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Automation Risk Analysis

Will “Operating Systems Specialist (OS Specialist)” be Automated?

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AI Exposure Risk

60%

“Operating Systems Specialist (OS Specialist)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 60% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

46%

“Operating Systems Specialist (OS Specialist)” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 46% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Computer User Support Specialists, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Avg. Annual Salary $64,990
Avg. Hourly Wage $31.25
Available Jobs (US) 697,210
Job Title & Hierarchy Code (SOC) Computer User Support Specialists #15-1232
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Computer User Support Specialists”

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Core Skills & Abilities

  • Oversee the daily performance of computer systems.

  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

  • Modify and customize commercial programs for internal needs.

  • Inspect equipment and read order sheets to prepare for delivery to users.

  • Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.

  • Prepare evaluations of software or hardware, and recommend improvements or upgrades.

  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

  • Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.

  • Enter commands and observe system functioning to verify correct operations and detect errors.

  • Refer major hardware or software problems or defective products to vendors or technicians for service.

  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.

  • Confer with staff, users, and management to establish requirements for new systems or modifications.

  • Develop training materials and procedures, or train users in the proper use of hardware or software.

Technologies & Software

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  • Adobe Creative Cloud software
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  • Atlassian Bamboo
  • Adobe Illustrator
  • Virus scanning software
  • Microsoft PowerPoint
  • Operating system monitoring software
  • Job control language JCL
  • LogMeIn GoToWebinar
  • Database software
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  • Microsoft Visual Studio
  • Oracle Primavera Enterprise Project Portfolio Management
  • Ruby
  • Dassault Systemes SolidWorks
  • PostgreSQL
  • Microsoft SQL Server
  • Oracle PeopleSoft
  • Disaster recovery software
  • Autodesk Revit
  • Microsoft Publisher
  • LexisNexis
  • Oracle JavaServer Pages JSP
  • Claude (Anthropic)
  • Bentley MicroStation
  • Microsoft PowerShell
  • Docker
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  • Shell script
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  • Microsoft Teams
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  • Extensible hypertext markup language XHTML
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  • MEDITECH software
  • Configuration management software
  • Microsoft Active Directory
  • Microsoft Visual Basic Scripting Edition VBScript
  • Perl
  • Apache Tomcat
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  • Apache Pig
  • Apple iOS
  • Bash
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  • IBM Domino
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  • Relational database management software
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  • C++
  • Hypertext markup language HTML
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  • Virtual private networking VPN software
  • CrossTec NetOp Remote Control
  • LogMeIn GoToMeeting
  • Apache Subversion SVN
  • Apache Groovy
  • Personal computer diagnostic software
  • Zoom
  • Hibernate ORM
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  • Defect tracking software
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  • Swift
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  • Seesaw
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  • Enterprise JavaBeans
  • Google Docs
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  • IBM Power Systems software
  • Patch management software
  • Enterprise resource planning ERP software
  • MicroStrategy
  • Spring Framework
  • IBM Cognos Impromptu
  • Unified modeling language UML
  • Apache Maven
  • Apache Struts
  • Amazon Web Services AWS software
  • Help desk software
