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Automation Risk Analysis

Will “Freight Coordinator” be Automated?

Historical Context: Oxford Study (2013)

Ranked #696 of 702. Estimated risk: 99.0%

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AI Exposure Risk

51%

“Freight Coordinator” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 51% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

41%

“Freight Coordinator” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 41% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Cargo and Freight Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Avg. Annual Salary $55,420
Avg. Hourly Wage $26.64
Available Jobs (US) 97,800
Job Title & Hierarchy Code (SOC) Cargo and Freight Agents #43-5011
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Cargo and Freight Agents”

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Core Skills & Abilities

  • Assemble containers and crates used to transport items, such as machines or vehicles.

  • Arrange insurance coverage for goods.

  • Maintain a supply of packing materials.

  • Negotiate and arrange transport of goods with shipping or freight companies.

  • Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.

  • Retrieve stored items and trace lost shipments as necessary.

  • Estimate freight or postal rates and record shipment costs and weights.

  • Keep records of all goods shipped, received, and stored.

  • Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.

  • Attach address labels, identification codes, and shipping instructions to containers.

  • Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.

  • Track delivery progress of shipments.

  • Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.

  • Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.

  • Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.

  • Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.

  • Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.

  • Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.

  • Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.

  • Install straps, braces, and padding to loads to prevent shifting or damage during shipment.

  • Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.

  • Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.

  • Coordinate and supervise activities of workers engaged in packing and shipping merchandise.

  • Advise clients on transportation and payment methods.

Technologies & Software

  • Gemini for Workspace
  • UiPath (RPA + AI)
  • Claude (Anthropic)
  • Transportation management system TMS software
  • DeepSeek
  • Napkin AI
  • Llama (Meta)
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Office software
  • Brokerage software
  • Operating system software
  • ChatGPT (OpenAI)
  • Word processing software
  • Perplexity AI
  • Kimi (Moonshot AI)
  • Grammarly AI
  • Transportation management software
  • Microsoft Outlook
  • Nova (Amazon)
  • Microsoft Excel
  • Database software
  • Web-based dispatch software
  • Zapier AI
  • Mistral (Mistral AI)
  • Grok (xAI)
  • Gemini (Google)
  • SAP software
  • Posting software
  • Corel WordPerfect Office Suite
  • Web browser software
  • Otter.ai
  • Spreadsheet software
  • Qwen (Alibaba)
  • Notion AI
  • Microsoft Copilot
  • Email software
  • Microsoft OneNote
  • Laser printers
  • Straight trucks
  • Staple guns
  • Hammers
  • Hand trucks
  • Forklifts
  • Laser facsimile machines
  • Crow bars
  • Two way radios
  • Mobile air-conditioning units
  • Strapping machines
  • Radio frequency identification RFID scanners
  • Electrical power unit
  • Steel cutters
  • Wheel chocks
  • Desktop computers
  • Tow tractors