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Automation Risk Analysis

Will “Process Server” be Automated?

Historical Context: Oxford Study (2013)

Ranked #629 of 702. Estimated risk: 96.0%

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AI Exposure Risk

55%

“Process Server” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

34%

“Process Server” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 34% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Office Clerks, General, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Avg. Annual Salary $45,470
Avg. Hourly Wage $21.86
Available Jobs (US) 2,510,550
Job Title & Hierarchy Code (SOC) Office Clerks, General #43-9061
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Office Clerks, General”

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Core Skills & Abilities

  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

  • Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.

  • Inventory and order materials, supplies, and services.

  • Process and prepare documents, such as business or government forms and expense reports.

  • Complete work schedules, manage calendars, and arrange appointments.

  • Compute, record, and proofread data and other information, such as records or reports.

  • Review files, records, and other documents to obtain information to respond to requests.

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

  • Troubleshoot problems involving office equipment, such as computer hardware and software.

  • Prepare meeting agendas, attend meetings, and record and transcribe minutes.

  • Complete and mail bills, contracts, policies, invoices, or checks.

  • Monitor and direct the work of lower-level clerks.

  • Count, weigh, measure, or organize materials.

  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

  • Deliver messages and run errands.

  • Train other staff members to perform work activities, such as using computer applications.

  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.

  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.

  • Answer telephones, direct calls, and take messages.

Technologies & Software

  • Bookkeeping software
  • Claude (Anthropic)
  • Grok (xAI)
  • Social media sites
  • Microsoft Word
  • IBM Notes
  • Qwen (Alibaba)
  • Google Workspace software
  • Oracle JD Edwards EnterpriseOne
  • Nova (Amazon)
  • Microsoft Office software
  • Oracle PeopleSoft Financials
  • UiPath (RPA + AI)
  • Database software
  • Facebook
  • GroupMe
  • IBM Check Processing Control System CPSC
  • Records management software
  • Gemini for Workspace
  • Adobe Acrobat
  • Perplexity AI
  • Llama (Meta)
  • St. Paul Travelers e-CARMA
  • Salesforce.com Salesforce CRM
  • Grammarly AI
  • SmugMug Flickr
  • Propertyware
  • 3M Post-it App
  • Microsoft Excel
  • Google Sites
  • Mavenlink
  • Microsoft Project
  • Microsoft Dynamics
  • Alpha Software Alpha Five
  • Appointment scheduling software
  • Filing system software
  • Microsoft SharePoint
  • Henry Schein Dentrix
  • Transcription system software
  • Web browser software
  • Data entry software
  • Microsoft Publisher
  • Adobe InDesign
  • Notion AI
  • DeepSeek
  • Microsoft PowerPoint
  • Medical procedure coding software
  • Medical condition coding software
  • Kimi (Moonshot AI)
  • ChatGPT (OpenAI)
  • ADP Workforce Now
  • Dropbox
  • Blackbaud The Raiser's Edge
  • LinkedIn
  • Yardi software
  • Spreadsheet software
  • Google Docs
  • Google Drive
  • Mistral (Mistral AI)
  • Evernote
  • Electronic Data Interchange EDI systems
  • Microsoft Outlook
  • SAP software
  • Sage 50 Accounting
  • Billing software
  • Gemini (Google)
  • Napkin AI
  • Microsoft Access
  • MEDITECH software
  • Word processing software
  • Oracle PeopleSoft
  • LexisNexis
  • Intuit QuickBooks
  • Microsoft Windows
  • Microsoft Exchange
  • Otter.ai
  • Zapier AI
  • FileMaker Pro
  • Blackboard software
  • Microsoft Copilot
  • Letter folding machines
  • Switchboards
  • Desktop computers
  • Voice mail systems
  • Typewriters
  • Digital duplicating machines
  • Computer laser printers
  • 10-key calculators
  • Dictation equipment
  • Computer terminals
  • Laser facsimile machines
  • Photocopiers
  • Photocopying equipment
  • Postage machines
  • Personal computers
  • Scanners
  • Multi-line telephone systems
  • Electric typewriters
  • Data input scanners
  • Laptop computers

Alternative Job Titles