Will “Purser” be Replaced By Robots? 🤔

Job Description

Provide personal services to ensure the safety, security, and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.

Job Details

• The SOC (Standard Occupational Classification) code is 53-2031.00
• The Mean Annual Wage in the U.S. is $ 51,620.00
• The Mean Hourly Wage is $ 0.00
• Currently, there are 113,390 people on this job

☝️ Information based on the reference occupation “Flight Attendants”.

Also Known As…

• Flight Attendants
• Purser
• Lead Instructor/Flight Attendant
• International Flight Attendant
• In-Flight Crew Member
• Flight Attendant/Inflight Supervisor
• Flight Attendant/Inflight Manager
• Flight Attendant/Air Transportation Supervisor
• Flight Attendant, Inflight Services
• Flight Attendant and Union Safety Chairperson
• Flight Attendant
• Ramp Flight Attendant
• Meal Attendant
• Flight Steward
• Flight Hostess
• Door and Arrival Attendant
• Airplane Flight Attendant
• Airline Stewardess
• Airline Hostess
• Airline Flight Attendant
• Airline Attendant

Tasks for “Purser”

• Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
• Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
• Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
• Assist passengers entering or disembarking the aircraft.
• Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
• Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
• Announce flight delays and descent preparations.
• Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
• Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
• Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
• Reassure passengers when situations such as turbulence are encountered.
• Collect money for meals and beverages.
• Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
• Greet passengers boarding aircraft and direct them to assigned seats.
• Sell alcoholic beverages to passengers.
• Take inventory of headsets, alcoholic beverages, and money collected.
• Administer first aid to passengers in distress.
• Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
• Prepare passengers and aircraft for landing, following procedures.
• Inspect passenger tickets to verify information and to obtain destination information.
• Heat and serve prepared foods.
• Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
• Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
• Operate audio and video systems.

Related Technology & Tools

• Refrigeration units
• Refreshment carts
• Megaphones
• Chemical oxygen generators
• Lavatory smoke detectors
• Emergency rafts
• Aircraft fire extinguishing systems
• Halon fire extinguishers
• Portable oxygen equipment
• Emergency locator transmitters
• Desktop computers
• Sliderafts
• Automated external defibrillators AED
• Intravenous IV administration sets
• Commercial cooking ovens
• Cardiopulmonary resuscitation CPR masks
• Emergency exit doors and windows
• Slideraft packs
• Self-inflating manual resuscitation devices
• Notebook computers
• Evacuation slides
• Flotation seat cushions
• Personal digital assistants PDA
• Mechanical stethoscopes
• Satellite aircraft communication systems
• Life preservers
• Blood pressure recorders
• Tourniquets
• Cardiopulmonary resuscitation CPR equipment
• Sphygmomanometers
• Storage compartments
• Protective breathing equipment
• First aid kits
• Smoke goggles
• Supplemental oxygen systems
• Electrical circuit breakers
• Cabin management systems
• Epi-pens
• Water system shutoff valves
• Window exit escape ropes
• Heaving life lines
• Nitroglycerin tablets

• Microsoft Word
• Bid Assistant
• ValtamTech Flight Crew Log
• SBS International Maestro Suite
• Arkitektia Flight Itinerary
• IBM Lotus LearningSpace
• Microsoft Office
• AD OPT Altitude
• Microsoft Excel