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Automation Risk Analysis

Will “Administrative Clerk (Admin Clerk)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #629 of 702. Estimated risk: 96.0%

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AI Exposure Risk

55%

“Administrative Clerk (Admin Clerk)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

34%

“Administrative Clerk (Admin Clerk)” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 34% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Office Clerks, General, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Avg. Annual Salary $45,470
Avg. Hourly Wage $21.86
Available Jobs (US) 2,510,550
Job Title & Hierarchy Code (SOC) Office Clerks, General #43-9061
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Office Clerks, General”

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Core Skills & Abilities

  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

  • Deliver messages and run errands.

  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.

  • Process and prepare documents, such as business or government forms and expense reports.

  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.

  • Train other staff members to perform work activities, such as using computer applications.

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

  • Review files, records, and other documents to obtain information to respond to requests.

  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

  • Complete work schedules, manage calendars, and arrange appointments.

  • Prepare meeting agendas, attend meetings, and record and transcribe minutes.

  • Answer telephones, direct calls, and take messages.

  • Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.

  • Compute, record, and proofread data and other information, such as records or reports.

  • Monitor and direct the work of lower-level clerks.

  • Inventory and order materials, supplies, and services.

  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

  • Troubleshoot problems involving office equipment, such as computer hardware and software.

  • Complete and mail bills, contracts, policies, invoices, or checks.

  • Count, weigh, measure, or organize materials.

Technologies & Software

  • Microsoft Office software
  • Zapier AI
  • DeepSeek
  • Appointment scheduling software
  • Propertyware
  • Grok (xAI)
  • Microsoft Exchange
  • Billing software
  • LinkedIn
  • Microsoft Copilot
  • Qwen (Alibaba)
  • Microsoft Word
  • Google Drive
  • Henry Schein Dentrix
  • Yardi software
  • Microsoft SharePoint
  • Claude (Anthropic)
  • Mavenlink
  • Llama (Meta)
  • Medical condition coding software
  • LexisNexis
  • Microsoft Access
  • Data entry software
  • Social media sites
  • Blackboard software
  • Word processing software
  • St. Paul Travelers e-CARMA
  • Microsoft Excel
  • ADP Workforce Now
  • MEDITECH software
  • Intuit QuickBooks
  • Evernote
  • Adobe InDesign
  • Notion AI
  • Web browser software
  • Bookkeeping software
  • Gemini (Google)
  • Sage 50 Accounting
  • Spreadsheet software
  • Dropbox
  • ChatGPT (OpenAI)
  • 3M Post-it App
  • GroupMe
  • Google Sites
  • SAP software
  • Oracle PeopleSoft Financials
  • Microsoft Publisher
  • Oracle PeopleSoft
  • UiPath (RPA + AI)
  • Alpha Software Alpha Five
  • Microsoft Windows
  • IBM Notes
  • Nova (Amazon)
  • Database software
  • Microsoft Project
  • Mistral (Mistral AI)
  • Microsoft PowerPoint
  • Facebook
  • Blackbaud The Raiser's Edge
  • Microsoft Dynamics
  • Perplexity AI
  • Google Workspace software
  • Records management software
  • Salesforce.com Salesforce CRM
  • Filing system software
  • Oracle JD Edwards EnterpriseOne
  • Google Docs
  • Grammarly AI
  • Transcription system software
  • Gemini for Workspace
  • FileMaker Pro
  • Kimi (Moonshot AI)
  • Microsoft Outlook
  • SmugMug Flickr
  • Adobe Acrobat
  • IBM Check Processing Control System CPSC
  • Otter.ai
  • Napkin AI
  • Electronic Data Interchange EDI systems
  • Medical procedure coding software
  • Dictation equipment
  • Photocopiers
  • Computer terminals
  • Electric typewriters
  • Scanners
  • Desktop computers
  • 10-key calculators
  • Digital duplicating machines
  • Multi-line telephone systems
  • Typewriters
  • Voice mail systems
  • Personal computers
  • Laser facsimile machines
  • Letter folding machines
  • Data input scanners
  • Switchboards
  • Laptop computers
  • Postage machines
  • Photocopying equipment
  • Computer laser printers

Alternative Job Titles