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Automation Risk Analysis

Will “Administrative Clerk (Admin Clerk)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #629 of 702. Estimated risk: 96.0%

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AI Exposure Risk

55%

“Administrative Clerk (Admin Clerk)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

34%

“Administrative Clerk (Admin Clerk)” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 34% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Office Clerks, General, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Avg. Annual Salary $45,470
Avg. Hourly Wage $21.86
Available Jobs (US) 2,510,550
Job Title & Hierarchy Code (SOC) Office Clerks, General #43-9061
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Office Clerks, General”

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Core Skills & Abilities

  • Train other staff members to perform work activities, such as using computer applications.

  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.

  • Complete and mail bills, contracts, policies, invoices, or checks.

  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.

  • Complete work schedules, manage calendars, and arrange appointments.

  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

  • Process and prepare documents, such as business or government forms and expense reports.

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

  • Deliver messages and run errands.

  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

  • Review files, records, and other documents to obtain information to respond to requests.

  • Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.

  • Prepare meeting agendas, attend meetings, and record and transcribe minutes.

  • Compute, record, and proofread data and other information, such as records or reports.

  • Inventory and order materials, supplies, and services.

  • Troubleshoot problems involving office equipment, such as computer hardware and software.

  • Monitor and direct the work of lower-level clerks.

  • Answer telephones, direct calls, and take messages.

  • Count, weigh, measure, or organize materials.

Technologies & Software

  • Billing software
  • Google Workspace software
  • Notion AI
  • Oracle PeopleSoft
  • Electronic Data Interchange EDI systems
  • Database software
  • Microsoft SharePoint
  • LinkedIn
  • Nova (Amazon)
  • 3M Post-it App
  • Qwen (Alibaba)
  • Grok (xAI)
  • Microsoft Project
  • Adobe Acrobat
  • Microsoft PowerPoint
  • Mistral (Mistral AI)
  • Filing system software
  • Microsoft Exchange
  • Google Docs
  • Microsoft Outlook
  • Alpha Software Alpha Five
  • Microsoft Office software
  • Transcription system software
  • FileMaker Pro
  • Grammarly AI
  • Microsoft Publisher
  • Intuit QuickBooks
  • DeepSeek
  • Microsoft Copilot
  • ChatGPT (OpenAI)
  • Google Sites
  • ADP Workforce Now
  • Web browser software
  • Yardi software
  • Adobe InDesign
  • Medical procedure coding software
  • SAP software
  • IBM Notes
  • Evernote
  • Zapier AI
  • Microsoft Dynamics
  • Facebook
  • Microsoft Windows
  • Sage 50 Accounting
  • Gemini (Google)
  • Google Drive
  • Blackbaud The Raiser's Edge
  • Salesforce.com Salesforce CRM
  • Dropbox
  • Microsoft Excel
  • Blackboard software
  • Perplexity AI
  • Oracle PeopleSoft Financials
  • Otter.ai
  • GroupMe
  • SmugMug Flickr
  • Bookkeeping software
  • Claude (Anthropic)
  • Microsoft Word
  • Oracle JD Edwards EnterpriseOne
  • Gemini for Workspace
  • Appointment scheduling software
  • Llama (Meta)
  • Henry Schein Dentrix
  • Microsoft Access
  • LexisNexis
  • Propertyware
  • Data entry software
  • MEDITECH software
  • IBM Check Processing Control System CPSC
  • Records management software
  • UiPath (RPA + AI)
  • Word processing software
  • Spreadsheet software
  • Napkin AI
  • Kimi (Moonshot AI)
  • Mavenlink
  • Medical condition coding software
  • Social media sites
  • St. Paul Travelers e-CARMA
  • Photocopying equipment
  • Postage machines
  • Switchboards
  • Multi-line telephone systems
  • Electric typewriters
  • Personal computers
  • Laptop computers
  • Photocopiers
  • Computer terminals
  • Scanners
  • Typewriters
  • Dictation equipment
  • Letter folding machines
  • Digital duplicating machines
  • Computer laser printers
  • Voice mail systems
  • Desktop computers
  • Data input scanners
  • 10-key calculators
  • Laser facsimile machines

Alternative Job Titles