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Automation Risk Analysis

Will “Account Services Representative (Accounts Services Rep)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #643 of 702. Estimated risk: 96.0%

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AI Exposure Risk

58%

“Account Services Representative (Accounts Services Rep)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 58% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

29%

“Account Services Representative (Accounts Services Rep)” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 29% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Billing and Posting Clerks, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.

Avg. Annual Salary $49,490
Avg. Hourly Wage $23.80
Available Jobs (US) 417,500
Job Title & Hierarchy Code (SOC) Billing and Posting Clerks #43-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Billing and Posting Clerks”

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Core Skills & Abilities

  • Resolve discrepancies in accounting records.

  • Encode and cancel checks, using bank machines.

  • Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.

  • Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due.

  • Operate typing, adding, calculating, or billing machines.

  • Answer inquiries regarding rates, routing, or procedures.

  • Post stop-payment notices to prevent payment of protested checks.

  • Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary.

  • Review compiled data on operating costs and revenues to set rates.

  • Take orders for imprinted checks.

  • Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.

  • Keep records of invoices and support documents.

  • Route statements for mailing or over-the-counter delivery to customers.

  • Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.

  • Update manuals when rates, rules, or regulations are amended.

  • Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand.

  • Monitor equipment to ensure proper operation.

  • Verify signatures and required information on checks.

  • Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.

  • Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information.

  • Compile reports of cost factors, such as labor, production, storage, and equipment.

  • Verify accuracy of billing data and revise any errors.

  • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.

  • Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.

  • Compare previously prepared bank statements with canceled checks and reconcile discrepancies.

  • Create billing documents, shipping labels, credit memorandums, or credit forms.

  • Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment.

  • Contact customers to obtain or relay account information.

Technologies & Software

  • Mistral (Mistral AI)
  • Epic Systems
  • NetSuite ERP
  • Word processing software
  • Microsoft Office software
  • Check imaging software
  • QuoteWerks
  • Microsoft Dynamics GP
  • Zapier AI
  • Microsoft Project
  • Kimi (Moonshot AI)
  • SAP software
  • Web browser software
  • Microsoft Access
  • Notion AI
  • File management systems
  • Aderant legal software
  • Medical procedure coding software
  • Gemini (Google)
  • Napkin AI
  • eMDs Medisoft
  • Medical billing software
  • VECTORsgi Check Management Solution
  • Automated billing software
  • VECTORsgi Image Exchange Solution
  • Accounting software
  • Allscripts Professional PM
  • HelpIT Systems addressIT
  • Remote deposit capture software
  • Customer relationship management CRM software
  • DeepSeek
  • Check processing software
  • Qwen (Alibaba)
  • Thomson Reuters Elite Enterprise
  • Oracle E-Business Suite Financials
  • Microsoft Copilot
  • Healthcare common procedure coding system HCPCS
  • Oracle JD Edwards EnterpriseOne
  • Check sorting control software
  • Claude (Anthropic)
  • Practice management software PMS
  • Microsoft Excel
  • Microsoft Windows
  • CAI Software Seasoft
  • Oracle PeopleSoft Financials
  • IPS of Boston DoubleCheck
  • Medical condition coding software
  • GE Healthcare Centricity EMR
  • Grammarly AI
  • Sage Medical Manager
  • ChatGPT (OpenAI)
  • Image replacement document IRD printing software
  • Mitek Systems ImageNet Payments
  • Database software
  • Microsoft PowerPoint
  • Spreadsheet software
  • IBM Cognos Impromptu
  • Perplexity AI
  • Intuit QuickBooks
  • Image Deposit Exchange Check Station
  • Fiserv PEP+ reACH
  • Microsoft Outlook
  • Nova (Amazon)
  • Positive pay software
  • Microsoft Dynamics
  • Gemini for Workspace
  • Accuity EPICWare
  • Prime Clinical
  • Desktop publishing software
  • MEDITECH software
  • Image exchange networks
  • Optical character recognition OCR software
  • Llama (Meta)
  • Otter.ai
  • Microsoft Word
  • Sage 50 Accounting
  • Grok (xAI)
  • UiPath (RPA + AI)
  • Check filing cabinets
  • Magnetic ink character recognition MICR encoding machines
  • Check cancelling machines
  • Magnetic ink character recognition MICR printers
  • Bookkeeping machines
  • Proof machines
  • Handheld calculators
  • 10-key calculators
  • Photocopiers
  • Billing machines
  • Microfilm cameras
  • Desktop computers
  • Shipping scales
  • Scanners
  • Paper folders
  • Magnetic ink character recognition MICR readers
  • Check sorting machines
  • Paper collaters
  • Envelope opening machines
  • Envelope stuffers
  • Mechanical postal meters
  • Check and document signers
  • Digital cameras
  • Digital postal meters
  • Laser facsimile machines
  • Envelope sealing machines

Alternative Job Titles