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Automation Risk Analysis

Will “Micro Computer Specialist” be Automated?

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AI Exposure Risk

60%

“Micro Computer Specialist” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 60% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

46%

“Micro Computer Specialist” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 46% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Computer User Support Specialists, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Avg. Annual Salary $64,990
Avg. Hourly Wage $31.25
Available Jobs (US) 697,210
Job Title & Hierarchy Code (SOC) Computer User Support Specialists #15-1232
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Computer User Support Specialists”

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Core Skills & Abilities

  • Modify and customize commercial programs for internal needs.

  • Enter commands and observe system functioning to verify correct operations and detect errors.

  • Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.

  • Oversee the daily performance of computer systems.

  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

  • Prepare evaluations of software or hardware, and recommend improvements or upgrades.

  • Develop training materials and procedures, or train users in the proper use of hardware or software.

  • Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.

  • Inspect equipment and read order sheets to prepare for delivery to users.

  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

  • Confer with staff, users, and management to establish requirements for new systems or modifications.

  • Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.

  • Refer major hardware or software problems or defective products to vendors or technicians for service.

  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

Technologies & Software

  • Adobe ActionScript
  • Unified modeling language UML
  • KornShell
  • Operating system monitoring software
  • Microsoft Active Directory
  • Atlassian Bamboo
  • Geographic information system GIS software
  • Cisco IOS
  • Dassault Systemes SolidWorks
  • Remote control software
  • Google Antigravity
  • Qlik Tech QlikView
  • Codeium
  • UNIX Shell
  • Microsoft Dynamics
  • Atlassian JIRA
  • Spring Framework
  • Internet browser software
  • Oracle Hyperion
  • Customer information control system CICS
  • Microsoft Access
  • Migration software
  • IBM Power Systems software
  • Microsoft Outlook
  • SAP Crystal Reports
  • Configuration management software
  • AJAX
  • Oracle PeopleSoft
  • Seesaw
  • ChatGPT (OpenAI)
  • MEDITECH software
  • Node.js
  • Oracle Java
  • Chef
  • Google Drive
  • Enterprise resource planning ERP software
  • Flipgrid
  • Autodesk Revit
  • Adobe Photoshop
  • Apache Pig
  • Data entry software
  • Apache Subversion SVN
  • Microsoft OneNote
  • Oracle Taleo
  • Quest Erwin Data Modeler
  • Fund accounting software
  • Amazon CodeWhisperer
  • Moodle
  • FileMaker Pro
  • Swift
  • Slack
  • Claude (Anthropic)
  • Disaster recovery software
  • National Instruments LabVIEW
  • CrossTec NetOp Remote Control
  • Microsoft PowerShell
  • Voice over internet protocol VoIP system software
  • Cisco Webex
  • Amazon Redshift
  • Microsoft Exchange
  • Adobe Distiller
  • Cascading style sheets CSS
  • SmugMug Flickr
  • YouTube
  • Google Classroom
  • Blackboard software
  • Salesforce Visualforce
  • Gemini (Google)
  • Lucid IQ CMP
  • Oracle JDBC
  • Facebook
  • IBM Notes
  • IBM WebSphere
  • Sage 50 Accounting
  • Virtual private networking VPN software
  • Microsoft ASP.NET
  • Objective C
  • The MathWorks MATLAB
  • Oracle Fusion Middleware
  • Patch management software
  • Google Docs
  • Docker
  • Bolt.new
  • Oracle WebLogic Server
  • Red Hat WildFly
  • VMware
  • Spring Boot
  • Nearpod
  • Microsoft Excel
  • Ubuntu
  • UNIX
  • Dropbox
  • Encryption software
  • Human resource management software HRMS
  • Adobe InDesign
  • Microsoft Visio
  • SolarWinds
  • Personal computer diagnostic software
  • Llama (Meta)
  • Mistral (Mistral AI)
  • Eclipse IDE
  • Adobe Acrobat
  • Marketo Marketing Automation
  • NortonLifeLock cybersecurity software
  • IBM Cognos Impromptu
  • IBM InfoSphere DataStage
  • Apache Ant
  • Amazon Web Services AWS software
  • Zoom
  • Microsoft Visual Studio
  • Defect tracking software
  • Apache Tomcat
