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“Purser” will never be replaced by robots.
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Job Description
Provide personal services to ensure the safety, security, and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.
Job Details
- The SOC (Standard Occupational Classification) code is 53-2031.00
- The Mean Annual Wage in the U.S. is $ 51,620.00
- The Mean Hourly Wage is $ 0.00
- Currently, there are 113,390 people on this job
☝️ Information based on the reference occupation “Flight Attendants”.
Also Known As…
- Flight Attendants
- Lead Instructor/Flight Attendant
- International Flight Attendant
- In-Flight Crew Member
- Flight Attendant/Inflight Supervisor
- Flight Attendant/Inflight Manager
- Flight Attendant/Air Transportation Supervisor
- Flight Attendant, Inflight Services
- Flight Attendant and Union Safety Chairperson
- Flight Attendant
- Ramp Flight Attendant
- Purser
- Meal Attendant
- Flight Steward
- Flight Hostess
- Door and Arrival Attendant
- Airplane Flight Attendant
- Airline Stewardess
- Airline Hostess
- Airline Flight Attendant
- Airline Attendant
Tasks for “Purser”
- Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
- Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
- Operate audio and video systems.
- Take inventory of headsets, alcoholic beverages, and money collected.
- Inspect passenger tickets to verify information and to obtain destination information.
- Sell alcoholic beverages to passengers.
- Heat and serve prepared foods.
- Administer first aid to passengers in distress.
- Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
- Greet passengers boarding aircraft and direct them to assigned seats.
- Reassure passengers when situations such as turbulence are encountered.
- Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
- Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
- Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
- Prepare passengers and aircraft for landing, following procedures.
- Assist passengers entering or disembarking the aircraft.
- Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
- Collect money for meals and beverages.
- Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
- Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
- Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
- Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
- Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
- Announce flight delays and descent preparations.
Related Technology & Tools
- Portable oxygen equipment
- Tourniquets
- Slideraft packs
- Commercial cooking ovens
- Megaphones
- Life preservers
- Satellite aircraft communication systems
- Blood pressure recorders
- Flotation seat cushions
- Electrical circuit breakers
- Desktop computers
- Notebook computers
- Emergency rafts
- Nitroglycerin tablets
- Automated external defibrillators AED
- Aircraft fire extinguishing systems
- Cardiopulmonary resuscitation CPR masks
- First aid kits
- Storage compartments
- Epi-pens
- Evacuation slides
- Window exit escape ropes
- Cardiopulmonary resuscitation CPR equipment
- Supplemental oxygen systems
- Cabin management systems
- Halon fire extinguishers
- Heaving life lines
- Refrigeration units
- Intravenous IV administration sets
- Smoke goggles
- Emergency exit doors and windows
- Water system shutoff valves
- Emergency locator transmitters
- Self-inflating manual resuscitation devices
- Sphygmomanometers
- Mechanical stethoscopes
- Protective breathing equipment
- Sliderafts
- Lavatory smoke detectors
- Personal digital assistants PDA
- Refreshment carts
- Chemical oxygen generators
- AD OPT Altitude
- Microsoft Excel
- IBM Lotus LearningSpace
- Bid Assistant
- Microsoft Word
- ValtamTech Flight Crew Log
- Arkitektia Flight Itinerary
- SBS International Maestro Suite
- Microsoft Office