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Automation Risk Analysis

Will “General Manager (GM)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #195 of 702. Estimated risk: 16.0%

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AI Exposure Risk

55%

“General Manager (GM)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“General Manager (GM)” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For General and Operations Managers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Avg. Annual Salary $133,120
Avg. Hourly Wage $64.00
Available Jobs (US) 3,584,420
Job Title & Hierarchy Code (SOC) General and Operations Managers #11-1021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “General and Operations Managers”

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Core Skills & Abilities

  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

  • Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.

  • Prepare staff work schedules and assign specific duties.

  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.

  • Direct non-merchandising departments of businesses, such as advertising or purchasing.

  • Plan store layouts or design displays.

  • Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.

  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.

  • Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.

  • Plan or direct activities, such as sales promotions, that require coordination with other department managers.

  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.

  • Set prices or credit terms for goods or services, based on forecasts of customer demand.

  • Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.

  • Perform personnel functions, such as selection, training, or evaluation.

  • Direct administrative activities directly related to making products or providing services.

  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

  • Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.

Technologies & Software

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  • Computer aided manufacturing CAM software
  • Microsoft OneNote
  • Dynamic Energy Systems MedAct
  • Maximizer Software Maximizer Enterprise
  • The MathWorks MATLAB
  • Microsoft Dynamics GP
  • Geographic information system GIS software
  • ActionWare
  • ADP Workforce Now
  • Minitab
  • Savant MobileRanger
  • SAP software
  • IBM InfoSphere DataStage
  • Microsoft SharePoint
  • Payroll software
  • Personnel scheduling software
  • Datawatch Monarch
  • HubSpot software
  • Splunk Enterprise
  • Realization Streamliner
  • Microsoft Windows
  • Shell script
  • Google Drive
  • Notion AI
  • Oracle Taleo
  • LinkedIn
  • Screencastify
  • Apple Final Cut Pro
  • NetSuite NetCRM
  • ChatGPT (OpenAI)
  • Claude (Anthropic)
  • Microsoft Visual Basic
  • Google Slides
  • Supervisory control and data acquisition SCADA software
  • Apache Hadoop
  • Adobe Acrobat
  • Microsoft Dynamics
  • Oracle Database
  • IBM Power Systems software
  • Adobe Creative Cloud software
  • Mozilla Firefox
  • Calendar and scheduling software
  • Slack
  • Oracle Primavera Enterprise Project Portfolio Management
  • Microsoft PowerPoint
  • Mistral (Mistral AI)
  • IBM Notes
  • Microsoft Publisher
  • InnQuest Software roomMaster
  • Microsoft Visio
  • Puppet
  • Dropbox
  • Oracle Eloqua
  • Point of sale POS software
  • Adobe Photoshop
  • Kronos Workforce Timekeeper
  • Customer information control system CICS
  • Microsoft Outlook
  • Sugar CRM
  • YouTube
  • Microsoft Excel
  • Kimi (Moonshot AI)
  • Job control language JCL
  • Yardi software
  • AMG Teleran SalesInSync
  • Veritas NetBackup
  • Quest Erwin Data Modeler
  • Apple Keynote
  • Nagios
  • Eko
  • Tax software
  • Siemens NX
  • PostgreSQL
  • Atlassian Confluence
  • IBM Domino
  • Facebook
  • Act!
  • Oracle PeopleSoft Financials
  • MicroStrategy
  • SAP Business Objects
  • CNC Mastercam
  • Blackboard software
  • NetSuite ERP
  • Microsoft SQL Server
  • Human resources software
  • vtiger CRM
  • McAfee
  • Oracle E-Business Suite Financials
  • StataCorp Stata
  • FileMaker Pro
  • Flipgrid
  • Gemini (Google)
  • Apple macOS
  • Social media sites
  • Llama (Meta)
  • Intuit QuickBooks
  • Gemini for Workspace
  • Sage MAS 500
  • Microsoft Exchange
  • Salesforce software
  • SAP Crystal Reports
  • Tableau
  • Google Docs
  • Oracle Solaris
  • Amazon Web Services AWS software
  • Teradata Database
  • Vanguard Software Vanguard Sales Manager
  • IBM Cognos Impromptu
  • Oracle Business Intelligence Enterprise Edition
  • Qwen (Alibaba)
  • Airtable
  • Oracle Hyperion
  • LSA Visual Easy Lean
  • Qlik Tech QlikView
  • Microsoft Project
  • Napkin AI
  • Inventory management software
  • R
  • Atlassian JIRA
  • SAS
  • IBM SPSS Statistics
  • Evernote
  • Grok (xAI)
  • Google Ads
  • Kronos Workforce Payroll
  • Motion (AI Scheduler)
  • Nova (Amazon)
  • Database software
  • Extensible markup language XML
  • Mozilla Thunderbird
  • Microsoft Word
  • Microsoft Visual Basic for Applications VBA
  • Marketo Marketing Automation
  • Human resource management software HRMS
  • Medical condition coding software
  • Salesforce.com Salesforce CRM
  • GroupMe
  • Delphi Technology
  • Google Analytics
  • SeaMonkey
  • LexisNexis
  • Avidian Technologies Prophet
  • Deacom ERP
  • Perplexity AI
  • NortonLifeLock cybersecurity software
  • Microsoft Internet Explorer
  • Microsoft Copilot
  • Blackbaud The Raiser's Edge
  • Oracle JD Edwards EnterpriseOne
  • Fund accounting software
  • Microsoft FrontPage
  • Fireflies.ai
  • Sage 50 Accounting
  • Microsoft Office software
  • Microsoft Access
  • HEAT Software GoldMine
  • Autodesk AutoCAD
  • Citrix cloud computing software
  • Otter.ai
  • Oracle Fusion Applications
  • Structured query language SQL
  • Personal computers
  • Spectrometers
  • Magnetic card readers
  • Point of sale POS systems
  • Personal digital assistants PDA
  • Laptop computers
  • Profilometers
  • Desktop computers
  • Vacuum test chambers
  • Surveillance cameras
  • Photocopying equipment
  • Computer scanners
  • Handtrucks
  • 10-key calculators
  • Digital cameras
  • Credit card processing machines
  • Humidity test chambers
  • Cell phones

Alternative Job Titles