  • Microsoft Windows Pre-installation Environment
  • Autodesk AutoCAD
  • Nagios
  • Mac HelpMate
  • Event log monitor software
  • License management software
  • DeepSeek
  • Veritas NetBackup
  • Google Angular
  • MongoDB
  • NetSuite ERP
  • Apache Maven
  • Adobe Dreamweaver
  • Element management software
  • C#
  • Citrix cloud computing software
  • Calendar and scheduling software
  • Dartware InterMapper
  • Microsoft Volume Shadow Copy Service
  • Hypertext markup language HTML
  • Desktop partitioning software
  • MySQL
  • Microsoft SQL Server
  • Ext JS
  • Apache HTTP Server
  • Nova (Amazon)
  • Splunk Enterprise
  • Deployment software
  • GitHub
  • Teradata Database
  • Domain name system DNS
  • Microsoft Visual Basic
  • Microsoft Active Server Pages ASP
  • Ansible software
  • Red Hat Enterprise Linux
  • Dynamic hypertext markup language DHTML
  • Integrated development environment IDE software
  • Apple macOS
  • Transact-SQL
  • Python
  • McAfee
  • Linux
  • LexisNexis
  • SAS
  • Active directory software
  • Software asset management SAM software
  • NoSQL
  • Microsoft Office software
  • LogMeIn GoToWebinar
  • Media storage management software
  • Grok (xAI)
  • Cursor AI
  • Schoology
  • Stac Software ReachOut
  • Microsoft Word
  • Trimble SketchUp Pro
  • Microsoft Visual Basic for Applications VBA
  • Apple Final Cut Pro
  • IBM Domino
  • Ruby on Rails
  • Tableau
  • Hewlett Packard HP-UX
  • Tax software
  • Remote install server software
  • ESRI ArcGIS software
  • Adobe Illustrator
  • Shell script
  • Drupal
  • PHP
  • Structured query language SQL
  • Automated installation software
  • Apache Hive
  • SAP Business Objects
  • Symantec Norton Utilities
  • Adobe Creative Cloud software
  • Job control language JCL
  • Information systems integration software
  • Common business oriented language COBOL
  • Microsoft ASP.NET Core MVC
  • Tabnine
  • Microsoft Windows
  • Microsoft ActiveX
  • C
  • SAP software
  • Oracle Solaris
  • Delphi Technology
  • Microsoft Project
  • 3M Post-it App
  • Microsoft Visual Basic Scripting Edition VBScript
  • Skype
  • Apache Solr
  • Perplexity AI
  • LogMeIn GoToMeeting
  • Extensible hypertext markup language XHTML
  • ParentSquare
  • Perl
  • Password management software
  • Microsoft Azure software
  • jQuery
  • Oracle Business Intelligence Enterprise Edition
  • Apache Cassandra
  • Google Meet
  • Apache Kafka
  • StataCorp Stata
  • JavaScript
  • Google Android
  • Perforce Helix software
  • Firewall software
  • Call center software
  • GitHub Copilot
  • Oracle Fusion Applications
  • Oracle Database
  • Symantec pcAnywhere
  • Devin (Cognition AI)
  • Microsoft SQL Server Reporting Services SSRS
  • Epic Systems
  • Database software
  • Advanced business application programming ABAP
  • Oracle Primavera Enterprise Project Portfolio Management
  • Apache Groovy
  • Hibernate ORM
  • Microsoft Windows Server
  • Extensible markup language XML
  • Kimi (Moonshot AI)
  • JavaScript Object Notation JSON
  • ServiceNow
  • Qwen (Alibaba)
  • Oracle PL/SQL
  • Supervisory control and data acquisition SCADA software
  • Elasticsearch
  • Google Sites
  • Django
  • Bentley MicroStation
  • Mistral AI (chat/models)
  • Gemini Code Assist
  • Microsoft SharePoint
  • Relational database management software
  • Network directory services software
  • Bash
  • Oracle JD Edwards EnterpriseOne
  • Dassault Systemes CATIA
  • Apple iOS
  • Microsoft .NET Framework
  • Microsoft Teams
  • Git
  • Salesforce software
  • Yardi software
  • Oracle JavaServer Pages JSP
  • Microsoft PowerPoint
  • Operating system software
  • C++
  • Virus scanning software
  • Ruby
  • Wireshark
  • PostgreSQL
  • Hewlett Packard LoadRunner
  • JUnit
  • Enterprise JavaBeans
  • Oracle E-Business Suite Financials
  • v0 by Vercel
  • Microsoft Dynamics GP
  • MicroStrategy
  • Blink
  • Apache Hadoop
  • iPro
  • Poll Everywhere
  • Help desk software
  • Atlassian Confluence
  • Microsoft SQL Server Integration Services SSIS
  • Microsoft Publisher
  • Apache Struts
  • Lovable.dev
  • Puppet
  • Symantec LiveState
  • LAMP Stack
  • MS-DOS-bootable disks
  • Desktop computers
  • Network analyzers
  • Notebook computers
  • Multi-line telephone systems
  • Punchdown tools
  • Screwdrivers
  • Mainframe computers
  • Computer tool kits
  • Digital tapes
  • Wire crimpers
  • Redundant array of independent disks RAID systems
  • Reflectometers
  • Power meters

Alternative Job Titles