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Automation Risk Analysis

Will “Health Information Technology Specialist” be Automated?

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AI Exposure Risk

60%

“Health Information Technology Specialist” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 60% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

46%

“Health Information Technology Specialist” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 46% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Computer User Support Specialists, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Avg. Annual Salary $64,990
Avg. Hourly Wage $31.25
Available Jobs (US) 697,210
Job Title & Hierarchy Code (SOC) Computer User Support Specialists #15-1232
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Computer User Support Specialists”

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Core Skills & Abilities

  • Oversee the daily performance of computer systems.

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.

  • Refer major hardware or software problems or defective products to vendors or technicians for service.

  • Inspect equipment and read order sheets to prepare for delivery to users.

  • Modify and customize commercial programs for internal needs.

  • Enter commands and observe system functioning to verify correct operations and detect errors.

  • Confer with staff, users, and management to establish requirements for new systems or modifications.

  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.

  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

  • Prepare evaluations of software or hardware, and recommend improvements or upgrades.

  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

  • Develop training materials and procedures, or train users in the proper use of hardware or software.

  • Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.

  • Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.

Technologies & Software

  • Remote control software
  • jQuery
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  • Extensible markup language XML
  • Microsoft Excel
  • Adobe Dreamweaver
  • Nearpod
  • Microsoft ASP.NET Core MVC
  • Puppet
  • Poll Everywhere
  • Google Classroom
  • Information systems integration software
  • C++
  • Spring Framework
  • Cascading style sheets CSS
  • Remote install server software
  • Microsoft Access
  • Oracle Hyperion
  • Qlik Tech QlikView
  • Microsoft ActiveX
  • Ubuntu
  • Apache Cassandra
  • National Instruments LabVIEW
  • IBM Power Systems software
  • Adobe ActionScript
  • Google Android
  • Cisco Webex
  • Apple iOS
  • Chef
  • Microsoft Office software
  • Delphi Technology
  • Microsoft Dynamics GP
  • JavaScript Object Notation JSON
  • Wireshark
  • LAMP Stack
  • NortonLifeLock cybersecurity software
  • Amazon CodeWhisperer
  • Configuration management software
  • Virtual private networking VPN software
  • Microsoft Azure software
  • LogMeIn GoToMeeting
  • Veritas NetBackup
  • Skype
  • Apache Subversion SVN
  • Firewall software
  • Dassault Systemes SolidWorks
  • Tableau
  • Apple macOS
  • VMware
  • Citrix cloud computing software
  • Perforce Helix software
  • Mistral (Mistral AI)
  • Microsoft Dynamics
  • Apache HTTP Server
  • Amazon Redshift
  • Claude (Anthropic)
  • C#
  • Zoom
  • Help desk software
  • Advanced business application programming ABAP
  • Cisco IOS
  • Oracle E-Business Suite Financials
  • Google Antigravity
  • FileMaker Pro
  • Media storage management software
  • Microsoft Active Server Pages ASP
  • YouTube
  • Internet browser software
  • Splunk Enterprise
  • Slack
  • Oracle Taleo
  • Element management software
  • Mistral AI (chat/models)
  • The MathWorks MATLAB
  • Deployment software
  • IBM Notes
  • Apache Struts
  • Oracle Java
  • Transact-SQL
  • Operating system monitoring software
  • Devin (Cognition AI)
  • Seesaw
  • Oracle Primavera Enterprise Project Portfolio Management
  • Bash
  • ChatGPT (OpenAI)
  • Unified modeling language UML
  • Nova (Amazon)
  • Microsoft Publisher
  • Linux
  • Customer information control system CICS
  • Django
  • Codeium
  • Oracle Business Intelligence Enterprise Edition
  • Voice over internet protocol VoIP system software
  • GitHub Copilot
  • Event log monitor software
  • Grok (xAI)
  • Microsoft PowerPoint
  • Microsoft OneNote
  • Oracle PL/SQL
  • Oracle Solaris
  • Active directory software
  • Microsoft Visio
  • Microsoft Project
  • Google Meet
