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Automation Risk Analysis

Will “Administration Clerk” be Automated?

Historical Context: Oxford Study (2013)

Ranked #629 of 702. Estimated risk: 96.0%

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AI Exposure Risk

55%

“Administration Clerk” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

34%

“Administration Clerk” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 34% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Office Clerks, General, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Avg. Annual Salary $45,470
Avg. Hourly Wage $21.86
Available Jobs (US) 2,510,550
Job Title & Hierarchy Code (SOC) Office Clerks, General #43-9061
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Office Clerks, General”

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Core Skills & Abilities

  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.

  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.

  • Train other staff members to perform work activities, such as using computer applications.

  • Prepare meeting agendas, attend meetings, and record and transcribe minutes.

  • Inventory and order materials, supplies, and services.

  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

  • Troubleshoot problems involving office equipment, such as computer hardware and software.

  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

  • Complete work schedules, manage calendars, and arrange appointments.

  • Review files, records, and other documents to obtain information to respond to requests.

  • Process and prepare documents, such as business or government forms and expense reports.

  • Count, weigh, measure, or organize materials.

  • Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.

  • Answer telephones, direct calls, and take messages.

  • Compute, record, and proofread data and other information, such as records or reports.

  • Monitor and direct the work of lower-level clerks.

  • Deliver messages and run errands.

  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

  • Complete and mail bills, contracts, policies, invoices, or checks.

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

Technologies & Software

  • Henry Schein Dentrix
  • Intuit QuickBooks
  • Database software
  • Microsoft Office software
  • ADP Workforce Now
  • Microsoft Access
  • Microsoft Exchange
  • Mistral (Mistral AI)
  • Microsoft Publisher
  • Microsoft Project
  • Yardi software
  • Gemini for Workspace
  • Propertyware
  • Notion AI
  • SmugMug Flickr
  • UiPath (RPA + AI)
  • Microsoft PowerPoint
  • Microsoft Excel
  • SAP software
  • Evernote
  • Bookkeeping software
  • 3M Post-it App
  • Napkin AI
  • Google Workspace software
  • Microsoft Windows
  • Llama (Meta)
  • Microsoft Copilot
  • Microsoft Dynamics
  • Dropbox
  • Adobe InDesign
  • Nova (Amazon)
  • Social media sites
  • Blackbaud The Raiser's Edge
  • Billing software
  • Sage 50 Accounting
  • Word processing software
  • Zapier AI
  • Data entry software
  • Kimi (Moonshot AI)
  • Salesforce.com Salesforce CRM
  • DeepSeek
  • Microsoft SharePoint
  • ChatGPT (OpenAI)
  • Spreadsheet software
  • Blackboard software
  • Google Sites
  • Electronic Data Interchange EDI systems
  • Oracle PeopleSoft Financials
  • Transcription system software
  • LexisNexis
  • Claude (Anthropic)
  • MEDITECH software
  • Otter.ai
  • Mavenlink
  • Microsoft Word
  • IBM Notes
  • Grammarly AI
  • St. Paul Travelers e-CARMA
  • IBM Check Processing Control System CPSC
  • Gemini (Google)
  • Google Drive
  • LinkedIn
  • Appointment scheduling software
  • Medical procedure coding software
  • GroupMe
  • Records management software
  • Oracle JD Edwards EnterpriseOne
  • Grok (xAI)
  • Perplexity AI
  • Alpha Software Alpha Five
  • Oracle PeopleSoft
  • Medical condition coding software
  • Web browser software
  • Facebook
  • Adobe Acrobat
  • Qwen (Alibaba)
  • Filing system software
  • FileMaker Pro
  • Google Docs
  • Microsoft Outlook
  • Laptop computers
  • Voice mail systems
  • Multi-line telephone systems
  • Typewriters
  • Dictation equipment
  • 10-key calculators
  • Computer laser printers
  • Laser facsimile machines
  • Digital duplicating machines
  • Computer terminals
  • Photocopiers
  • Switchboards
  • Postage machines
  • Letter folding machines
  • Personal computers
  • Photocopying equipment
  • Electric typewriters
  • Desktop computers
  • Scanners
  • Data input scanners

Alternative Job Titles