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Automation Risk Analysis

Will “Health Information Technology Specialist” be Automated?

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AI Exposure Risk

60%

“Health Information Technology Specialist” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 60% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

46%

“Health Information Technology Specialist” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 46% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Computer User Support Specialists, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Avg. Annual Salary $64,990
Avg. Hourly Wage $31.25
Available Jobs (US) 697,210
Job Title & Hierarchy Code (SOC) Computer User Support Specialists #15-1232
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Computer User Support Specialists”

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Core Skills & Abilities

  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

  • Modify and customize commercial programs for internal needs.

  • Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.

  • Oversee the daily performance of computer systems.

  • Inspect equipment and read order sheets to prepare for delivery to users.

  • Refer major hardware or software problems or defective products to vendors or technicians for service.

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.

  • Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.

  • Enter commands and observe system functioning to verify correct operations and detect errors.

  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Confer with staff, users, and management to establish requirements for new systems or modifications.

  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

  • Prepare evaluations of software or hardware, and recommend improvements or upgrades.

  • Develop training materials and procedures, or train users in the proper use of hardware or software.

  • Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.

Technologies & Software

  • Ext JS
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  • GitHub Copilot
  • Internet browser software
  • Microsoft Windows Server
  • Apache HTTP Server
  • Media storage management software
  • Microsoft Dynamics GP
  • Qlik Tech QlikView
  • Microsoft Dynamics
  • Element management software
  • Microsoft OneNote
  • Microsoft Active Directory
  • Elasticsearch
  • Bash
  • Splunk Enterprise
  • Dropbox
  • Information systems integration software
  • Apache Tomcat
  • Facebook
  • Virtual private networking VPN software
  • Schoology
  • Google Drive
  • IBM InfoSphere DataStage
  • Apache Pig
  • UNIX
  • Ruby
  • Oracle Java
  • ServiceNow
  • Mistral AI (chat/models)
  • Tabnine
  • Poll Everywhere
  • iPro
  • Microsoft Volume Shadow Copy Service
  • Oracle Hyperion
  • Salesforce Visualforce
  • Gemini Code Assist
  • Apache Hadoop
  • Tax software
  • Amazon Redshift
  • Oracle JD Edwards EnterpriseOne
  • License management software
  • Hypertext markup language HTML
  • Spring Framework
  • UNIX Shell
  • Oracle Fusion Middleware
  • C#
  • Microsoft SQL Server Integration Services SSIS
  • Cisco Webex
  • MEDITECH software
  • Apache Cassandra
  • Symantec Norton Utilities
  • Remote install server software
  • IBM WebSphere
  • Devin (Cognition AI)
  • Qwen (Alibaba)
  • KornShell
  • Microsoft Office software
  • Ansible software
  • Apache Groovy
  • Autodesk AutoCAD
  • IBM Power Systems software
  • Spring Boot
  • Transact-SQL
  • Bolt.new
  • IBM Notes
  • Google Meet
  • Oracle Database
  • MicroStrategy
  • Linux
  • Event log monitor software
  • Google Android
  • Microsoft .NET Framework
  • Software asset management SAM software
  • Llama (Meta)
  • Microsoft Publisher
  • Human resource management software HRMS
  • YouTube
  • Integrated development environment IDE software
  • Remote control software
  • Slack
  • Operating system software
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  • Desktop partitioning software
  • Virus scanning software
  • LogMeIn GoToWebinar
  • StataCorp Stata
  • Voice over internet protocol VoIP system software
  • Microsoft PowerPoint
  • Salesforce software
  • Swift
  • Nagios
  • Microsoft Teams
  • Drupal
  • Network directory services software
  • Migration software
  • Microsoft SQL Server Reporting Services SSRS
  • Python
  • Microsoft Exchange
  • SmugMug Flickr
  • Trimble SketchUp Pro
  • Oracle PL/SQL
  • JavaScript Object Notation JSON
  • Gemini (Google)
  • Adobe InDesign
