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“Purser” will never be replaced by robots.
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Job Description
Provide personal services to ensure the safety, security, and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.
Job Details
- The SOC (Standard Occupational Classification) code is 53-2031.00
- The Mean Annual Wage in the U.S. is $ 51,620.00
- The Mean Hourly Wage is $ 0.00
- Currently, there are 113,390 people on this job
☝️ Information based on the reference occupation “Flight Attendants”.
Also Known As…
- Flight Attendants
- Purser
- Lead Instructor/Flight Attendant
- International Flight Attendant
- In-Flight Crew Member
- Flight Attendant/Inflight Supervisor
- Flight Attendant/Inflight Manager
- Flight Attendant/Air Transportation Supervisor
- Flight Attendant, Inflight Services
- Flight Attendant and Union Safety Chairperson
- Flight Attendant
- Ramp Flight Attendant
- Meal Attendant
- Flight Steward
- Flight Hostess
- Door and Arrival Attendant
- Airplane Flight Attendant
- Airline Stewardess
- Airline Hostess
- Airline Flight Attendant
- Airline Attendant
Tasks for “Purser”
- Assist passengers entering or disembarking the aircraft.
- Heat and serve prepared foods.
- Administer first aid to passengers in distress.
- Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
- Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
- Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
- Sell alcoholic beverages to passengers.
- Reassure passengers when situations such as turbulence are encountered.
- Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
- Operate audio and video systems.
- Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
- Inspect passenger tickets to verify information and to obtain destination information.
- Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
- Greet passengers boarding aircraft and direct them to assigned seats.
- Prepare passengers and aircraft for landing, following procedures.
- Take inventory of headsets, alcoholic beverages, and money collected.
- Collect money for meals and beverages.
- Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
- Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
- Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
- Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
- Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
- Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
- Announce flight delays and descent preparations.
Related Technology & Tools
- Notebook computers
- Heaving life lines
- Chemical oxygen generators
- Cabin management systems
- Sphygmomanometers
- Supplemental oxygen systems
- Emergency exit doors and windows
- Blood pressure recorders
- Personal digital assistants PDA
- Refrigeration units
- Satellite aircraft communication systems
- Mechanical stethoscopes
- Megaphones
- Storage compartments
- Nitroglycerin tablets
- Flotation seat cushions
- Intravenous IV administration sets
- Emergency locator transmitters
- Protective breathing equipment
- Self-inflating manual resuscitation devices
- Slideraft packs
- Emergency rafts
- Aircraft fire extinguishing systems
- Sliderafts
- Portable oxygen equipment
- Cardiopulmonary resuscitation CPR equipment
- Lavatory smoke detectors
- Tourniquets
- Halon fire extinguishers
- Evacuation slides
- Commercial cooking ovens
- Water system shutoff valves
- Desktop computers
- Epi-pens
- Automated external defibrillators AED
- Cardiopulmonary resuscitation CPR masks
- Refreshment carts
- Window exit escape ropes
- Life preservers
- First aid kits
- Electrical circuit breakers
- Smoke goggles
- IBM Lotus LearningSpace
- AD OPT Altitude
- Arkitektia Flight Itinerary
- Microsoft Excel
- SBS International Maestro Suite
- Microsoft Word
- Microsoft Office
- Bid Assistant
- ValtamTech Flight Crew Log