Will “Purser” be Replaced By Robots? 🤔

Job Description

Provide personal services to ensure the safety, security, and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.

Job Details

• The SOC (Standard Occupational Classification) code is 53-2031.00
• The Mean Annual Wage in the U.S. is $ 51,620.00
• The Mean Hourly Wage is $ 0.00
• Currently, there are 113,390 people on this job

☝️ Information based on the reference occupation “Flight Attendants”.

Also Known As…

• Flight Attendants
• Lead Instructor/Flight Attendant
• International Flight Attendant
• In-Flight Crew Member
• Flight Attendant/Inflight Supervisor
• Flight Attendant/Inflight Manager
• Flight Attendant/Air Transportation Supervisor
• Flight Attendant, Inflight Services
• Flight Attendant and Union Safety Chairperson
• Flight Attendant
• Ramp Flight Attendant
• Purser
• Meal Attendant
• Flight Steward
• Flight Hostess
• Door and Arrival Attendant
• Airplane Flight Attendant
• Airline Stewardess
• Airline Hostess
• Airline Flight Attendant
• Airline Attendant

Tasks for “Purser”

• Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
• Announce flight delays and descent preparations.
• Collect money for meals and beverages.
• Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
• Heat and serve prepared foods.
• Prepare passengers and aircraft for landing, following procedures.
• Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
• Operate audio and video systems.
• Administer first aid to passengers in distress.
• Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
• Assist passengers entering or disembarking the aircraft.
• Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
• Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
• Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
• Inspect passenger tickets to verify information and to obtain destination information.
• Reassure passengers when situations such as turbulence are encountered.
• Greet passengers boarding aircraft and direct them to assigned seats.
• Sell alcoholic beverages to passengers.
• Take inventory of headsets, alcoholic beverages, and money collected.
• Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
• Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
• Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
• Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
• Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.

Related Technology & Tools

• Nitroglycerin tablets
• Chemical oxygen generators
• Emergency locator transmitters
• Epi-pens
• Evacuation slides
• Self-inflating manual resuscitation devices
• Emergency rafts
• Halon fire extinguishers
• Cardiopulmonary resuscitation CPR masks
• Megaphones
• Supplemental oxygen systems
• Desktop computers
• Lavatory smoke detectors
• Mechanical stethoscopes
• Sphygmomanometers
• Refrigeration units
• Heaving life lines
• Life preservers
• Emergency exit doors and windows
• Satellite aircraft communication systems
• Commercial cooking ovens
• Cabin management systems
• Smoke goggles
• Aircraft fire extinguishing systems
• Window exit escape ropes
• Water system shutoff valves
• Electrical circuit breakers
• Protective breathing equipment
• First aid kits
• Slideraft packs
• Cardiopulmonary resuscitation CPR equipment
• Refreshment carts
• Automated external defibrillators AED
• Personal digital assistants PDA
• Notebook computers
• Storage compartments
• Tourniquets
• Sliderafts
• Blood pressure recorders
• Intravenous IV administration sets
• Portable oxygen equipment
• Flotation seat cushions

• Microsoft Excel
• IBM Lotus LearningSpace
• ValtamTech Flight Crew Log
• Microsoft Office
• SBS International Maestro Suite
• AD OPT Altitude
• Microsoft Word
• Arkitektia Flight Itinerary
• Bid Assistant