  • NortonLifeLock cybersecurity software
  • LAMP Stack
  • Node.js
  • Oracle Fusion Applications
  • Firewall software
  • Dassault Systemes CATIA
  • Microsoft Azure software
  • Adobe Dreamweaver
  • Password management software
  • Apache Struts
  • Epic Systems
  • Geographic information system GIS software
  • Mac HelpMate
  • Personal computer diagnostic software
  • Autodesk Revit
  • Ruby on Rails
  • Citrix cloud computing software
  • Adobe Distiller
  • PostgreSQL
  • Cisco IOS
  • Yardi software
  • Domain name system DNS
  • Google Sites
  • Call center software
  • Encryption software
  • Dartware InterMapper
  • Enterprise JavaBeans
  • Nearpod
  • Calendar and scheduling software
  • Cursor AI
  • Active directory software
  • Microsoft Access
  • Codeium
  • Red Hat Enterprise Linux
  • Perl
  • Puppet
  • Apache Ant
  • Veritas NetBackup
  • Apple Final Cut Pro
  • Amazon CodeWhisperer
  • SAP Business Objects
  • Customer information control system CICS
  • Microsoft Project
  • Docker
  • Sage 50 Accounting
  • Google Docs
  • Perforce Helix software
  • Apple macOS
  • Help desk software
  • National Instruments LabVIEW
  • Apple iOS
  • Chef
  • C
  • MongoDB
  • Atlassian Bamboo
  • McAfee
  • Claude (Anthropic)
  • VMware
  • MySQL
  • Advanced business application programming ABAP
  • Skype
  • Oracle WebLogic Server
  • Apache Maven
  • SolarWinds
  • Disaster recovery software
  • ParentSquare
  • Hewlett Packard HP-UX
  • Unified modeling language UML
  • Apache Kafka
  • JavaScript
  • Microsoft Visual Basic
  • Extensible markup language XML
  • LexisNexis
  • Wireshark
  • The MathWorks MATLAB
  • Google Classroom
  • Oracle Business Intelligence Enterprise Edition
  • NetSuite ERP
  • Symantec LiveState
  • Red Hat WildFly
  • Deployment software
  • Lovable.dev
  • Adobe Photoshop
  • Symantec pcAnywhere
  • Perplexity AI
  • Data entry software
  • Eclipse IDE
  • Atlassian Confluence
  • Adobe Illustrator
  • Structured query language SQL
  • Automated installation software
  • Microsoft Excel
  • Moodle
  • Objective C
  • Apache Solr
  • SAS
  • Patch management software
  • Microsoft Visual Studio
  • Flipgrid
  • Bentley MicroStation
  • Apache Subversion SVN
  • Dassault Systemes SolidWorks
  • Quest Erwin Data Modeler
  • Marketo Marketing Automation
  • Blackboard software
  • Extensible hypertext markup language XHTML
  • CrossTec NetOp Remote Control
  • Adobe ActionScript
  • Google Angular
  • Cascading style sheets CSS
  • Microsoft Visual Basic for Applications VBA
  • Mistral (Mistral AI)
  • jQuery
  • Microsoft SharePoint
  • Microsoft PowerShell
  • Microsoft Visual Basic Scripting Edition VBScript
  • ChatGPT (OpenAI)
  • Stac Software ReachOut
  • Microsoft Outlook
  • GitHub
  • Hibernate ORM
  • SAP software
  • Oracle Primavera Enterprise Project Portfolio Management
  • Enterprise resource planning ERP software
  • LogMeIn GoToMeeting
  • Common business oriented language COBOL
  • Delphi Technology
  • Git
  • Tableau
  • Microsoft ASP.NET Core MVC
  • Hewlett Packard LoadRunner
  • Ubuntu
  • AJAX
  • Microsoft Visio
  • Microsoft Active Server Pages ASP
  • Oracle JDBC
  • PHP
  • Microsoft SQL Server
  • Zoom
  • NoSQL
  • Defect tracking software
  • SAP Crystal Reports
  • Job control language JCL
  • Supervisory control and data acquisition SCADA software
  • Oracle JavaServer Pages JSP
  • Amazon Web Services AWS software
  • IBM Cognos Impromptu
  • 3M Post-it App
  • Apache Hive
  • Teradata Database
  • Atlassian JIRA
  • Oracle Solaris
  • IBM Domino
  • Microsoft Windows
  • v0 by Vercel
  • Grok (xAI)
  • FileMaker Pro
  • Kimi (Moonshot AI)
  • Oracle Taleo
  • Shell script
  • Oracle E-Business Suite Financials
  • JUnit
  • Django
  • Dynamic hypertext markup language DHTML
  • Operating system monitoring software
  • Seesaw
  • ESRI ArcGIS software
  • Microsoft ASP.NET
  • Google Antigravity
  • Configuration management software
  • Blink
  • Database software
  • C++
  • Fund accounting software
  • DeepSeek
  • Microsoft Word
  • Adobe Creative Cloud software
  • Microsoft ActiveX
  • Microsoft Windows Pre-installation Environment
  • Relational database management software
  • Punchdown tools
  • Power meters
  • Multi-line telephone systems
  • Network analyzers
  • MS-DOS-bootable disks
  • Redundant array of independent disks RAID systems
  • Reflectometers
  • Notebook computers
  • Screwdrivers
  • Computer tool kits
  • Digital tapes
  • Wire crimpers
  • Desktop computers
  • Mainframe computers

Alternative Job Titles