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Automation Risk Analysis

Will “Insurance Office Supervisor” be Automated?

Historical Context: Oxford Study (2013)

Ranked #156 of 702. Estimated risk: 7.5%

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AI Exposure Risk

32%

“Insurance Office Supervisor” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 32% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

37%

“Insurance Office Supervisor” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 37% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For First-Line Supervisors of Non-Retail Sales Workers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Avg. Annual Salary $97,870
Avg. Hourly Wage $47.06
Available Jobs (US) 219,010
Job Title & Hierarchy Code (SOC) First-Line Supervisors of Non-Retail Sales Workers #41-1012
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “First-Line Supervisors of Non-Retail Sales Workers”

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Core Skills & Abilities

  • Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.

  • Hire, train, and evaluate personnel.

  • Examine merchandise to ensure correct pricing and display, and that it functions as advertised.

  • Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.

  • Keep records pertaining to purchases, sales, and requisitions.

  • Monitor sales staff performance to ensure that goals are met.

  • Plan and prepare work schedules, and assign employees to specific duties.

  • Inventory stock and reorder when inventories drop to specified levels.

  • Prepare sales and inventory reports for management and budget departments.

  • Provide staff with assistance in performing difficult or complicated duties.

  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

  • Attend company meetings to exchange product information and coordinate work activities with other departments.

  • Listen to and resolve customer complaints regarding services, products, or personnel.

  • Visit retailers and sales representatives to promote products and gather information.

  • Analyze details of sales territories to assess their growth potential and to set quotas.

  • Formulate pricing policies on merchandise according to profitability requirements.

  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.

  • Examine products purchased for resale or received for storage to determine product condition.

Technologies & Software

  • ChatGPT (OpenAI)
  • Customer information databases
  • Delphi Discovery
  • Flow chart software
  • Microsoft Dynamics
  • Salesforce.com Salesforce CRM
  • HubSpot AI
  • Salesforce Einstein AI
  • Web browser software
  • Microsoft Excel
  • Delphi Technology
  • NetSuite ERP
  • Microsoft Outlook
  • Microsoft Access
  • Oracle Eloqua
  • Gemini for Workspace
  • Online meeting software
  • Budgeting software
  • Electronic data interchange EDI software
  • SAP software
  • Cisco Webex
  • Microsoft Word
  • Work scheduling software
  • Microsoft Office software
  • YouTube
  • Drift (Conversational AI)
  • Graphics creation software
  • Clari AI
  • Napkin AI
  • Financial accounting software
  • Gong.io
  • SugarCRM Sugar UX
  • Microsoft Project
  • QuickBase business management software
  • Salesforce software
  • Microsoft PowerPoint
  • Fuze cloud communications and collaboration software
  • Meta Business AI
  • Multiline telephone systems
  • Laser facsimile machines
  • Desktop computers
  • Laptop computers
  • Smart phones
  • Printing calculators
  • Tablet computers