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Automation Risk Analysis

Will “Client Services Coordinator” be Automated?

Historical Context: Oxford Study (2013)

Ranked #239 of 702. Estimated risk: 30.0%

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AI Exposure Risk

57%

“Client Services Coordinator” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 57% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

47%

“Client Services Coordinator” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 47% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Medical Assistants, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.

Avg. Annual Salary $44,720
Avg. Hourly Wage $21.50
Available Jobs (US) 793,460
Job Title & Hierarchy Code (SOC) Medical Assistants #31-9092
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Medical Assistants”

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Related Occupations & Automation Risk

Medical Transcriptionists

AI Risk 60%
Robot Risk 35%

Physical Therapist Assistants

AI Risk 57%
Robot Risk 48%

Dental Assistants

AI Risk 48%
Robot Risk 52%

Personal Care Aides

AI Risk 47%
Robot Risk 47%

Nursing Assistants

AI Risk 46%
Robot Risk 45%

Medical Equipment Preparers

AI Risk 42%
Robot Risk 63%

Core Skills & Abilities

  • Record patients' medical history, vital statistics, or information such as test results in medical records.

  • Clean and sterilize instruments and dispose of contaminated supplies.

  • Prepare and administer medications as directed by a physician.

  • Contact medical facilities or departments to schedule patients for tests or admission.

  • Interview patients to obtain medical information and measure their vital signs, weight, and height.

  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.

  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

  • Perform routine laboratory tests and sample analyses.

  • Schedule appointments for patients.

  • Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.

  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.

  • Change dressings on wounds.

  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

  • Set up medical laboratory equipment.

  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

  • Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.

  • Show patients to examination rooms and prepare them for the physician.

  • Authorize drug refills and provide prescription information to pharmacies.

  • Inventory and order medical, lab, or office supplies or equipment.

  • Greet and log in patients arriving at office or clinic.

Technologies & Software

  • Microsoft Exchange
  • Microsoft Word
  • Electronic medical record EMR software
  • Appointment scheduling software
  • Gemini for Workspace
  • Word processing software
  • Qwen (Alibaba)
  • Microsoft Windows XP Professional
  • MEDITECH software
  • Database software
  • eClinicalWorks EHR software
  • GE Healthcare Centricity EMR
  • Bookkeeping software
  • Nuance DAX (Microsoft)
  • Patient management software
  • Epic Systems
  • Medical procedure coding software
  • Medical condition coding software
  • Claude (Anthropic)
  • Microsoft Office software
  • Gemini (Google)
  • Web browser software
  • Billing software
  • IDX Systems Patient Chart Tracking
  • Microsoft Windows Vista Business
  • Mistral (Mistral AI)
  • Email software
  • Llama (Meta)
  • Business software applications
  • Spreadsheet software
  • Visual electro diagnostic software
  • DeepSeek
  • Microsoft Excel
  • Microsoft SharePoint
  • Microsoft Outlook
  • Microsoft Access
  • Grok (xAI)
  • Kimi (Moonshot AI)
  • Diagnostic and procedural coding software
  • Healthcare common procedure coding system HCPCS
  • Data entry software
  • Microsoft SharePoint Server
  • Nova (Amazon)
  • Microsoft PowerPoint
  • Intuit QuickBooks
  • Microsoft Copilot
  • ChatGPT (OpenAI)
  • Wheelchairs
  • Gait belts
  • Keratometers
  • Oxygen equipment
  • Canes
  • Culturettes
  • Autoclaves
  • Tourniquets
  • Baumanometers
  • Syringe needles
  • Blood collection vials
  • Pulmonary nebulizers
  • X ray development equipment
  • Breathalyzers
  • Syringes
  • Suture removers
  • Hearing aids
  • Metric rules
  • Mechanical stethoscopes
  • Blood chemistry analyzers
  • Credit card readers
  • Spirometers
  • Microcapillary hematocrit tubes
  • Enema equipment
  • Suction machines
  • Snellen eye charts
  • Subcutaneous hypodermic needles
  • Endotracheal ET tubes
  • Mayo stands
  • Notebook computers
  • Butterfly needles
  • Splints
  • Personal computers
  • Dosimetry badges
  • Otoscopes
  • Cast cutters
  • Pipettes
  • Pulmonary function measurement equipment
  • Electrocautery equipment
  • Handheld occluders
  • Manual blood pressuring measurement equipment
  • Walkers
  • Vitalors
  • Plethysmographs
  • Lensometers
  • Scanners
  • Intramuscular needles
  • Crutches
  • Tuberculin TB skin test equipment
  • Transcutaneous electric nerve stimulation TENS units
  • Oxygen tanks
  • Nebulizers
  • Tonometers
  • Oxygen masks
  • Evacuated blood collection tubes
  • Dictation equipment
  • Binocular light compound microscopes
  • Opthalmoscopes
  • Electrocardiography EKG units
  • Single draw needles
  • Microscope slides
  • Suction tubing
  • Staple removers
  • Intradermal needles
  • Centrifuges
  • Tablet computers
  • Flexible sigmoidoscopy equipment
  • Lancets
  • X ray machines
  • Electronic blood pressure measuring devices
  • Retinoscopes
  • Audiometers
  • Laser printers
  • Evacuated collection tube holders/adapters

Alternative Job Titles