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Automation Risk Analysis

Will “Medical Support Assistant” be Automated?

Historical Context: Oxford Study (2013)

Ranked #239 of 702. Estimated risk: 30.0%

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AI Exposure Risk

57%

“Medical Support Assistant” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 57% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

47%

“Medical Support Assistant” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 47% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Medical Assistants, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.

Avg. Annual Salary $44,720
Avg. Hourly Wage $21.50
Available Jobs (US) 793,460
Job Title & Hierarchy Code (SOC) Medical Assistants #31-9092
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Medical Assistants”

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Related Occupations & Automation Risk

Medical Transcriptionists

AI Risk 60%
Robot Risk 35%

Physical Therapist Assistants

AI Risk 57%
Robot Risk 48%

Dental Assistants

AI Risk 48%
Robot Risk 52%

Personal Care Aides

AI Risk 47%
Robot Risk 47%

Nursing Assistants

AI Risk 46%
Robot Risk 45%

Medical Equipment Preparers

AI Risk 42%
Robot Risk 63%

Core Skills & Abilities

  • Clean and sterilize instruments and dispose of contaminated supplies.

  • Authorize drug refills and provide prescription information to pharmacies.

  • Perform routine laboratory tests and sample analyses.

  • Contact medical facilities or departments to schedule patients for tests or admission.

  • Show patients to examination rooms and prepare them for the physician.

  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.

  • Interview patients to obtain medical information and measure their vital signs, weight, and height.

  • Greet and log in patients arriving at office or clinic.

  • Schedule appointments for patients.

  • Prepare and administer medications as directed by a physician.

  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

  • Change dressings on wounds.

  • Set up medical laboratory equipment.

  • Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.

  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.

  • Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.

  • Record patients' medical history, vital statistics, or information such as test results in medical records.

  • Inventory and order medical, lab, or office supplies or equipment.

Technologies & Software

  • Business software applications
  • GE Healthcare Centricity EMR
  • IDX Systems Patient Chart Tracking
  • Electronic medical record EMR software
  • Medical procedure coding software
  • Visual electro diagnostic software
  • Microsoft Copilot
  • Nuance DAX (Microsoft)
  • Email software
  • Gemini (Google)
  • Microsoft Exchange
  • Word processing software
  • Patient management software
  • Claude (Anthropic)
  • Microsoft SharePoint
  • Qwen (Alibaba)
  • Microsoft SharePoint Server
  • Microsoft Access
  • Data entry software
  • Grok (xAI)
  • Kimi (Moonshot AI)
  • eClinicalWorks EHR software
  • MEDITECH software
  • Diagnostic and procedural coding software
  • Billing software
  • Bookkeeping software
  • Microsoft Office software
  • Web browser software
  • Database software
  • Epic Systems
  • Intuit QuickBooks
  • Nova (Amazon)
  • DeepSeek
  • ChatGPT (OpenAI)
  • Gemini for Workspace
  • Microsoft Outlook
  • Healthcare common procedure coding system HCPCS
  • Appointment scheduling software
  • Microsoft Windows Vista Business
  • Microsoft Word
  • Microsoft Windows XP Professional
  • Microsoft PowerPoint
  • Microsoft Excel
  • Llama (Meta)
  • Medical condition coding software
  • Mistral (Mistral AI)
  • Spreadsheet software
  • Vitalors
  • Audiometers
  • Single draw needles
  • Pulmonary function measurement equipment
  • Handheld occluders
  • Metric rules
  • Subcutaneous hypodermic needles
  • Syringes
  • Tourniquets
  • Intradermal needles
  • Suction machines
  • Oxygen equipment
  • Opthalmoscopes
  • Butterfly needles
  • Microscope slides
  • Autoclaves
  • Snellen eye charts
  • Lancets
  • Tablet computers
  • Keratometers
  • Credit card readers
  • Intramuscular needles
  • Flexible sigmoidoscopy equipment
  • Syringe needles
  • Retinoscopes
  • Personal computers
  • Mayo stands
  • Canes
  • Electrocardiography EKG units
  • Breathalyzers
  • Splints
  • Suction tubing
  • Crutches
  • Electronic blood pressure measuring devices
  • Blood collection vials
  • Evacuated collection tube holders/adapters
  • Tonometers
  • Notebook computers
  • Oxygen tanks
  • Oxygen masks
  • Lensometers
  • Dosimetry badges
  • Enema equipment
  • Tuberculin TB skin test equipment
  • Hearing aids
  • Endotracheal ET tubes
  • Pipettes
  • Staple removers
  • Walkers
  • Pulmonary nebulizers
  • Blood chemistry analyzers
  • X ray development equipment
  • X ray machines
  • Centrifuges
  • Gait belts
  • Baumanometers
  • Laser printers
  • Mechanical stethoscopes
  • Manual blood pressuring measurement equipment
  • Dictation equipment
  • Plethysmographs
  • Microcapillary hematocrit tubes
  • Electrocautery equipment
  • Transcutaneous electric nerve stimulation TENS units
  • Cast cutters
  • Culturettes
  • Binocular light compound microscopes
  • Nebulizers
  • Suture removers
  • Wheelchairs
  • Otoscopes
  • Spirometers
  • Evacuated blood collection tubes
  • Scanners

Alternative Job Titles