  • SAS
  • Yardi software
  • SolarWinds
  • Salesforce software
  • Fund accounting software
  • Microsoft Visual Basic for Applications VBA
  • UNIX Shell
  • jQuery
  • LAMP Stack
  • Adobe Photoshop
  • Microsoft Outlook
  • Microsoft .NET Framework
  • Extensible markup language XML
  • ESRI ArcGIS software
  • Microsoft Windows Server
  • Advanced business application programming ABAP
  • StataCorp Stata
  • Microsoft Windows
  • Ubuntu
  • SAP Crystal Reports
  • Adobe Acrobat
  • Stac Software ReachOut
  • Common business oriented language COBOL
  • Bolt.new
  • Media storage management software
  • NoSQL
  • Marketo Marketing Automation
  • Human resource management software HRMS
  • JavaScript Object Notation JSON
  • Eclipse IDE
  • MySQL
  • Django
  • Event log monitor software
  • Apache Hadoop
  • Qlik Tech QlikView
  • Amazon Redshift
  • Oracle JD Edwards EnterpriseOne
  • Microsoft Dynamics
  • Operating system software
  • Information systems integration software
  • Puppet
  • Epic Systems
  • The MathWorks MATLAB
  • Git
  • Trimble SketchUp Pro
  • Microsoft SharePoint
  • Red Hat Enterprise Linux
  • Microsoft Visual Basic
  • Transact-SQL
  • C
  • Symantec pcAnywhere
  • Teradata Database
  • Microsoft Exchange
  • Active directory software
  • Oracle Fusion Applications
  • National Instruments LabVIEW
  • Ansible software
  • Calendar and scheduling software
  • Blink
  • Cisco Webex
  • Microsoft Office software
  • Nagios
  • Password management software
  • JUnit
  • Microsoft Excel
  • Microsoft Active Server Pages ASP
  • Microsoft Azure software
  • Microsoft Project
  • Oracle JDBC
  • Desktop partitioning software
  • Google Meet
  • IBM Notes
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  • Perplexity AI
  • Nearpod
  • Apache Kafka
  • Voice over internet protocol VoIP system software
  • YouTube
  • Apple macOS
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  • Poll Everywhere
  • Symantec LiveState
  • Microsoft OneNote
  • Apache Hive
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  • JavaScript
  • Cursor AI
  • Dropbox
  • Blackboard software
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  • Dartware InterMapper
  • Nova (Amazon)
  • Apple Final Cut Pro
  • VMware
  • Microsoft SQL Server Integration Services SSIS
  • Dynamic hypertext markup language DHTML
  • ServiceNow
  • Microsoft Visio
  • NortonLifeLock cybersecurity software
  • Citrix cloud computing software
  • Mac HelpMate
  • Delphi Technology
  • Oracle WebLogic Server
  • Adobe InDesign
  • SmugMug Flickr
  • Domain name system DNS
  • Veritas NetBackup
  • Google Classroom
  • Oracle Fusion Middleware
  • Python
  • Microsoft SQL Server Reporting Services SSRS
  • Mistral AI (chat/models)
  • Slack
  • FileMaker Pro
  • Mistral (Mistral AI)
  • Apache Cassandra
  • Remote control software
  • Call center software
  • Autodesk AutoCAD
  • Adobe Dreamweaver
  • Lovable.dev
  • C#
  • Cisco IOS
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  • Ext JS
  • Atlassian Confluence
  • Devin (Cognition AI)
  • Encryption software
  • Hewlett Packard LoadRunner
  • Data entry software
  • Oracle E-Business Suite Financials
  • Microsoft ASP.NET
  • Splunk Enterprise
  • Adobe Distiller
  • PHP
  • Red Hat WildFly
  • DeepSeek
  • Deployment software
  • Drupal
  • Node.js
  • iPro
  • Skype
  • Microsoft Word
  • Google Drive
  • MongoDB
  • Amazon CodeWhisperer
  • ParentSquare
  • Apache Ant
  • Linux
  • Apache Solr
  • Apache HTTP Server
  • Integrated development environment IDE software
  • Spring Boot
  • Network directory services software
  • IBM InfoSphere DataStage
  • Facebook
  • Cascading style sheets CSS
  • GitHub
  • Oracle Database
  • Microsoft Volume Shadow Copy Service
  • Oracle PL/SQL
  • Google Angular
  • Gemini (Google)
  • Quest Erwin Data Modeler
  • Automated installation software
  • Element management software
  • Migration software
  • Salesforce Visualforce
  • Remote install server software
  • Objective C
  • Microsoft Access
  • AJAX
  • Tableau
  • Chef
  • SAP Business Objects
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  • Power meters
  • Reflectometers
  • Wire crimpers
  • Screwdrivers
  • Desktop computers
  • Multi-line telephone systems
  • Digital tapes
  • Notebook computers
  • Computer tool kits
  • Network analyzers
  • MS-DOS-bootable disks
  • Redundant array of independent disks RAID systems
  • Punchdown tools

Alternative Job Titles