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Automation Risk Analysis

Will “Shipping Specialist” be Automated?

Historical Context: Oxford Study (2013)

Ranked #696 of 702. Estimated risk: 99.0%

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AI Exposure Risk

51%

“Shipping Specialist” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 51% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

41%

“Shipping Specialist” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 41% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Cargo and Freight Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Avg. Annual Salary $55,420
Avg. Hourly Wage $26.64
Available Jobs (US) 97,800
Job Title & Hierarchy Code (SOC) Cargo and Freight Agents #43-5011
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Cargo and Freight Agents”

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Core Skills & Abilities

  • Maintain a supply of packing materials.

  • Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.

  • Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.

  • Coordinate and supervise activities of workers engaged in packing and shipping merchandise.

  • Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.

  • Retrieve stored items and trace lost shipments as necessary.

  • Keep records of all goods shipped, received, and stored.

  • Negotiate and arrange transport of goods with shipping or freight companies.

  • Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.

  • Arrange insurance coverage for goods.

  • Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.

  • Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.

  • Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.

  • Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.

  • Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.

  • Assemble containers and crates used to transport items, such as machines or vehicles.

  • Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.

  • Estimate freight or postal rates and record shipment costs and weights.

  • Attach address labels, identification codes, and shipping instructions to containers.

  • Advise clients on transportation and payment methods.

  • Install straps, braces, and padding to loads to prevent shifting or damage during shipment.

  • Track delivery progress of shipments.

  • Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.

  • Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.

Technologies & Software

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  • ChatGPT (OpenAI)
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  • Microsoft Copilot
  • Operating system software
  • Microsoft Word
  • Database software
  • Email software
  • Microsoft OneNote
  • Grok (xAI)
  • Web-based dispatch software
  • DeepSeek
  • Otter.ai
  • Claude (Anthropic)
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  • Gemini for Workspace
  • Microsoft Outlook
  • Nova (Amazon)
  • Kimi (Moonshot AI)
  • Word processing software
  • Posting software
  • Web browser software
  • Forklifts
  • Laser printers
  • Hammers
  • Tow tractors
  • Electrical power unit
  • Crow bars
  • Radio frequency identification RFID scanners
  • Straight trucks
  • Laser facsimile machines
  • Strapping machines
  • Steel cutters
  • Staple guns
  • Desktop computers
  • Mobile air-conditioning units
  • Two way radios
  • Hand trucks
  • Wheel chocks