing software
  • Llama (Meta)
  • Qwen (Alibaba)
  • Microsoft Word
  • Healthcare common procedure coding system HCPCS
  • Microsoft Access
  • Microsoft Excel
  • ChatGPT (OpenAI)
  • Gemini for Workspace
  • DeepSeek
  • Microsoft SharePoint
  • Intuit QuickBooks
  • GE Healthcare Centricity EMR
  • Medical condition coding software
  • Web browser software
  • Appointment scheduling software
  • Mistral (Mistral AI)
  • Microsoft Outlook
  • Microsoft Office software
  • Gemini (Google)
  • Kimi (Moonshot AI)
  • Database software
  • Nova (Amazon)
  • Claude (Anthropic)
  • Diagnostic and procedural coding software
  • Nuance DAX (Microsoft)
  • Microsoft Copilot
  • Epic Systems
  • Microsoft Windows Vista Business
  • Medical procedure coding software
  • Microsoft SharePoint Server
  • Patient management software
  • Business software applications
  • Word processing software
  • Bookkeeping software
  • Email software
  • Data entry software
  • eClinicalWorks EHR software
  • Visual electro diagnostic software
  • Spreadsheet software
  • Microsoft Exchange
  • Microsoft Windows XP Professional
  • Grok (xAI)
  • MEDITECH software
  • Microsoft PowerPoint
  • IDX Systems Patient Chart Tracking
  • Electronic medical record EMR software
  • Centrifuges
  • Scanners
  • Gait belts
  • Transcutaneous electric nerve stimulation TENS units
  • Otoscopes
  • Electrocardiography EKG units
  • Nebulizers
  • Manual blood pressuring measurement equipment
  • Retinoscopes
  • X ray development equipment
  • Mechanical stethoscopes
  • Walkers
  • Evacuated collection tube holders/adapters
  • Endotracheal ET tubes
  • Suture removers
  • Microscope slides
  • Blood chemistry analyzers
  • Opthalmoscopes
  • Laser printers
  • Keratometers
  • Culturettes
  • Flexible sigmoidoscopy equipment
  • Audiometers
  • Oxygen equipment
  • Syringe needles
  • Wheelchairs
  • Pulmonary function measurement equipment
  • Hearing aids
  • Vitalors
  • Plethysmographs
  • Staple removers
  • X ray machines
  • Single draw needles
  • Suction tubing
  • Credit card readers
  • Pipettes
  • Intradermal needles
  • Electronic blood pressure measuring devices
  • Tonometers
  • Butterfly needles
  • Splints
  • Enema equipment
  • Lancets
  • Dictation equipment
  • Intramuscular needles
  • Pulmonary nebulizers
  • Electrocautery equipment
  • Breathalyzers
  • Oxygen masks
  • Tuberculin TB skin test equipment
  • Personal computers
  • Spirometers
  • Suction machines
  • Autoclaves
  • Baumanometers
  • Lensometers
  • Tourniquets
  • Oxygen tanks
  • Dosimetry badges
  • Syringes
  • Metric rules
  • Subcutaneous hypodermic needles
  • Canes
  • Snellen eye charts
  • Tablet computers
  • Binocular light compound microscopes
  • Cast cutters
  • Evacuated blood collection tubes
  • Microcapillary hematocrit tubes
  • Handheld occluders
  • Crutches
  • Mayo stands
  • Blood collection vials
  • Notebook computers

Alternative Job Titles