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Automation Risk Analysis

Will “Sales Floor Supervisor” be Automated?

Historical Context: Oxford Study (2013)

Ranked #156 of 702. Estimated risk: 7.5%

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AI Exposure Risk

32%

“Sales Floor Supervisor” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 32% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

37%

“Sales Floor Supervisor” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 37% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For First-Line Supervisors of Non-Retail Sales Workers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Avg. Annual Salary $97,870
Avg. Hourly Wage $47.06
Available Jobs (US) 219,010
Job Title & Hierarchy Code (SOC) First-Line Supervisors of Non-Retail Sales Workers #41-1012
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “First-Line Supervisors of Non-Retail Sales Workers”

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Core Skills & Abilities

  • Monitor sales staff performance to ensure that goals are met.

  • Provide staff with assistance in performing difficult or complicated duties.

  • Examine products purchased for resale or received for storage to determine product condition.

  • Hire, train, and evaluate personnel.

  • Prepare sales and inventory reports for management and budget departments.

  • Inventory stock and reorder when inventories drop to specified levels.

  • Examine merchandise to ensure correct pricing and display, and that it functions as advertised.

  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

  • Analyze details of sales territories to assess their growth potential and to set quotas.

  • Visit retailers and sales representatives to promote products and gather information.

  • Listen to and resolve customer complaints regarding services, products, or personnel.

  • Attend company meetings to exchange product information and coordinate work activities with other departments.

  • Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.

  • Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.

  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.

  • Keep records pertaining to purchases, sales, and requisitions.

  • Plan and prepare work schedules, and assign employees to specific duties.

  • Formulate pricing policies on merchandise according to profitability requirements.

Technologies & Software

  • Microsoft PowerPoint
  • Oracle Eloqua
  • Fuze cloud communications and collaboration software
  • Work scheduling software
  • Financial accounting software
  • Customer information databases
  • Drift (Conversational AI)
  • ChatGPT (OpenAI)
  • Microsoft Office software
  • Napkin AI
  • Salesforce software
  • QuickBase business management software
  • HubSpot AI
  • Microsoft Dynamics
  • Microsoft Access
  • Microsoft Excel
  • Salesforce.com Salesforce CRM
  • Microsoft Outlook
  • Meta Business AI
  • Gong.io
  • Delphi Discovery
  • Salesforce Einstein AI
  • SAP software
  • YouTube
  • Gemini for Workspace
  • Graphics creation software
  • Web browser software
  • Delphi Technology
  • Flow chart software
  • Electronic data interchange EDI software
  • SugarCRM Sugar UX
  • Online meeting software
  • Microsoft Project
  • Cisco Webex
  • NetSuite ERP
  • Clari AI
  • Budgeting software
  • Microsoft Word
  • Printing calculators
  • Tablet computers
  • Smart phones
  • Laptop computers
  • Laser facsimile machines
  • Desktop computers
  • Multiline telephone systems