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Automation Risk Analysis

Will “Health Information Technology Specialist” be Automated?

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AI Exposure Risk

60%

“Health Information Technology Specialist” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 60% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

46%

“Health Information Technology Specialist” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 46% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Computer User Support Specialists, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Avg. Annual Salary $64,990
Avg. Hourly Wage $31.25
Available Jobs (US) 697,210
Job Title & Hierarchy Code (SOC) Computer User Support Specialists #15-1232
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Computer User Support Specialists”

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Core Skills & Abilities

  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

  • Modify and customize commercial programs for internal needs.

  • Confer with staff, users, and management to establish requirements for new systems or modifications.

  • Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.

  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

  • Enter commands and observe system functioning to verify correct operations and detect errors.

  • Inspect equipment and read order sheets to prepare for delivery to users.

  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

  • Oversee the daily performance of computer systems.

  • Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.

  • Refer major hardware or software problems or defective products to vendors or technicians for service.

  • Develop training materials and procedures, or train users in the proper use of hardware or software.

  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.

  • Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.

  • Prepare evaluations of software or hardware, and recommend improvements or upgrades.

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  • Configuration management software
  • Operating system software
  • Stac Software ReachOut
  • Oracle JavaServer Pages JSP
  • Calendar and scheduling software
  • Desktop partitioning software
  • JavaScript
  • Elasticsearch
  • Blackboard software
  • Database software
  • Common business oriented language COBOL
  • Ansible software
  • Apache Groovy
  • Symantec Norton Utilities
  • JUnit
  • Microsoft Publisher
  • jQuery
  • Qwen (Alibaba)
  • Microsoft Windows Server
  • v0 by Vercel
  • Microsoft Excel
  • UNIX
  • Apache Cassandra
  • Seesaw
  • LexisNexis
  • Call center software
  • 3M Post-it App
  • Internet browser software
  • SAP software
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  • JavaScript Object Notation JSON
  • Automated installation software
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  • Gemini Code Assist
  • Spring Framework
  • Perplexity AI
  • MicroStrategy
  • Atlassian Bamboo
  • Microsoft Access
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  • IBM Domino
  • KornShell
  • IBM WebSphere
  • Autodesk Revit
  • Apache HTTP Server
  • PHP
  • UNIX Shell
  • Claude (Anthropic)
  • Citrix cloud computing software
  • Apache Kafka
  • NetSuite ERP
  • Microsoft Visual Studio
  • Drupal
  • Shell script
  • SolarWinds
  • iPro
  • Microsoft Dynamics GP
  • Oracle JD Edwards EnterpriseOne
  • Microsoft .NET Framework
  • Puppet
  • Ext JS
  • Dartware InterMapper
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  • Atlassian JIRA
  • Adobe Photoshop
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  • Chef
  • Adobe Creative Cloud software
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  • Git
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  • Job control language JCL
  • Event log monitor software
  • Apache Hive
  • Enterprise resource planning ERP software
  • Google Sites
  • Microsoft Active Server Pages ASP
  • Qlik Tech QlikView
  • Lucid IQ CMP
  • Media storage management software
  • IBM Notes
  • Element management software
  • Password management software
  • Dropbox
  • Apache Solr
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  • Integrated development environment IDE software
  • ParentSquare
  • LogMeIn GoToMeeting
  • Microsoft SQL Server Integration Services SSIS
