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Automation Risk Analysis

Will “Accounts Service Representative (Accounts Service Rep)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #643 of 702. Estimated risk: 96.0%

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AI Exposure Risk

58%

“Accounts Service Representative (Accounts Service Rep)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 58% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

29%

“Accounts Service Representative (Accounts Service Rep)” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 29% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Billing and Posting Clerks, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.

Avg. Annual Salary $49,490
Avg. Hourly Wage $23.80
Available Jobs (US) 417,500
Job Title & Hierarchy Code (SOC) Billing and Posting Clerks #43-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Billing and Posting Clerks”

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Core Skills & Abilities

  • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.

  • Operate typing, adding, calculating, or billing machines.

  • Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment.

  • Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due.

  • Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information.

  • Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.

  • Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.

  • Update manuals when rates, rules, or regulations are amended.

  • Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.

  • Monitor equipment to ensure proper operation.

  • Post stop-payment notices to prevent payment of protested checks.

  • Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand.

  • Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.

  • Route statements for mailing or over-the-counter delivery to customers.

  • Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.

  • Create billing documents, shipping labels, credit memorandums, or credit forms.

  • Answer inquiries regarding rates, routing, or procedures.

  • Keep records of invoices and support documents.

  • Verify signatures and required information on checks.

  • Take orders for imprinted checks.

  • Compile reports of cost factors, such as labor, production, storage, and equipment.

  • Encode and cancel checks, using bank machines.

  • Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary.

  • Resolve discrepancies in accounting records.

  • Review compiled data on operating costs and revenues to set rates.

  • Compare previously prepared bank statements with canceled checks and reconcile discrepancies.

  • Contact customers to obtain or relay account information.

  • Verify accuracy of billing data and revise any errors.

Technologies & Software

  • Microsoft Dynamics
  • NetSuite ERP
  • IPS of Boston DoubleCheck
  • Zapier AI
  • Word processing software
  • Aderant legal software
  • Kimi (Moonshot AI)
  • Otter.ai
  • GE Healthcare Centricity EMR
  • Thomson Reuters Elite Enterprise
  • Image Deposit Exchange Check Station
  • Automated billing software
  • Allscripts Professional PM
  • Gemini for Workspace
  • DeepSeek
  • Llama (Meta)
  • Mitek Systems ImageNet Payments
  • ChatGPT (OpenAI)
  • Oracle E-Business Suite Financials
  • Microsoft Excel
  • Gemini (Google)
  • Practice management software PMS
  • Medical billing software
  • Check processing software
  • Microsoft Windows
  • Remote deposit capture software
  • Spreadsheet software
  • Check imaging software
  • VECTORsgi Image Exchange Solution
  • VECTORsgi Check Management Solution
  • Check sorting control software
  • eMDs Medisoft
  • HelpIT Systems addressIT
  • Grok (xAI)
  • Claude (Anthropic)
  • Oracle JD Edwards EnterpriseOne
  • Accuity EPICWare
  • Napkin AI
  • Medical procedure coding software
  • Fiserv PEP+ reACH
  • Perplexity AI
  • Microsoft PowerPoint
  • Epic Systems
  • Microsoft Access
  • Image replacement document IRD printing software
  • Microsoft Project
  • Intuit QuickBooks
  • Healthcare common procedure coding system HCPCS
  • Image exchange networks
  • Medical condition coding software
  • Grammarly AI
  • Positive pay software
  • Sage 50 Accounting
  • File management systems
  • Web browser software
  • Sage Medical Manager
  • Microsoft Copilot
  • Notion AI
  • Customer relationship management CRM software
  • Mistral (Mistral AI)
  • QuoteWerks
  • Prime Clinical
  • Nova (Amazon)
  • Qwen (Alibaba)
  • Microsoft Office software
  • Accounting software
  • IBM Cognos Impromptu
  • Oracle PeopleSoft Financials
  • Microsoft Outlook
  • UiPath (RPA + AI)
  • CAI Software Seasoft
  • Microsoft Dynamics GP
  • SAP software
  • Optical character recognition OCR software
  • Database software
  • MEDITECH software
  • Desktop publishing software
  • Microsoft Word
  • Envelope sealing machines
  • Check and document signers
  • Digital cameras
  • Paper folders
  • Magnetic ink character recognition MICR encoding machines
  • 10-key calculators
  • Check cancelling machines
  • Paper collaters
  • Proof machines
  • Laser facsimile machines
  • Bookkeeping machines
  • Photocopiers
  • Check sorting machines
  • Digital postal meters
  • Check filing cabinets
  • Billing machines
  • Envelope opening machines
  • Handheld calculators
  • Scanners
  • Microfilm cameras
  • Magnetic ink character recognition MICR readers
  • Magnetic ink character recognition MICR printers
  • Shipping scales
  • Desktop computers
  • Mechanical postal meters
  • Envelope stuffers

Alternative Job Titles