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Automation Risk Analysis

Will “Insurance Office Supervisor” be Automated?

Historical Context: Oxford Study (2013)

Ranked #156 of 702. Estimated risk: 7.5%

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AI Exposure Risk

32%

“Insurance Office Supervisor” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 32% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

37%

“Insurance Office Supervisor” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 37% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For First-Line Supervisors of Non-Retail Sales Workers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Avg. Annual Salary $97,870
Avg. Hourly Wage $47.06
Available Jobs (US) 219,010
Job Title & Hierarchy Code (SOC) First-Line Supervisors of Non-Retail Sales Workers #41-1012
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “First-Line Supervisors of Non-Retail Sales Workers”

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Core Skills & Abilities

  • Plan and prepare work schedules, and assign employees to specific duties.

  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.

  • Inventory stock and reorder when inventories drop to specified levels.

  • Attend company meetings to exchange product information and coordinate work activities with other departments.

  • Examine products purchased for resale or received for storage to determine product condition.

  • Analyze details of sales territories to assess their growth potential and to set quotas.

  • Monitor sales staff performance to ensure that goals are met.

  • Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.

  • Examine merchandise to ensure correct pricing and display, and that it functions as advertised.

  • Visit retailers and sales representatives to promote products and gather information.

  • Prepare sales and inventory reports for management and budget departments.

  • Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.

  • Provide staff with assistance in performing difficult or complicated duties.

  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

  • Keep records pertaining to purchases, sales, and requisitions.

  • Listen to and resolve customer complaints regarding services, products, or personnel.

  • Hire, train, and evaluate personnel.

  • Formulate pricing policies on merchandise according to profitability requirements.

Technologies & Software

  • Web browser software
  • Gemini for Workspace
  • Microsoft Excel
  • Drift (Conversational AI)
  • SAP software
  • Graphics creation software
  • Delphi Discovery
  • NetSuite ERP
  • Work scheduling software
  • Microsoft Dynamics
  • Cisco Webex
  • Online meeting software
  • Napkin AI
  • Microsoft Office software
  • Microsoft Access
  • Gong.io
  • Microsoft Project
  • Electronic data interchange EDI software
  • Fuze cloud communications and collaboration software
  • YouTube
  • Budgeting software
  • HubSpot AI
  • ChatGPT (OpenAI)
  • Microsoft PowerPoint
  • Salesforce.com Salesforce CRM
  • Microsoft Word
  • Flow chart software
  • Financial accounting software
  • Oracle Eloqua
  • Meta Business AI
  • SugarCRM Sugar UX
  • Delphi Technology
  • Salesforce software
  • Salesforce Einstein AI
  • Customer information databases
  • QuickBase business management software
  • Microsoft Outlook
  • Clari AI
  • Laser facsimile machines
  • Laptop computers
  • Desktop computers
  • Multiline telephone systems
  • Tablet computers
  • Printing calculators
  • Smart phones