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Automation Risk Analysis

Will “Medical Support Assistant” be Automated?

Historical Context: Oxford Study (2013)

Ranked #239 of 702. Estimated risk: 30.0%

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AI Exposure Risk

57%

“Medical Support Assistant” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 57% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

47%

“Medical Support Assistant” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 47% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Medical Assistants, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.

Avg. Annual Salary $44,720
Avg. Hourly Wage $21.50
Available Jobs (US) 793,460
Job Title & Hierarchy Code (SOC) Medical Assistants #31-9092
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Medical Assistants”

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Core Skills & Abilities

  • Interview patients to obtain medical information and measure their vital signs, weight, and height.

  • Greet and log in patients arriving at office or clinic.

  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.

  • Show patients to examination rooms and prepare them for the physician.

  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

  • Change dressings on wounds.

  • Perform routine laboratory tests and sample analyses.

  • Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.

  • Set up medical laboratory equipment.

  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

  • Contact medical facilities or departments to schedule patients for tests or admission.

  • Authorize drug refills and provide prescription information to pharmacies.

  • Record patients' medical history, vital statistics, or information such as test results in medical records.

  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.

  • Schedule appointments for patients.

  • Prepare and administer medications as directed by a physician.

  • Clean and sterilize instruments and dispose of contaminated supplies.

  • Inventory and order medical, lab, or office supplies or equipment.

  • Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.

Technologies & Software

  • Visual electro diagnostic software
  • ChatGPT (OpenAI)
  • Patient management software
  • Grok (xAI)
  • Microsoft PowerPoint
  • Qwen (Alibaba)
  • GE Healthcare Centricity EMR
  • Microsoft Windows XP Professional
  • Gemini for Workspace
  • Web browser software
  • Microsoft Excel
  • Llama (Meta)
  • eClinicalWorks EHR software
  • Microsoft SharePoint Server
  • Healthcare common procedure coding system HCPCS
  • Spreadsheet software
  • Microsoft Word
  • Diagnostic and procedural coding software
  • MEDITECH software
  • Business software applications
  • Intuit QuickBooks
  • Electronic medical record EMR software
  • IDX Systems Patient Chart Tracking
  • Microsoft Copilot
  • Microsoft Windows Vista Business
  • Epic Systems
  • Microsoft SharePoint
  • Kimi (Moonshot AI)
  • Microsoft Outlook
  • Microsoft Office software
  • Nuance DAX (Microsoft)
  • Microsoft Access
  • Medical procedure coding software
  • Email software
  • Mistral (Mistral AI)
  • Data entry software
  • Database software
  • Billing software
  • Medical condition coding software
  • Appointment scheduling software
  • Claude (Anthropic)
  • DeepSeek
  • Gemini (Google)
  • Word processing software
  • Bookkeeping software
  • Microsoft Exchange
  • Nova (Amazon)
  • Laser printers
  • Retinoscopes
  • Breathalyzers
  • Single draw needles
  • Notebook computers
  • Audiometers
  • Hearing aids
  • Evacuated blood collection tubes
  • Electrocautery equipment
  • Plethysmographs
  • Electrocardiography EKG units
  • X ray machines
  • Tablet computers
  • Pulmonary function measurement equipment
  • Suture removers
  • Tonometers
  • Nebulizers
  • Centrifuges
  • Intradermal needles
  • X ray development equipment
  • Intramuscular needles
  • Syringe needles
  • Cast cutters
  • Electronic blood pressure measuring devices
  • Vitalors
  • Pulmonary nebulizers
  • Oxygen masks
  • Microscope slides
  • Tourniquets
  • Syringes
  • Enema equipment
  • Evacuated collection tube holders/adapters
  • Transcutaneous electric nerve stimulation TENS units
  • Subcutaneous hypodermic needles
  • Otoscopes
  • Binocular light compound microscopes
  • Tuberculin TB skin test equipment
  • Gait belts
  • Personal computers
  • Mechanical stethoscopes
  • Dosimetry badges
  • Snellen eye charts
  • Credit card readers
  • Culturettes
  • Staple removers
  • Canes
  • Microcapillary hematocrit tubes
  • Oxygen tanks
  • Baumanometers
  • Endotracheal ET tubes
  • Lensometers
  • Blood collection vials
  • Autoclaves
  • Suction tubing
  • Butterfly needles
  • Wheelchairs
  • Spirometers
  • Pipettes
  • Suction machines
  • Handheld occluders
  • Walkers
  • Metric rules
  • Opthalmoscopes
  • Lancets
  • Crutches
  • Splints
  • Manual blood pressuring measurement equipment
  • Mayo stands
  • Flexible sigmoidoscopy equipment
  • Oxygen equipment
  • Dictation equipment
  • Keratometers
  • Blood chemistry analyzers
  • Scanners