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Automation Risk Analysis

Will “Field Clerk” be Automated?

Historical Context: Oxford Study (2013)

Ranked #629 of 702. Estimated risk: 96.0%

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AI Exposure Risk

55%

“Field Clerk” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

34%

“Field Clerk” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 34% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Office Clerks, General, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Avg. Annual Salary $45,470
Avg. Hourly Wage $21.86
Available Jobs (US) 2,510,550
Job Title & Hierarchy Code (SOC) Office Clerks, General #43-9061
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Office Clerks, General”

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Core Skills & Abilities

  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.

  • Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.

  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

  • Monitor and direct the work of lower-level clerks.

  • Train other staff members to perform work activities, such as using computer applications.

  • Complete and mail bills, contracts, policies, invoices, or checks.

  • Process and prepare documents, such as business or government forms and expense reports.

  • Review files, records, and other documents to obtain information to respond to requests.

  • Deliver messages and run errands.

  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

  • Prepare meeting agendas, attend meetings, and record and transcribe minutes.

  • Compute, record, and proofread data and other information, such as records or reports.

  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

  • Troubleshoot problems involving office equipment, such as computer hardware and software.

  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.

  • Count, weigh, measure, or organize materials.

  • Answer telephones, direct calls, and take messages.

  • Complete work schedules, manage calendars, and arrange appointments.

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

  • Inventory and order materials, supplies, and services.

Technologies & Software

  • ADP Workforce Now
  • ChatGPT (OpenAI)
  • Microsoft Project
  • Records management software
  • Electronic Data Interchange EDI systems
  • Transcription system software
  • Database software
  • Word processing software
  • Salesforce.com Salesforce CRM
  • DeepSeek
  • FileMaker Pro
  • Microsoft Windows
  • 3M Post-it App
  • Microsoft SharePoint
  • Microsoft PowerPoint
  • Spreadsheet software
  • St. Paul Travelers e-CARMA
  • Google Workspace software
  • Mavenlink
  • Medical procedure coding software
  • Gemini (Google)
  • SAP software
  • Microsoft Outlook
  • Microsoft Publisher
  • Microsoft Exchange
  • Otter.ai
  • Alpha Software Alpha Five
  • Grammarly AI
  • Web browser software
  • Napkin AI
  • Intuit QuickBooks
  • SmugMug Flickr
  • Microsoft Access
  • Filing system software
  • Dropbox
  • Perplexity AI
  • IBM Check Processing Control System CPSC
  • Social media sites
  • Microsoft Excel
  • Billing software
  • Oracle JD Edwards EnterpriseOne
  • Nova (Amazon)
  • Data entry software
  • IBM Notes
  • Oracle PeopleSoft Financials
  • Propertyware
  • Appointment scheduling software
  • Blackbaud The Raiser's Edge
  • Henry Schein Dentrix
  • Microsoft Dynamics
  • MEDITECH software
  • Sage 50 Accounting
  • Medical condition coding software
  • Google Sites
  • UiPath (RPA + AI)
  • Kimi (Moonshot AI)
  • Gemini for Workspace
  • Microsoft Office software
  • Evernote
  • Microsoft Word
  • Claude (Anthropic)
  • Google Drive
  • Notion AI
  • Bookkeeping software
  • Google Docs
  • Adobe InDesign
  • LinkedIn
  • Qwen (Alibaba)
  • Zapier AI
  • Blackboard software
  • Grok (xAI)
  • Oracle PeopleSoft
  • Facebook
  • GroupMe
  • Mistral (Mistral AI)
  • Llama (Meta)
  • Yardi software
  • LexisNexis
  • Microsoft Copilot
  • Adobe Acrobat
  • Photocopying equipment
  • 10-key calculators
  • Electric typewriters
  • Data input scanners
  • Laptop computers
  • Computer laser printers
  • Voice mail systems
  • Digital duplicating machines
  • Switchboards
  • Laser facsimile machines
  • Multi-line telephone systems
  • Desktop computers
  • Personal computers
  • Postage machines
  • Scanners
  • Photocopiers
  • Computer terminals
  • Typewriters
  • Letter folding machines
  • Dictation equipment

Alternative Job Titles