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Automation Risk Analysis

Will “Office Administrative Assistant (Office Admin Assistant)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #629 of 702. Estimated risk: 96.0%

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AI Exposure Risk

55%

“Office Administrative Assistant (Office Admin Assistant)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

34%

“Office Administrative Assistant (Office Admin Assistant)” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 34% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Office Clerks, General, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Avg. Annual Salary $45,470
Avg. Hourly Wage $21.86
Available Jobs (US) 2,510,550
Job Title & Hierarchy Code (SOC) Office Clerks, General #43-9061
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Office Clerks, General”

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Core Skills & Abilities

  • Train other staff members to perform work activities, such as using computer applications.

  • Complete and mail bills, contracts, policies, invoices, or checks.

  • Review files, records, and other documents to obtain information to respond to requests.

  • Inventory and order materials, supplies, and services.

  • Compute, record, and proofread data and other information, such as records or reports.

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

  • Prepare meeting agendas, attend meetings, and record and transcribe minutes.

  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.

  • Monitor and direct the work of lower-level clerks.

  • Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.

  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.

  • Complete work schedules, manage calendars, and arrange appointments.

  • Troubleshoot problems involving office equipment, such as computer hardware and software.

  • Process and prepare documents, such as business or government forms and expense reports.

  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

  • Answer telephones, direct calls, and take messages.

  • Deliver messages and run errands.

  • Count, weigh, measure, or organize materials.

  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

Technologies & Software

  • 3M Post-it App
  • LexisNexis
  • IBM Check Processing Control System CPSC
  • Kimi (Moonshot AI)
  • Salesforce.com Salesforce CRM
  • Web browser software
  • UiPath (RPA + AI)
  • Henry Schein Dentrix
  • Social media sites
  • Llama (Meta)
  • ADP Workforce Now
  • Adobe Acrobat
  • Data entry software
  • GroupMe
  • Filing system software
  • Yardi software
  • Microsoft Project
  • Adobe InDesign
  • Medical condition coding software
  • Microsoft Dynamics
  • Otter.ai
  • Facebook
  • Microsoft Publisher
  • Microsoft Access
  • Database software
  • Microsoft Copilot
  • Google Workspace software
  • Microsoft Windows
  • Google Drive
  • Alpha Software Alpha Five
  • Zapier AI
  • Microsoft Office software
  • Microsoft PowerPoint
  • Gemini (Google)
  • Microsoft Exchange
  • St. Paul Travelers e-CARMA
  • ChatGPT (OpenAI)
  • Microsoft Outlook
  • Billing software
  • Microsoft Excel
  • Oracle PeopleSoft
  • Google Docs
  • Bookkeeping software
  • IBM Notes
  • Notion AI
  • Dropbox
  • Mistral (Mistral AI)
  • Spreadsheet software
  • Propertyware
  • Gemini for Workspace
  • DeepSeek
  • Google Sites
  • Evernote
  • Nova (Amazon)
  • Oracle JD Edwards EnterpriseOne
  • SmugMug Flickr
  • Napkin AI
  • Grammarly AI
  • Electronic Data Interchange EDI systems
  • FileMaker Pro
  • Grok (xAI)
  • Word processing software
  • Oracle PeopleSoft Financials
  • Transcription system software
  • Perplexity AI
  • Medical procedure coding software
  • Microsoft Word
  • Blackboard software
  • Records management software
  • SAP software
  • MEDITECH software
  • Microsoft SharePoint
  • Sage 50 Accounting
  • Blackbaud The Raiser's Edge
  • Appointment scheduling software
  • Intuit QuickBooks
  • Claude (Anthropic)
  • LinkedIn
  • Qwen (Alibaba)
  • Mavenlink
  • Letter folding machines
  • Dictation equipment
  • Multi-line telephone systems
  • Computer terminals
  • Typewriters
  • Digital duplicating machines
  • Postage machines
  • Scanners
  • Voice mail systems
  • Photocopying equipment
  • Desktop computers
  • Electric typewriters
  • Data input scanners
  • Laptop computers
  • 10-key calculators
  • Photocopiers
  • Personal computers
  • Switchboards
  • Computer laser printers
  • Laser facsimile machines

Alternative Job Titles