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Automation Risk Analysis

Will “Shipping Coordinator” be Automated?

Historical Context: Oxford Study (2013)

Ranked #696 of 702. Estimated risk: 99.0%

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AI Exposure Risk

51%

“Shipping Coordinator” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 51% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

41%

“Shipping Coordinator” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 41% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Cargo and Freight Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Avg. Annual Salary $55,420
Avg. Hourly Wage $26.64
Available Jobs (US) 97,800
Job Title & Hierarchy Code (SOC) Cargo and Freight Agents #43-5011
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Cargo and Freight Agents”

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Core Skills & Abilities

  • Keep records of all goods shipped, received, and stored.

  • Arrange insurance coverage for goods.

  • Coordinate and supervise activities of workers engaged in packing and shipping merchandise.

  • Maintain a supply of packing materials.

  • Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.

  • Assemble containers and crates used to transport items, such as machines or vehicles.

  • Advise clients on transportation and payment methods.

  • Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.

  • Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.

  • Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.

  • Attach address labels, identification codes, and shipping instructions to containers.

  • Estimate freight or postal rates and record shipment costs and weights.

  • Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.

  • Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.

  • Install straps, braces, and padding to loads to prevent shifting or damage during shipment.

  • Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.

  • Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.

  • Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.

  • Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.

  • Track delivery progress of shipments.

  • Negotiate and arrange transport of goods with shipping or freight companies.

  • Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.

  • Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.

  • Retrieve stored items and trace lost shipments as necessary.

Technologies & Software

  • Microsoft Office software
  • Microsoft Word
  • Qwen (Alibaba)
  • Microsoft OneNote
  • Microsoft Copilot
  • Notion AI
  • Web-based dispatch software
  • Zapier AI
  • DeepSeek
  • Grok (xAI)
  • Spreadsheet software
  • Corel WordPerfect Office Suite
  • Claude (Anthropic)
  • Napkin AI
  • Llama (Meta)
  • Email software
  • Perplexity AI
  • Otter.ai
  • Database software
  • SAP software
  • Microsoft Outlook
  • Brokerage software
  • Microsoft PowerPoint
  • Grammarly AI
  • Nova (Amazon)
  • ChatGPT (OpenAI)
  • Posting software
  • Transportation management software
  • Gemini (Google)
  • Word processing software
  • Gemini for Workspace
  • Mistral (Mistral AI)
  • Kimi (Moonshot AI)
  • Web browser software
  • UiPath (RPA + AI)
  • Transportation management system TMS software
  • Operating system software
  • Microsoft Excel
  • Strapping machines
  • Radio frequency identification RFID scanners
  • Tow tractors
  • Hand trucks
  • Forklifts
  • Crow bars
  • Laser facsimile machines
  • Laser printers
  • Straight trucks
  • Wheel chocks
  • Steel cutters
  • Electrical power unit
  • Two way radios
  • Mobile air-conditioning units
  • Staple guns
  • Desktop computers
  • Hammers