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Automation Risk Analysis

Will “Statement Services Representative (Statement Services Rep)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #643 of 702. Estimated risk: 96.0%

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AI Exposure Risk

58%

“Statement Services Representative (Statement Services Rep)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 58% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

29%

“Statement Services Representative (Statement Services Rep)” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 29% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Billing and Posting Clerks, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.

Avg. Annual Salary $49,490
Avg. Hourly Wage $23.80
Available Jobs (US) 417,500
Job Title & Hierarchy Code (SOC) Billing and Posting Clerks #43-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Billing and Posting Clerks”

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Core Skills & Abilities

  • Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.

  • Verify signatures and required information on checks.

  • Resolve discrepancies in accounting records.

  • Route statements for mailing or over-the-counter delivery to customers.

  • Operate typing, adding, calculating, or billing machines.

  • Monitor equipment to ensure proper operation.

  • Review compiled data on operating costs and revenues to set rates.

  • Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.

  • Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary.

  • Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information.

  • Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due.

  • Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.

  • Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand.

  • Compile reports of cost factors, such as labor, production, storage, and equipment.

  • Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.

  • Post stop-payment notices to prevent payment of protested checks.

  • Encode and cancel checks, using bank machines.

  • Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.

  • Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment.

  • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.

  • Answer inquiries regarding rates, routing, or procedures.

  • Contact customers to obtain or relay account information.

  • Verify accuracy of billing data and revise any errors.

  • Take orders for imprinted checks.

  • Update manuals when rates, rules, or regulations are amended.

  • Compare previously prepared bank statements with canceled checks and reconcile discrepancies.

  • Keep records of invoices and support documents.

  • Create billing documents, shipping labels, credit memorandums, or credit forms.

Technologies & Software

  • Napkin AI
  • Fiserv PEP+ reACH
  • Check imaging software
  • Database software
  • Oracle JD Edwards EnterpriseOne
  • Microsoft Excel
  • Medical condition coding software
  • Practice management software PMS
  • NetSuite ERP
  • Positive pay software
  • VECTORsgi Check Management Solution
  • IBM Cognos Impromptu
  • Microsoft Dynamics GP
  • Perplexity AI
  • Microsoft Access
  • Web browser software
  • Llama (Meta)
  • Thomson Reuters Elite Enterprise
  • Sage Medical Manager
  • DeepSeek
  • Kimi (Moonshot AI)
  • GE Healthcare Centricity EMR
  • QuoteWerks
  • Spreadsheet software
  • Intuit QuickBooks
  • Automated billing software
  • Grok (xAI)
  • Medical billing software
  • Oracle E-Business Suite Financials
  • SAP software
  • Sage 50 Accounting
  • Nova (Amazon)
  • HelpIT Systems addressIT
  • Remote deposit capture software
  • Gemini (Google)
  • Medical procedure coding software
  • Check sorting control software
  • Healthcare common procedure coding system HCPCS
  • VECTORsgi Image Exchange Solution
  • Epic Systems
  • IPS of Boston DoubleCheck
  • Grammarly AI
  • Desktop publishing software
  • MEDITECH software
  • Aderant legal software
  • Microsoft Project
  • Microsoft Word
  • Microsoft Copilot
  • eMDs Medisoft
  • Check processing software
  • Optical character recognition OCR software
  • Gemini for Workspace
  • Customer relationship management CRM software
  • Claude (Anthropic)
  • Zapier AI
  • Mitek Systems ImageNet Payments
  • Image exchange networks
  • Notion AI
  • Image Deposit Exchange Check Station
  • Microsoft Outlook
  • ChatGPT (OpenAI)
  • Microsoft PowerPoint
  • Word processing software
  • Microsoft Dynamics
  • Image replacement document IRD printing software
  • Prime Clinical
  • Microsoft Windows
  • Oracle PeopleSoft Financials
  • Accuity EPICWare
  • Mistral (Mistral AI)
  • Otter.ai
  • File management systems
  • Accounting software
  • CAI Software Seasoft
  • Qwen (Alibaba)
  • Allscripts Professional PM
  • Microsoft Office software
  • UiPath (RPA + AI)
  • Billing machines
  • Handheld calculators
  • Laser facsimile machines
  • Check filing cabinets
  • 10-key calculators
  • Envelope opening machines
  • Paper collaters
  • Digital postal meters
  • Magnetic ink character recognition MICR readers
  • Digital cameras
  • Bookkeeping machines
  • Proof machines
  • Microfilm cameras
  • Magnetic ink character recognition MICR printers
  • Mechanical postal meters
  • Magnetic ink character recognition MICR encoding machines
  • Paper folders
  • Envelope sealing machines
  • Photocopiers
  • Check and document signers
  • Shipping scales
  • Envelope stuffers
  • Check cancelling machines
  • Desktop computers
  • Scanners
  • Check sorting machines

Alternative Job Titles