  • Docker
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  • Poll Everywhere
  • Microsoft Teams
  • Mistral (Mistral AI)
  • Node.js
  • Salesforce software
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  • Patch management software
  • Dassault Systemes CATIA
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  • Nagios
  • SAP Crystal Reports
  • Python
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  • Django
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  • Oracle PeopleSoft
  • C++
  • Autodesk AutoCAD
  • Dynamic hypertext markup language DHTML
  • Teradata Database
  • Zoom
  • Oracle Primavera Enterprise Project Portfolio Management
  • Migration software
  • Active directory software
  • Yardi software
  • GitHub Copilot
  • Red Hat WildFly
  • Virtual private networking VPN software
  • Microsoft Visio
  • Disaster recovery software
  • Amazon Web Services AWS software
  • Microsoft Office software
  • Customer information control system CICS
  • Network directory services software
  • IBM InfoSphere DataStage
  • Microsoft PowerShell
  • Dassault Systemes SolidWorks
  • Transact-SQL
  • DeepSeek
  • Personal computer diagnostic software
  • Veritas NetBackup
  • Adobe Distiller
  • Spring Boot
  • Bentley MicroStation
  • ESRI ArcGIS software
  • Ubuntu
  • Microsoft Outlook
  • IBM Power Systems software
  • Oracle Fusion Middleware
  • Information systems integration software
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  • Voice over internet protocol VoIP system software
  • Apple Final Cut Pro
  • Microsoft Visual Basic
  • Advanced business application programming ABAP
  • MySQL
  • C#
  • Geographic information system GIS software
  • Sage 50 Accounting
  • Microsoft Azure software
  • Apache Struts
  • Google Docs
  • Oracle PL/SQL
  • Objective C
  • Apache Maven
  • Microsoft Project
  • Microsoft Visual Basic for Applications VBA
  • FileMaker Pro
  • NoSQL
  • Apache Ant
  • ServiceNow
  • Adobe Dreamweaver
  • Atlassian Confluence
  • Microsoft ASP.NET Core MVC
  • Lovable.dev
  • Oracle Java
  • Apache Pig
  • Tabnine
  • Quest Erwin Data Modeler
  • Microsoft Volume Shadow Copy Service
  • Ruby on Rails
  • Apple macOS
  • Salesforce Visualforce
  • Apple iOS
  • Oracle Taleo
  • Unified modeling language UML
  • Extensible hypertext markup language XHTML
  • Oracle Database
  • Marketo Marketing Automation
  • PostgreSQL
  • SAP Business Objects
  • Firewall software
  • Skype
  • Grok (xAI)
  • Nova (Amazon)
  • GitHub
  • Microsoft Visual Basic Scripting Edition VBScript
  • Microsoft Exchange
  • Symantec pcAnywhere
  • Cisco Webex
  • MongoDB
  • Tableau
  • Oracle Fusion Applications
  • SAS
  • Help desk software
  • Google Drive
  • Encryption software
  • MEDITECH software
  • Bolt.new
  • Bash
  • Schoology
  • Adobe InDesign
  • Microsoft Active Directory
  • Oracle Business Intelligence Enterprise Edition
  • Structured query language SQL
  • Symantec LiveState
  • National Instruments LabVIEW
  • Devin (Cognition AI)
  • Microsoft Windows Pre-installation Environment
  • Mac HelpMate
  • The MathWorks MATLAB
  • Mistral AI (chat/models)
  • Google Android
  • Google Angular
  • SmugMug Flickr
  • IBM Cognos Impromptu
  • Red Hat Enterprise Linux
  • VMware
  • Blink
  • Apache Hadoop
  • Hewlett Packard HP-UX
  • Data entry software
  • Microsoft PowerPoint
  • Microsoft SharePoint
  • AJAX
  • McAfee
  • Fund accounting software
  • Hibernate ORM
  • Microsoft SQL Server
  • StataCorp Stata
  • Google Classroom
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  • C
  • Adobe ActionScript
  • Enterprise JavaBeans
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  • ChatGPT (OpenAI)
  • Amazon CodeWhisperer
  • Oracle Hyperion
  • Oracle E-Business Suite Financials
  • Microsoft ASP.NET
  • Remote install server software
  • Google Meet
  • Slack
  • Cascading style sheets CSS
  • Swift
  • License management software
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  • Remote control software
  • Microsoft Word
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  • Punchdown tools
  • Network analyzers
  • Redundant array of independent disks RAID systems
  • Wire crimpers
  • Computer tool kits
  • Screwdrivers
  • Power meters
  • Multi-line telephone systems
  • Digital tapes

Alternative Job Titles