Will “Purser” be Replaced By Robots? 🤔

Job Description

Provide personal services to ensure the safety, security, and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.

Job Details

• The SOC (Standard Occupational Classification) code is 53-2031.00
• The Mean Annual Wage in the U.S. is $ 51,620.00
• The Mean Hourly Wage is $ 0.00
• Currently, there are 113,390 people on this job

☝️ Information based on the reference occupation “Flight Attendants”.

Also Known As…

• Flight Attendants
• Lead Instructor/Flight Attendant
• International Flight Attendant
• In-Flight Crew Member
• Flight Attendant/Inflight Supervisor
• Flight Attendant/Inflight Manager
• Flight Attendant/Air Transportation Supervisor
• Flight Attendant, Inflight Services
• Flight Attendant and Union Safety Chairperson
• Flight Attendant
• Ramp Flight Attendant
• Purser
• Meal Attendant
• Flight Steward
• Flight Hostess
• Door and Arrival Attendant
• Airplane Flight Attendant
• Airline Stewardess
• Airline Hostess
• Airline Flight Attendant
• Airline Attendant

Tasks for “Purser”

• Operate audio and video systems.
• Administer first aid to passengers in distress.
• Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
• Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
• Prepare passengers and aircraft for landing, following procedures.
• Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
• Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
• Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
• Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
• Greet passengers boarding aircraft and direct them to assigned seats.
• Inspect passenger tickets to verify information and to obtain destination information.
• Sell alcoholic beverages to passengers.
• Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
• Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
• Take inventory of headsets, alcoholic beverages, and money collected.
• Assist passengers entering or disembarking the aircraft.
• Collect money for meals and beverages.
• Announce flight delays and descent preparations.
• Heat and serve prepared foods.
• Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
• Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
• Reassure passengers when situations such as turbulence are encountered.
• Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
• Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.

Related Technology & Tools

• Water system shutoff valves
• Halon fire extinguishers
• Blood pressure recorders
• Window exit escape ropes
• Storage compartments
• Aircraft fire extinguishing systems
• Notebook computers
• First aid kits
• Nitroglycerin tablets
• Megaphones
• Cardiopulmonary resuscitation CPR equipment
• Heaving life lines
• Sphygmomanometers
• Refrigeration units
• Cardiopulmonary resuscitation CPR masks
• Refreshment carts
• Satellite aircraft communication systems
• Emergency rafts
• Automated external defibrillators AED
• Chemical oxygen generators
• Supplemental oxygen systems
• Commercial cooking ovens
• Self-inflating manual resuscitation devices
• Slideraft packs
• Lavatory smoke detectors
• Life preservers
• Personal digital assistants PDA
• Epi-pens
• Emergency locator transmitters
• Desktop computers
• Smoke goggles
• Sliderafts
• Evacuation slides
• Electrical circuit breakers
• Cabin management systems
• Portable oxygen equipment
• Mechanical stethoscopes
• Flotation seat cushions
• Protective breathing equipment
• Emergency exit doors and windows
• Intravenous IV administration sets
• Tourniquets

• SBS International Maestro Suite
• Microsoft Word
• ValtamTech Flight Crew Log
• Microsoft Excel
• AD OPT Altitude
• IBM Lotus LearningSpace
• Arkitektia Flight Itinerary
• Bid Assistant
• Microsoft Office