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Automation Risk Analysis

Will “Accounts Service Representative (Accounts Service Rep)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #643 of 702. Estimated risk: 96.0%

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AI Exposure Risk

58%

“Accounts Service Representative (Accounts Service Rep)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 58% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

29%

“Accounts Service Representative (Accounts Service Rep)” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 29% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Billing and Posting Clerks, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.

Avg. Annual Salary $49,490
Avg. Hourly Wage $23.80
Available Jobs (US) 417,500
Job Title & Hierarchy Code (SOC) Billing and Posting Clerks #43-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Billing and Posting Clerks”

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Core Skills & Abilities

  • Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.

  • Review compiled data on operating costs and revenues to set rates.

  • Encode and cancel checks, using bank machines.

  • Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.

  • Verify signatures and required information on checks.

  • Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.

  • Create billing documents, shipping labels, credit memorandums, or credit forms.

  • Answer inquiries regarding rates, routing, or procedures.

  • Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due.

  • Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.

  • Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand.

  • Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information.

  • Contact customers to obtain or relay account information.

  • Take orders for imprinted checks.

  • Compile reports of cost factors, such as labor, production, storage, and equipment.

  • Verify accuracy of billing data and revise any errors.

  • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.

  • Update manuals when rates, rules, or regulations are amended.

  • Compare previously prepared bank statements with canceled checks and reconcile discrepancies.

  • Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary.

  • Keep records of invoices and support documents.

  • Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment.

  • Route statements for mailing or over-the-counter delivery to customers.

  • Resolve discrepancies in accounting records.

  • Post stop-payment notices to prevent payment of protested checks.

  • Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.

  • Monitor equipment to ensure proper operation.

  • Operate typing, adding, calculating, or billing machines.

Technologies & Software

  • Image replacement document IRD printing software
  • Microsoft Dynamics
  • Mitek Systems ImageNet Payments
  • Microsoft Excel
  • Llama (Meta)
  • File management systems
  • Prime Clinical
  • Oracle E-Business Suite Financials
  • Kimi (Moonshot AI)
  • Microsoft Windows
  • Fiserv PEP+ reACH
  • Sage Medical Manager
  • Optical character recognition OCR software
  • Image exchange networks
  • Accuity EPICWare
  • Image Deposit Exchange Check Station
  • Practice management software PMS
  • Thomson Reuters Elite Enterprise
  • Microsoft Access
  • Aderant legal software
  • Microsoft Project
  • HelpIT Systems addressIT
  • Gemini (Google)
  • Oracle JD Edwards EnterpriseOne
  • Epic Systems
  • GE Healthcare Centricity EMR
  • Zapier AI
  • Healthcare common procedure coding system HCPCS
  • VECTORsgi Check Management Solution
  • Medical billing software
  • Customer relationship management CRM software
  • Sage 50 Accounting
  • Positive pay software
  • Medical condition coding software
  • Mistral (Mistral AI)
  • ChatGPT (OpenAI)
  • Desktop publishing software
  • eMDs Medisoft
  • IPS of Boston DoubleCheck
  • Microsoft Dynamics GP
  • Microsoft Outlook
  • Spreadsheet software
  • DeepSeek
  • Database software
  • Perplexity AI
  • UiPath (RPA + AI)
  • Check imaging software
  • QuoteWerks
  • Microsoft Office software
  • MEDITECH software
  • Microsoft PowerPoint
  • Grammarly AI
  • Intuit QuickBooks
  • Accounting software
  • NetSuite ERP
  • Automated billing software
  • Check processing software
  • Qwen (Alibaba)
  • Microsoft Word
  • Word processing software
  • Allscripts Professional PM
  • Check sorting control software
  • Notion AI
  • Claude (Anthropic)
  • Medical procedure coding software
  • CAI Software Seasoft
  • Gemini for Workspace
  • IBM Cognos Impromptu
  • Microsoft Copilot
  • Nova (Amazon)
  • SAP software
  • Oracle PeopleSoft Financials
  • Web browser software
  • Otter.ai
  • Remote deposit capture software
  • Grok (xAI)
  • Napkin AI
  • VECTORsgi Image Exchange Solution
  • 10-key calculators
  • Proof machines
  • Check filing cabinets
  • Digital postal meters
  • Mechanical postal meters
  • Desktop computers
  • Digital cameras
  • Envelope sealing machines
  • Check sorting machines
  • Microfilm cameras
  • Shipping scales
  • Photocopiers
  • Check and document signers
  • Billing machines
  • Magnetic ink character recognition MICR encoding machines
  • Magnetic ink character recognition MICR readers
  • Paper collaters
  • Handheld calculators
  • Check cancelling machines
  • Envelope stuffers
  • Laser facsimile machines
  • Envelope opening machines
  • Bookkeeping machines
  • Scanners
  • Magnetic ink character recognition MICR printers
  • Paper folders

Alternative Job Titles