  • SAP Crystal Reports
  • SAP Business Objects
  • Autodesk AutoCAD
  • Red Hat WildFly
  • Python
  • IBM WebSphere
  • Dassault Systemes CATIA
  • DeepSeek
  • Oracle Database
  • Disaster recovery software
  • Microsoft SQL Server Integration Services SSIS
  • Apache Hive
  • SolarWinds
  • Adobe Distiller
  • SAP software
  • Dropbox
  • Gemini Code Assist
  • Quest Erwin Data Modeler
  • Google Docs
  • Schoology
  • Microsoft SQL Server Reporting Services SSRS
  • Oracle WebLogic Server
  • Lucid IQ CMP
  • Apache Hadoop
  • JavaScript
  • Autodesk Revit
  • LogMeIn GoToWebinar
  • SAS
  • Job control language JCL
  • Data entry software
  • McAfee
  • MongoDB
  • Bolt.new
  • Encryption software
  • PHP
  • Perplexity AI
  • License management software
  • Microsoft Outlook
  • Yardi software
  • Patch management software
  • Teradata Database
  • Adobe Creative Cloud software
  • Epic Systems
  • Atlassian JIRA
  • AJAX
  • Human resource management software HRMS
  • Gemini (Google)
  • Ext JS
  • Mac HelpMate
  • Lovable.dev
  • Salesforce Visualforce
  • Virus scanning software
  • Calendar and scheduling software
  • Microsoft PowerShell
  • Integrated development environment IDE software
  • Drupal
  • Automated installation software
  • GitHub
  • Operating system software
  • StataCorp Stata
  • Microsoft SharePoint
  • Apache Kafka
  • Eclipse IDE
  • Bentley MicroStation
  • IBM Cognos Impromptu
  • Shell script
  • Microsoft Visual Basic Scripting Edition VBScript
  • Llama (Meta)
  • Microsoft Exchange
  • Symantec pcAnywhere
  • Spring Boot
  • Facebook
  • Oracle JD Edwards EnterpriseOne
  • Microsoft SQL Server
  • Microsoft Visual Studio
  • Microsoft Teams
  • PostgreSQL
  • Fund accounting software
  • Microsoft Active Directory
  • Geographic information system GIS software
  • IBM InfoSphere DataStage
  • iPro
  • Migration software
  • Oracle Fusion Middleware
  • Desktop partitioning software
  • Password management software
  • Microsoft Visual Basic
  • Microsoft ASP.NET
  • C
  • Git
  • MEDITECH software
  • ParentSquare
  • NetSuite ERP
  • Google Drive
  • Apache Ant
  • KornShell
  • Apple Final Cut Pro
  • Structured query language SQL
  • Stac Software ReachOut
  • Hewlett Packard LoadRunner
  • Hewlett Packard HP-UX
  • Google Angular
  • Supervisory control and data acquisition SCADA software
  • Ruby on Rails
  • Tabnine
  • Microsoft Windows Pre-installation Environment
  • Microsoft Word
  • Microsoft Volume Shadow Copy Service
  • Apache Tomcat
  • v0 by Vercel
  • Moodle
  • Salesforce software
  • Microsoft Windows
  • Enterprise resource planning ERP software
  • Relational database management software
  • Sage 50 Accounting
  • ServiceNow
  • Microsoft Windows Server
  • Hypertext markup language HTML
  • Adobe Acrobat
  • LexisNexis
  • Hibernate ORM
  • Marketo Marketing Automation
  • Adobe InDesign
  • Qwen (Alibaba)
  • Docker
  • Personal computer diagnostic software
  • Blackboard software
  • Objective C
  • Atlassian Bamboo
  • Blink
  • Common business oriented language COBOL
  • CrossTec NetOp Remote Control
  • JUnit
  • Apache Solr
  • SmugMug Flickr
  • IBM Domino
  • Swift
  • Database software
  • Call center software
  • Oracle PeopleSoft
  • Defect tracking software
  • NoSQL
  • Enterprise JavaBeans
  • Network directory services software
  • ESRI ArcGIS software
  • Apache Groovy
  • Ansible software
  • Elasticsearch
  • Apache Maven
  • Adobe Photoshop
  • Software asset management SAM software
  • Oracle JavaServer Pages JSP
  • Symantec LiveState
  • Trimble SketchUp Pro
  • Tax software
  • Kimi (Moonshot AI)
  • Extensible hypertext markup language XHTML
  • Adobe Illustrator
  • Apache Pig
  • Oracle Fusion Applications
  • Oracle JDBC
  • Domain name system DNS
  • MicroStrategy
  • 3M Post-it App
  • UNIX
  • Microsoft .NET Framework
  • Google Sites
  • Dartware InterMapper
  • Microsoft Visual Basic for Applications VBA
  • Perl
  • Amazon Web Services AWS software
  • Red Hat Enterprise Linux
  • UNIX Shell
  • Dynamic hypertext markup language DHTML
  • Cursor AI
  • Node.js
  • Nagios
  • Symantec Norton Utilities
  • MySQL
  • Ruby
  • Flipgrid
  • Computer tool kits
  • Wire crimpers
  • Punchdown tools
  • Desktop computers
  • MS-DOS-bootable disks
  • Redundant array of independent disks RAID systems
  • Network analyzers
  • Reflectometers
  • Multi-line telephone systems
  • Notebook computers
  • Digital tapes
  • Power meters
  • Mainframe computers
  • Screwdrivers

Alternative Job Titles