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Automation Risk Analysis

Will “Import Customs Clearing Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #696 of 702. Estimated risk: 99.0%

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AI Exposure Risk

51%

“Import Customs Clearing Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 51% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

41%

“Import Customs Clearing Agent” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 41% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Cargo and Freight Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Avg. Annual Salary $55,420
Avg. Hourly Wage $26.64
Available Jobs (US) 97,800
Job Title & Hierarchy Code (SOC) Cargo and Freight Agents #43-5011
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Cargo and Freight Agents”

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Core Skills & Abilities

  • Assemble containers and crates used to transport items, such as machines or vehicles.

  • Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.

  • Retrieve stored items and trace lost shipments as necessary.

  • Attach address labels, identification codes, and shipping instructions to containers.

  • Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.

  • Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.

  • Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.

  • Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.

  • Maintain a supply of packing materials.

  • Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.

  • Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.

  • Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.

  • Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.

  • Track delivery progress of shipments.

  • Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.

  • Install straps, braces, and padding to loads to prevent shifting or damage during shipment.

  • Coordinate and supervise activities of workers engaged in packing and shipping merchandise.

  • Arrange insurance coverage for goods.

  • Negotiate and arrange transport of goods with shipping or freight companies.

  • Estimate freight or postal rates and record shipment costs and weights.

  • Advise clients on transportation and payment methods.

  • Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.

  • Keep records of all goods shipped, received, and stored.

  • Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.

Technologies & Software

  • Web-based dispatch software
  • Posting software
  • Brokerage software
  • ChatGPT (OpenAI)
  • Transportation management software
  • Notion AI
  • Napkin AI
  • Kimi (Moonshot AI)
  • Otter.ai
  • UiPath (RPA + AI)
  • Grammarly AI
  • Grok (xAI)
  • Nova (Amazon)
  • Database software
  • Transportation management system TMS software
  • Microsoft Office software
  • Microsoft OneNote
  • SAP software
  • Email software
  • Llama (Meta)
  • Operating system software
  • Spreadsheet software
  • Gemini for Workspace
  • Word processing software
  • Microsoft Word
  • Web browser software
  • Zapier AI
  • Gemini (Google)
  • Claude (Anthropic)
  • Microsoft Copilot
  • Mistral (Mistral AI)
  • Perplexity AI
  • DeepSeek
  • Qwen (Alibaba)
  • Corel WordPerfect Office Suite
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Excel
  • Crow bars
  • Hand trucks
  • Mobile air-conditioning units
  • Tow tractors
  • Radio frequency identification RFID scanners
  • Desktop computers
  • Wheel chocks
  • Strapping machines
  • Laser facsimile machines
  • Two way radios
  • Electrical power unit
  • Straight trucks
  • Staple guns
  • Hammers
  • Steel cutters
  • Forklifts
  • Laser printers