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Automation Risk Analysis

Will “Sales Counselor” be Automated?

Historical Context: Oxford Study (2013)

Ranked #156 of 702. Estimated risk: 7.5%

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AI Exposure Risk

32%

“Sales Counselor” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 32% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

37%

“Sales Counselor” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 37% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For First-Line Supervisors of Non-Retail Sales Workers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Avg. Annual Salary $97,870
Avg. Hourly Wage $47.06
Available Jobs (US) 219,010
Job Title & Hierarchy Code (SOC) First-Line Supervisors of Non-Retail Sales Workers #41-1012
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “First-Line Supervisors of Non-Retail Sales Workers”

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Core Skills & Abilities

  • Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.

  • Monitor sales staff performance to ensure that goals are met.

  • Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.

  • Plan and prepare work schedules, and assign employees to specific duties.

  • Inventory stock and reorder when inventories drop to specified levels.

  • Provide staff with assistance in performing difficult or complicated duties.

  • Formulate pricing policies on merchandise according to profitability requirements.

  • Visit retailers and sales representatives to promote products and gather information.

  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

  • Examine products purchased for resale or received for storage to determine product condition.

  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.

  • Hire, train, and evaluate personnel.

  • Examine merchandise to ensure correct pricing and display, and that it functions as advertised.

  • Prepare sales and inventory reports for management and budget departments.

  • Keep records pertaining to purchases, sales, and requisitions.

  • Listen to and resolve customer complaints regarding services, products, or personnel.

  • Analyze details of sales territories to assess their growth potential and to set quotas.

  • Attend company meetings to exchange product information and coordinate work activities with other departments.

Technologies & Software

  • Online meeting software
  • Budgeting software
  • Drift (Conversational AI)
  • Microsoft PowerPoint
  • Microsoft Word
  • YouTube
  • Electronic data interchange EDI software
  • QuickBase business management software
  • Flow chart software
  • HubSpot AI
  • Salesforce.com Salesforce CRM
  • Microsoft Excel
  • Financial accounting software
  • Meta Business AI
  • Delphi Discovery
  • Graphics creation software
  • Salesforce Einstein AI
  • Oracle Eloqua
  • SugarCRM Sugar UX
  • Microsoft Access
  • Gemini for Workspace
  • Customer information databases
  • Cisco Webex
  • Salesforce software
  • Web browser software
  • Gong.io
  • Microsoft Dynamics
  • ChatGPT (OpenAI)
  • Delphi Technology
  • Fuze cloud communications and collaboration software
  • Microsoft Office software
  • SAP software
  • Napkin AI
  • Microsoft Project
  • Work scheduling software
  • Microsoft Outlook
  • NetSuite ERP
  • Clari AI
  • Tablet computers
  • Laser facsimile machines
  • Smart phones
  • Printing calculators
  • Laptop computers
  • Multiline telephone systems
  • Desktop computers