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Automation Risk Analysis

Will “PC Installation Engineer (Personal Computer Installation Engineer)” be Automated?

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AI Exposure Risk

60%

“PC Installation Engineer (Personal Computer Installation Engineer)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 60% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

46%

“PC Installation Engineer (Personal Computer Installation Engineer)” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 46% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Computer User Support Specialists, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Avg. Annual Salary $64,990
Avg. Hourly Wage $31.25
Available Jobs (US) 697,210
Job Title & Hierarchy Code (SOC) Computer User Support Specialists #15-1232
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Computer User Support Specialists”

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Core Skills & Abilities

  • Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.

  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

  • Enter commands and observe system functioning to verify correct operations and detect errors.

  • Inspect equipment and read order sheets to prepare for delivery to users.

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.

  • Prepare evaluations of software or hardware, and recommend improvements or upgrades.

  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Develop training materials and procedures, or train users in the proper use of hardware or software.

  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

  • Modify and customize commercial programs for internal needs.

  • Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.

  • Oversee the daily performance of computer systems.

  • Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.

  • Refer major hardware or software problems or defective products to vendors or technicians for service.

  • Confer with staff, users, and management to establish requirements for new systems or modifications.

Technologies & Software

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  • Kimi (Moonshot AI)
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  • Oracle Database
  • Oracle Fusion Applications
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  • Domain name system DNS
  • Network directory services software
  • Skype
  • Microsoft Project
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  • JavaScript Object Notation JSON
  • Moodle
  • ESRI ArcGIS software
  • 3M Post-it App
  • Human resource management software HRMS
  • Microsoft Windows
  • JavaScript
  • Quest Erwin Data Modeler
  • Citrix cloud computing software
  • LogMeIn GoToMeeting
  • Hewlett Packard HP-UX
  • Atlassian Bamboo
  • Firewall software
  • Claude (Anthropic)
  • Yardi software
  • Remote install server software
  • Defect tracking software
  • NoSQL
  • Disaster recovery software
  • Apache Hadoop
  • Microsoft PowerShell
  • Apache Tomcat
  • Perforce Helix software
  • Atlassian Confluence
  • GitHub
  • Symantec LiveState
  • Password management software
  • Salesforce software
  • Apache Struts
  • Job control language JCL
  • Event log monitor software
  • Operating system software
  • Lucid IQ CMP
  • Hypertext markup language HTML
  • Tax software
  • Remote control software
  • Teradata Database
  • Relational database management software
  • IBM Domino
  • Extensible markup language XML
  • Dassault Systemes SolidWorks
  • ServiceNow
  • Dynamic hypertext markup language DHTML
  • Calendar and scheduling software
  • Poll Everywhere
  • Trimble SketchUp Pro
  • Lovable.dev
  • Configuration management software
  • Delphi Technology
  • Database software
  • Ruby
  • Microsoft Windows Pre-installation Environment
  • Encryption software
  • AJAX
  • Adobe Illustrator
  • Tabnine
  • Ext JS
  • Adobe ActionScript
  • Oracle PL/SQL
  • Element management software
  • Nova (Amazon)
  • Apache Cassandra
  • Virtual private networking VPN software
  • Eclipse IDE
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  • Perplexity AI
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  • Python
  • VMware
  • Microsoft SharePoint
  • Ruby on Rails
  • Fund accounting software
  • Data entry software
  • Oracle JavaServer Pages JSP
  • Microsoft PowerPoint
  • Red Hat WildFly
  • KornShell
  • Amazon Redshift
  • Apache HTTP Server
  • SAP Business Objects
  • ChatGPT (OpenAI)
  • Google Android
  • Apple macOS
  • Seesaw
  • Microsoft Visual Studio
  • Qwen (Alibaba)
  • Schoology
  • Gemini (Google)
  • Oracle WebLogic Server
  • Microsoft ASP.NET Core MVC
