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Automation Risk Analysis

Will “Statement Services Representative (Statement Services Rep)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #643 of 702. Estimated risk: 96.0%

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AI Exposure Risk

58%

“Statement Services Representative (Statement Services Rep)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 58% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

29%

“Statement Services Representative (Statement Services Rep)” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 29% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Billing and Posting Clerks, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.

Avg. Annual Salary $49,490
Avg. Hourly Wage $23.80
Available Jobs (US) 417,500
Job Title & Hierarchy Code (SOC) Billing and Posting Clerks #43-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Billing and Posting Clerks”

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Core Skills & Abilities

  • Monitor equipment to ensure proper operation.

  • Resolve discrepancies in accounting records.

  • Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.

  • Verify accuracy of billing data and revise any errors.

  • Encode and cancel checks, using bank machines.

  • Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.

  • Review compiled data on operating costs and revenues to set rates.

  • Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.

  • Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment.

  • Post stop-payment notices to prevent payment of protested checks.

  • Route statements for mailing or over-the-counter delivery to customers.

  • Compile reports of cost factors, such as labor, production, storage, and equipment.

  • Compare previously prepared bank statements with canceled checks and reconcile discrepancies.

  • Keep records of invoices and support documents.

  • Take orders for imprinted checks.

  • Operate typing, adding, calculating, or billing machines.

  • Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information.

  • Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand.

  • Contact customers to obtain or relay account information.

  • Verify signatures and required information on checks.

  • Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.

  • Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary.

  • Update manuals when rates, rules, or regulations are amended.

  • Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due.

  • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.

  • Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.

  • Answer inquiries regarding rates, routing, or procedures.

  • Create billing documents, shipping labels, credit memorandums, or credit forms.

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  • Qwen (Alibaba)
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  • Napkin AI
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  • Positive pay software
  • CAI Software Seasoft
  • Intuit QuickBooks
  • Gemini (Google)
  • HelpIT Systems addressIT
  • Check sorting control software
  • Microsoft Word
  • Medical billing software
  • Mistral (Mistral AI)
  • Otter.ai
  • Grammarly AI
  • Grok (xAI)
  • Microsoft Dynamics GP
  • DeepSeek
  • Allscripts Professional PM
  • Desktop publishing software
  • Microsoft Outlook
  • UiPath (RPA + AI)
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  • Sage Medical Manager
  • VECTORsgi Check Management Solution
  • Customer relationship management CRM software
  • Prime Clinical
  • Accounting software
  • Word processing software
  • Microsoft Project
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  • Fiserv PEP+ reACH
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  • Database software
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  • Spreadsheet software
  • Gemini for Workspace
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  • Medical procedure coding software
  • Check sorting machines
  • Bookkeeping machines
  • Envelope opening machines
  • Scanners
  • Desktop computers
  • Mechanical postal meters
  • Billing machines
  • Check cancelling machines
  • Magnetic ink character recognition MICR printers
  • Digital cameras
  • Proof machines
  • Envelope stuffers
  • Check and document signers
  • Digital postal meters
  • Magnetic ink character recognition MICR readers
  • Photocopiers
  • Laser facsimile machines
  • Envelope sealing machines
  • Microfilm cameras
  • 10-key calculators
  • Paper collaters
  • Check filing cabinets
  • Paper folders
  • Shipping scales
  • Magnetic ink character recognition MICR encoding machines
  • Handheld calculators

Alternative Job Titles