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Automation Risk Analysis

Will “Account Services Representative (Accounts Services Rep)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #643 of 702. Estimated risk: 96.0%

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AI Exposure Risk

58%

“Account Services Representative (Accounts Services Rep)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 58% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

29%

“Account Services Representative (Accounts Services Rep)” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 29% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Billing and Posting Clerks, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.

Avg. Annual Salary $49,490
Avg. Hourly Wage $23.80
Available Jobs (US) 417,500
Job Title & Hierarchy Code (SOC) Billing and Posting Clerks #43-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Billing and Posting Clerks”

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Core Skills & Abilities

  • Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due.

  • Operate typing, adding, calculating, or billing machines.

  • Take orders for imprinted checks.

  • Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary.

  • Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand.

  • Create billing documents, shipping labels, credit memorandums, or credit forms.

  • Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.

  • Compile reports of cost factors, such as labor, production, storage, and equipment.

  • Verify signatures and required information on checks.

  • Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment.

  • Answer inquiries regarding rates, routing, or procedures.

  • Update manuals when rates, rules, or regulations are amended.

  • Review compiled data on operating costs and revenues to set rates.

  • Post stop-payment notices to prevent payment of protested checks.

  • Verify accuracy of billing data and revise any errors.

  • Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.

  • Route statements for mailing or over-the-counter delivery to customers.

  • Keep records of invoices and support documents.

  • Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.

  • Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information.

  • Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.

  • Resolve discrepancies in accounting records.

  • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.

  • Compare previously prepared bank statements with canceled checks and reconcile discrepancies.

  • Encode and cancel checks, using bank machines.

  • Contact customers to obtain or relay account information.

  • Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.

  • Monitor equipment to ensure proper operation.

Technologies & Software

  • DeepSeek
  • Word processing software
  • Medical procedure coding software
  • Accounting software
  • Zapier AI
  • Gemini (Google)
  • Remote deposit capture software
  • VECTORsgi Image Exchange Solution
  • Healthcare common procedure coding system HCPCS
  • Oracle JD Edwards EnterpriseOne
  • Practice management software PMS
  • CAI Software Seasoft
  • Llama (Meta)
  • Notion AI
  • NetSuite ERP
  • Microsoft Copilot
  • Medical condition coding software
  • Automated billing software
  • Sage 50 Accounting
  • File management systems
  • Spreadsheet software
  • Microsoft Outlook
  • Web browser software
  • Nova (Amazon)
  • Otter.ai
  • SAP software
  • Microsoft Access
  • VECTORsgi Check Management Solution
  • Oracle PeopleSoft Financials
  • Optical character recognition OCR software
  • Mitek Systems ImageNet Payments
  • Microsoft Dynamics
  • Microsoft Project
  • Perplexity AI
  • ChatGPT (OpenAI)
  • eMDs Medisoft
  • Customer relationship management CRM software
  • IBM Cognos Impromptu
  • Check processing software
  • Microsoft Office software
  • UiPath (RPA + AI)
  • Kimi (Moonshot AI)
  • HelpIT Systems addressIT
  • Microsoft Excel
  • Qwen (Alibaba)
  • Claude (Anthropic)
  • Desktop publishing software
  • Database software
  • Image replacement document IRD printing software
  • Check imaging software
  • Epic Systems
  • Microsoft Dynamics GP
  • Microsoft PowerPoint
  • Grammarly AI
  • Check sorting control software
  • Intuit QuickBooks
  • Sage Medical Manager
  • Image exchange networks
  • Microsoft Word
  • Fiserv PEP+ reACH
  • Accuity EPICWare
  • GE Healthcare Centricity EMR
  • MEDITECH software
  • Mistral (Mistral AI)
  • Medical billing software
  • Allscripts Professional PM
  • IPS of Boston DoubleCheck
  • Napkin AI
  • Microsoft Windows
  • Image Deposit Exchange Check Station
  • Grok (xAI)
  • QuoteWerks
  • Prime Clinical
  • Oracle E-Business Suite Financials
  • Aderant legal software
  • Gemini for Workspace
  • Positive pay software
  • Thomson Reuters Elite Enterprise
  • Magnetic ink character recognition MICR printers
  • Magnetic ink character recognition MICR encoding machines
  • Laser facsimile machines
  • Digital postal meters
  • Photocopiers
  • Desktop computers
  • Handheld calculators
  • Microfilm cameras
  • Bookkeeping machines
  • Billing machines
  • Check sorting machines
  • Shipping scales
  • Paper folders
  • Check and document signers
  • Envelope opening machines
  • Magnetic ink character recognition MICR readers
  • Envelope stuffers
  • Check filing cabinets
  • Paper collaters
  • Proof machines
  • 10-key calculators
  • Digital cameras
  • Scanners
  • Check cancelling machines
  • Mechanical postal meters
  • Envelope sealing machines

Alternative Job Titles