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Automation Risk Analysis

Will “Import Customs Clearing Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #696 of 702. Estimated risk: 99.0%

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AI Exposure Risk

51%

“Import Customs Clearing Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 51% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

41%

“Import Customs Clearing Agent” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 41% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Cargo and Freight Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Avg. Annual Salary $55,420
Avg. Hourly Wage $26.64
Available Jobs (US) 97,800
Job Title & Hierarchy Code (SOC) Cargo and Freight Agents #43-5011
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Cargo and Freight Agents”

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Core Skills & Abilities

  • Keep records of all goods shipped, received, and stored.

  • Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.

  • Install straps, braces, and padding to loads to prevent shifting or damage during shipment.

  • Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.

  • Estimate freight or postal rates and record shipment costs and weights.

  • Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.

  • Attach address labels, identification codes, and shipping instructions to containers.

  • Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.

  • Maintain a supply of packing materials.

  • Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.

  • Arrange insurance coverage for goods.

  • Negotiate and arrange transport of goods with shipping or freight companies.

  • Advise clients on transportation and payment methods.

  • Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.

  • Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.

  • Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.

  • Assemble containers and crates used to transport items, such as machines or vehicles.

  • Retrieve stored items and trace lost shipments as necessary.

  • Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.

  • Coordinate and supervise activities of workers engaged in packing and shipping merchandise.

  • Track delivery progress of shipments.

  • Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.

  • Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.

  • Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.

Technologies & Software

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  • Posting software
  • Word processing software
  • DeepSeek
  • Transportation management software
  • Perplexity AI
  • Gemini (Google)
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  • Notion AI
  • Llama (Meta)
  • Kimi (Moonshot AI)
  • SAP software
  • Corel WordPerfect Office Suite
  • Gemini for Workspace
  • Web-based dispatch software
  • Napkin AI
  • Zapier AI
  • Microsoft Excel
  • Email software
  • Claude (Anthropic)
  • Microsoft Copilot
  • Brokerage software
  • Otter.ai
  • Operating system software
  • Nova (Amazon)
  • Web browser software
  • Qwen (Alibaba)
  • Microsoft Office software
  • Grammarly AI
  • UiPath (RPA + AI)
  • Two way radios
  • Hand trucks
  • Forklifts
  • Laser facsimile machines
  • Desktop computers
  • Straight trucks
  • Laser printers
  • Strapping machines
  • Radio frequency identification RFID scanners
  • Hammers
  • Wheel chocks
  • Crow bars
  • Tow tractors
  • Electrical power unit
  • Staple guns
  • Steel cutters
  • Mobile air-conditioning units