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Automation Risk Analysis

Will “Information Center Supervisor” be Automated?

Historical Context: Oxford Study (2013)

Ranked #156 of 702. Estimated risk: 7.5%

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AI Exposure Risk

32%

“Information Center Supervisor” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 32% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

37%

“Information Center Supervisor” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 37% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For First-Line Supervisors of Non-Retail Sales Workers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Avg. Annual Salary $97,870
Avg. Hourly Wage $47.06
Available Jobs (US) 219,010
Job Title & Hierarchy Code (SOC) First-Line Supervisors of Non-Retail Sales Workers #41-1012
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “First-Line Supervisors of Non-Retail Sales Workers”

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Core Skills & Abilities

  • Hire, train, and evaluate personnel.

  • Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.

  • Attend company meetings to exchange product information and coordinate work activities with other departments.

  • Prepare sales and inventory reports for management and budget departments.

  • Examine products purchased for resale or received for storage to determine product condition.

  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

  • Plan and prepare work schedules, and assign employees to specific duties.

  • Monitor sales staff performance to ensure that goals are met.

  • Examine merchandise to ensure correct pricing and display, and that it functions as advertised.

  • Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.

  • Inventory stock and reorder when inventories drop to specified levels.

  • Analyze details of sales territories to assess their growth potential and to set quotas.

  • Visit retailers and sales representatives to promote products and gather information.

  • Keep records pertaining to purchases, sales, and requisitions.

  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.

  • Listen to and resolve customer complaints regarding services, products, or personnel.

  • Formulate pricing policies on merchandise according to profitability requirements.

  • Provide staff with assistance in performing difficult or complicated duties.

Technologies & Software

  • Web browser software
  • Meta Business AI
  • Work scheduling software
  • Microsoft Outlook
  • HubSpot AI
  • Drift (Conversational AI)
  • Clari AI
  • Microsoft Project
  • Microsoft Dynamics
  • Cisco Webex
  • Oracle Eloqua
  • Budgeting software
  • Microsoft Office software
  • Napkin AI
  • NetSuite ERP
  • Delphi Technology
  • Microsoft PowerPoint
  • ChatGPT (OpenAI)
  • Microsoft Word
  • Salesforce Einstein AI
  • Delphi Discovery
  • Graphics creation software
  • Fuze cloud communications and collaboration software
  • Electronic data interchange EDI software
  • Gong.io
  • SAP software
  • Gemini for Workspace
  • QuickBase business management software
  • Financial accounting software
  • Microsoft Access
  • Online meeting software
  • Microsoft Excel
  • Salesforce software
  • YouTube
  • SugarCRM Sugar UX
  • Flow chart software
  • Customer information databases
  • Salesforce.com Salesforce CRM
  • Desktop computers
  • Laptop computers
  • Smart phones
  • Multiline telephone systems
  • Printing calculators
  • Tablet computers
  • Laser facsimile machines