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Automation Risk Analysis

Will “Account Services Representative (Accounts Services Rep)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #643 of 702. Estimated risk: 96.0%

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AI Exposure Risk

58%

“Account Services Representative (Accounts Services Rep)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 58% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

29%

“Account Services Representative (Accounts Services Rep)” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 29% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Billing and Posting Clerks, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.

Avg. Annual Salary $49,490
Avg. Hourly Wage $23.80
Available Jobs (US) 417,500
Job Title & Hierarchy Code (SOC) Billing and Posting Clerks #43-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Billing and Posting Clerks”

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Core Skills & Abilities

  • Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary.

  • Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due.

  • Keep records of invoices and support documents.

  • Update manuals when rates, rules, or regulations are amended.

  • Resolve discrepancies in accounting records.

  • Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information.

  • Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.

  • Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.

  • Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand.

  • Route statements for mailing or over-the-counter delivery to customers.

  • Verify signatures and required information on checks.

  • Take orders for imprinted checks.

  • Compare previously prepared bank statements with canceled checks and reconcile discrepancies.

  • Verify accuracy of billing data and revise any errors.

  • Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.

  • Contact customers to obtain or relay account information.

  • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.

  • Review compiled data on operating costs and revenues to set rates.

  • Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.

  • Answer inquiries regarding rates, routing, or procedures.

  • Create billing documents, shipping labels, credit memorandums, or credit forms.

  • Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment.

  • Compile reports of cost factors, such as labor, production, storage, and equipment.

  • Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.

  • Monitor equipment to ensure proper operation.

  • Post stop-payment notices to prevent payment of protested checks.

  • Encode and cancel checks, using bank machines.

  • Operate typing, adding, calculating, or billing machines.

Technologies & Software

  • Healthcare common procedure coding system HCPCS
  • Gemini (Google)
  • Zapier AI
  • Accounting software
  • Notion AI
  • Allscripts Professional PM
  • Nova (Amazon)
  • Microsoft Access
  • Medical billing software
  • NetSuite ERP
  • VECTORsgi Image Exchange Solution
  • Image Deposit Exchange Check Station
  • Check imaging software
  • Mitek Systems ImageNet Payments
  • MEDITECH software
  • Perplexity AI
  • Grok (xAI)
  • Gemini for Workspace
  • Check sorting control software
  • eMDs Medisoft
  • Oracle JD Edwards EnterpriseOne
  • IBM Cognos Impromptu
  • GE Healthcare Centricity EMR
  • Remote deposit capture software
  • Accuity EPICWare
  • Napkin AI
  • Automated billing software
  • Spreadsheet software
  • CAI Software Seasoft
  • SAP software
  • Mistral (Mistral AI)
  • VECTORsgi Check Management Solution
  • Medical procedure coding software
  • Llama (Meta)
  • Microsoft Word
  • Image replacement document IRD printing software
  • Microsoft Office software
  • Oracle PeopleSoft Financials
  • Prime Clinical
  • Sage Medical Manager
  • Qwen (Alibaba)
  • Intuit QuickBooks
  • Microsoft Windows
  • Customer relationship management CRM software
  • DeepSeek
  • Desktop publishing software
  • UiPath (RPA + AI)
  • Positive pay software
  • Word processing software
  • Database software
  • QuoteWerks
  • Medical condition coding software
  • Claude (Anthropic)
  • Microsoft Outlook
  • ChatGPT (OpenAI)
  • Check processing software
  • Epic Systems
  • Practice management software PMS
  • Microsoft Copilot
  • Microsoft PowerPoint
  • Sage 50 Accounting
  • Oracle E-Business Suite Financials
  • Otter.ai
  • File management systems
  • Fiserv PEP+ reACH
  • Microsoft Dynamics
  • Kimi (Moonshot AI)
  • HelpIT Systems addressIT
  • Image exchange networks
  • Web browser software
  • Thomson Reuters Elite Enterprise
  • IPS of Boston DoubleCheck
  • Microsoft Dynamics GP
  • Microsoft Project
  • Grammarly AI
  • Aderant legal software
  • Microsoft Excel
  • Optical character recognition OCR software
  • Scanners
  • Microfilm cameras
  • Proof machines
  • Envelope sealing machines
  • Check and document signers
  • Handheld calculators
  • Envelope opening machines
  • Paper collaters
  • Bookkeeping machines
  • Paper folders
  • Check sorting machines
  • Envelope stuffers
  • Magnetic ink character recognition MICR printers
  • Mechanical postal meters
  • Magnetic ink character recognition MICR encoding machines
  • Photocopiers
  • Desktop computers
  • Laser facsimile machines
  • Check filing cabinets
  • Digital cameras
  • Shipping scales
  • Check cancelling machines
  • Magnetic ink character recognition MICR readers
  • Billing machines
  • Digital postal meters
  • 10-key calculators

Alternative Job Titles