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Automation Risk Analysis

Will “Freight Broker” be Automated?

Historical Context: Oxford Study (2013)

Ranked #696 of 702. Estimated risk: 99.0%

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AI Exposure Risk

51%

“Freight Broker” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 51% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

41%

“Freight Broker” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 41% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Cargo and Freight Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Avg. Annual Salary $55,420
Avg. Hourly Wage $26.64
Available Jobs (US) 97,800
Job Title & Hierarchy Code (SOC) Cargo and Freight Agents #43-5011
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Cargo and Freight Agents”

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Core Skills & Abilities

  • Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.

  • Assemble containers and crates used to transport items, such as machines or vehicles.

  • Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.

  • Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.

  • Arrange insurance coverage for goods.

  • Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.

  • Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.

  • Keep records of all goods shipped, received, and stored.

  • Advise clients on transportation and payment methods.

  • Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.

  • Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.

  • Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.

  • Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.

  • Retrieve stored items and trace lost shipments as necessary.

  • Attach address labels, identification codes, and shipping instructions to containers.

  • Track delivery progress of shipments.

  • Coordinate and supervise activities of workers engaged in packing and shipping merchandise.

  • Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.

  • Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.

  • Negotiate and arrange transport of goods with shipping or freight companies.

  • Estimate freight or postal rates and record shipment costs and weights.

  • Install straps, braces, and padding to loads to prevent shifting or damage during shipment.

  • Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.

  • Maintain a supply of packing materials.

Technologies & Software

  • Database software
  • Microsoft Copilot
  • UiPath (RPA + AI)
  • Otter.ai
  • Microsoft Word
  • Microsoft Office software
  • Napkin AI
  • Claude (Anthropic)
  • Transportation management software
  • Grok (xAI)
  • Posting software
  • Microsoft OneNote
  • Grammarly AI
  • Gemini (Google)
  • Qwen (Alibaba)
  • Web-based dispatch software
  • ChatGPT (OpenAI)
  • Nova (Amazon)
  • SAP software
  • Transportation management system TMS software
  • Corel WordPerfect Office Suite
  • Gemini for Workspace
  • Email software
  • Perplexity AI
  • Operating system software
  • DeepSeek
  • Notion AI
  • Brokerage software
  • Kimi (Moonshot AI)
  • Word processing software
  • Spreadsheet software
  • Web browser software
  • Llama (Meta)
  • Microsoft Excel
  • Microsoft Outlook
  • Mistral (Mistral AI)
  • Zapier AI
  • Microsoft PowerPoint
  • Two way radios
  • Electrical power unit
  • Hammers
  • Steel cutters
  • Crow bars
  • Laser printers
  • Radio frequency identification RFID scanners
  • Strapping machines
  • Forklifts
  • Laser facsimile machines
  • Desktop computers
  • Staple guns
  • Tow tractors
  • Wheel chocks
  • Straight trucks
  • Mobile air-conditioning units
  • Hand trucks