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Automation Risk Analysis

Will “Sales Department Supervisor” be Automated?

Historical Context: Oxford Study (2013)

Ranked #156 of 702. Estimated risk: 7.5%

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AI Exposure Risk

32%

“Sales Department Supervisor” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 32% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

37%

“Sales Department Supervisor” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 37% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For First-Line Supervisors of Non-Retail Sales Workers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Avg. Annual Salary $97,870
Avg. Hourly Wage $47.06
Available Jobs (US) 219,010
Job Title & Hierarchy Code (SOC) First-Line Supervisors of Non-Retail Sales Workers #41-1012
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “First-Line Supervisors of Non-Retail Sales Workers”

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Core Skills & Abilities

  • Plan and prepare work schedules, and assign employees to specific duties.

  • Inventory stock and reorder when inventories drop to specified levels.

  • Attend company meetings to exchange product information and coordinate work activities with other departments.

  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.

  • Monitor sales staff performance to ensure that goals are met.

  • Formulate pricing policies on merchandise according to profitability requirements.

  • Prepare sales and inventory reports for management and budget departments.

  • Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.

  • Keep records pertaining to purchases, sales, and requisitions.

  • Provide staff with assistance in performing difficult or complicated duties.

  • Listen to and resolve customer complaints regarding services, products, or personnel.

  • Visit retailers and sales representatives to promote products and gather information.

  • Analyze details of sales territories to assess their growth potential and to set quotas.

  • Examine merchandise to ensure correct pricing and display, and that it functions as advertised.

  • Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.

  • Hire, train, and evaluate personnel.

  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

  • Examine products purchased for resale or received for storage to determine product condition.

Technologies & Software

  • Delphi Technology
  • Graphics creation software
  • Microsoft Office software
  • Budgeting software
  • Microsoft Dynamics
  • Microsoft Access
  • Oracle Eloqua
  • Financial accounting software
  • Cisco Webex
  • Gong.io
  • Flow chart software
  • Napkin AI
  • Online meeting software
  • Customer information databases
  • Drift (Conversational AI)
  • Work scheduling software
  • Salesforce.com Salesforce CRM
  • Salesforce software
  • NetSuite ERP
  • Microsoft Outlook
  • SugarCRM Sugar UX
  • Clari AI
  • QuickBase business management software
  • Gemini for Workspace
  • Microsoft Project
  • ChatGPT (OpenAI)
  • Microsoft Excel
  • Electronic data interchange EDI software
  • Delphi Discovery
  • YouTube
  • Microsoft Word
  • Fuze cloud communications and collaboration software
  • Microsoft PowerPoint
  • HubSpot AI
  • Meta Business AI
  • SAP software
  • Salesforce Einstein AI
  • Web browser software
  • Smart phones
  • Tablet computers
  • Desktop computers
  • Laptop computers
  • Printing calculators
  • Laser facsimile machines
  • Multiline telephone systems