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Automation Risk Analysis

Will “Sales Counselor” be Automated?

Historical Context: Oxford Study (2013)

Ranked #156 of 702. Estimated risk: 7.5%

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AI Exposure Risk

32%

“Sales Counselor” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 32% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

37%

“Sales Counselor” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 37% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For First-Line Supervisors of Non-Retail Sales Workers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Avg. Annual Salary $97,870
Avg. Hourly Wage $47.06
Available Jobs (US) 219,010
Job Title & Hierarchy Code (SOC) First-Line Supervisors of Non-Retail Sales Workers #41-1012
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “First-Line Supervisors of Non-Retail Sales Workers”

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Core Skills & Abilities

  • Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.

  • Hire, train, and evaluate personnel.

  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

  • Keep records pertaining to purchases, sales, and requisitions.

  • Analyze details of sales territories to assess their growth potential and to set quotas.

  • Plan and prepare work schedules, and assign employees to specific duties.

  • Inventory stock and reorder when inventories drop to specified levels.

  • Formulate pricing policies on merchandise according to profitability requirements.

  • Examine merchandise to ensure correct pricing and display, and that it functions as advertised.

  • Provide staff with assistance in performing difficult or complicated duties.

  • Prepare sales and inventory reports for management and budget departments.

  • Examine products purchased for resale or received for storage to determine product condition.

  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.

  • Monitor sales staff performance to ensure that goals are met.

  • Visit retailers and sales representatives to promote products and gather information.

  • Listen to and resolve customer complaints regarding services, products, or personnel.

  • Attend company meetings to exchange product information and coordinate work activities with other departments.

  • Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.

Technologies & Software

  • NetSuite ERP
  • Meta Business AI
  • Microsoft Project
  • Delphi Technology
  • Drift (Conversational AI)
  • HubSpot AI
  • Oracle Eloqua
  • ChatGPT (OpenAI)
  • Cisco Webex
  • Microsoft Dynamics
  • Online meeting software
  • Gong.io
  • Web browser software
  • Microsoft Access
  • Clari AI
  • Salesforce Einstein AI
  • YouTube
  • Financial accounting software
  • Delphi Discovery
  • Fuze cloud communications and collaboration software
  • QuickBase business management software
  • Napkin AI
  • Microsoft PowerPoint
  • Microsoft Word
  • Graphics creation software
  • SugarCRM Sugar UX
  • Gemini for Workspace
  • Microsoft Excel
  • Flow chart software
  • SAP software
  • Salesforce.com Salesforce CRM
  • Electronic data interchange EDI software
  • Work scheduling software
  • Microsoft Outlook
  • Salesforce software
  • Budgeting software
  • Customer information databases
  • Microsoft Office software
  • Printing calculators
  • Tablet computers
  • Desktop computers
  • Multiline telephone systems
  • Laser facsimile machines
  • Smart phones
  • Laptop computers