  • JUnit
  • SAS
  • Supervisory control and data acquisition SCADA software
  • FileMaker Pro
  • License management software
  • Apache Pig
  • Swift
  • DeepSeek
  • Ubuntu
  • McAfee
  • Google Sites
  • Voice over internet protocol VoIP system software
  • Help desk software
  • SAP Crystal Reports
  • Microsoft .NET Framework
  • Migration software
  • Cascading style sheets CSS
  • Microsoft Outlook
  • Microsoft Publisher
  • Operating system monitoring software
  • Transact-SQL
  • Dassault Systemes CATIA
  • Autodesk AutoCAD
  • Symantec pcAnywhere
  • Sage 50 Accounting
  • StataCorp Stata
  • Shell script
  • Unified modeling language UML
  • Amazon Web Services AWS software
  • Media storage management software
  • Apache Groovy
  • iPro
  • Adobe Photoshop
  • Microsoft SQL Server Integration Services SSIS
  • Microsoft Visio
  • Mistral (Mistral AI)
  • Codeium
  • Node.js
  • ParentSquare
  • PostgreSQL
  • Slack
  • Oracle Primavera Enterprise Project Portfolio Management
  • Stac Software ReachOut
  • Cisco IOS
  • Automated installation software
  • Oracle JD Edwards EnterpriseOne
  • Spring Boot
  • Marketo Marketing Automation
  • GitHub Copilot
  • National Instruments LabVIEW
  • LAMP Stack
  • Autodesk Revit
  • Apple iOS
  • Epic Systems
  • SmugMug Flickr
  • Google Meet
  • Adobe Creative Cloud software
  • Oracle JDBC
  • Dartware InterMapper
  • Apache Subversion SVN
  • SAP software
  • Virus scanning software
  • Adobe Distiller
  • Oracle Fusion Middleware
  • Microsoft Dynamics GP
  • Apache Maven
  • Oracle Business Intelligence Enterprise Edition
  • Drupal
  • Red Hat Enterprise Linux
  • Oracle Solaris
  • UNIX Shell
  • Google Angular
  • Microsoft Office software
  • MicroStrategy
  • Objective C
  • Google Docs
  • Microsoft Visual Basic
  • LexisNexis
  • Mac HelpMate
  • jQuery
  • MEDITECH software
  • Gemini Code Assist
  • Hewlett Packard LoadRunner
  • Bentley MicroStation
  • Adobe Dreamweaver
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  • Internet browser software
  • Microsoft Word
  • Cursor AI
  • IBM Notes
  • Geographic information system GIS software
  • Salesforce Visualforce
  • Cisco Webex
  • Puppet
  • Grok (xAI)
  • Microsoft Teams
  • Structured query language SQL
  • Call center software
  • Microsoft Exchange
  • CrossTec NetOp Remote Control
  • Splunk Enterprise
  • Apache Kafka
  • Atlassian JIRA
  • C
  • Docker
  • Linux
  • Microsoft Visual Basic for Applications VBA
  • Microsoft Dynamics
  • Apache Ant
  • v0 by Vercel
  • Software asset management SAM software
  • Oracle Hyperion
  • Apple Final Cut Pro
  • Llama (Meta)
  • Common business oriented language COBOL
  • Symantec Norton Utilities
  • Microsoft Volume Shadow Copy Service
  • Patch management software
  • Personal computer diagnostic software
  • UNIX
  • Devin (Cognition AI)
  • Git
  • Enterprise resource planning ERP software
  • Microsoft Access
  • Microsoft Active Server Pages ASP
  • Desktop partitioning software
  • IBM Cognos Impromptu
  • Adobe Acrobat
  • Microsoft SQL Server
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  • Oracle E-Business Suite Financials
  • Nearpod
  • SolarWinds
  • Flipgrid
  • Facebook
  • Microsoft Windows Server
  • Microsoft ASP.NET
  • Django
  • Zoom
  • Apache Hive
  • PHP
  • Hibernate ORM
  • Deployment software
  • Perl
  • MySQL
  • Spring Framework
  • Advanced business application programming ABAP
  • Microsoft Visual Basic Scripting Edition VBScript
  • Google Drive
  • NortonLifeLock cybersecurity software
  • Google Antigravity
  • C#
  • Dropbox
  • Information systems integration software
  • Elasticsearch
  • Oracle Taleo
  • Integrated development environment IDE software
  • Amazon CodeWhisperer
  • Adobe InDesign
  • Microsoft SQL Server Reporting Services SSRS
  • Blackboard software
  • Active directory software
  • Microsoft Excel
  • Veritas NetBackup
  • Bash
  • Microsoft Azure software
  • LogMeIn GoToWebinar
  • Google Classroom
  • MongoDB
  • Nagios
  • Microsoft OneNote
  • Enterprise JavaBeans
  • Customer information control system CICS
  • The MathWorks MATLAB
  • Extensible hypertext markup language XHTML
  • Wireshark
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  • NetSuite ERP
  • Microsoft Active Directory
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  • Notebook computers
  • Multi-line telephone systems
  • Wire crimpers
  • Network analyzers
  • Redundant array of independent disks RAID systems
  • Screwdrivers
  • Reflectometers
  • Punchdown tools
  • Mainframe computers
  • Desktop computers
  • Power meters
  • MS-DOS-bootable disks
  • Computer tool kits

Alternative Job Titles