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Automation Risk Analysis

Will “Reservations Supervisor” be Automated?

Historical Context: Oxford Study (2013)

Ranked #156 of 702. Estimated risk: 7.5%

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AI Exposure Risk

32%

“Reservations Supervisor” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 32% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

37%

“Reservations Supervisor” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 37% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For First-Line Supervisors of Non-Retail Sales Workers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Avg. Annual Salary $97,870
Avg. Hourly Wage $47.06
Available Jobs (US) 219,010
Job Title & Hierarchy Code (SOC) First-Line Supervisors of Non-Retail Sales Workers #41-1012
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “First-Line Supervisors of Non-Retail Sales Workers”

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Core Skills & Abilities

  • Examine products purchased for resale or received for storage to determine product condition.

  • Attend company meetings to exchange product information and coordinate work activities with other departments.

  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.

  • Inventory stock and reorder when inventories drop to specified levels.

  • Listen to and resolve customer complaints regarding services, products, or personnel.

  • Formulate pricing policies on merchandise according to profitability requirements.

  • Monitor sales staff performance to ensure that goals are met.

  • Hire, train, and evaluate personnel.

  • Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.

  • Visit retailers and sales representatives to promote products and gather information.

  • Provide staff with assistance in performing difficult or complicated duties.

  • Keep records pertaining to purchases, sales, and requisitions.

  • Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.

  • Plan and prepare work schedules, and assign employees to specific duties.

  • Analyze details of sales territories to assess their growth potential and to set quotas.

  • Prepare sales and inventory reports for management and budget departments.

  • Examine merchandise to ensure correct pricing and display, and that it functions as advertised.

Technologies & Software

  • Oracle Eloqua
  • Cisco Webex
  • Online meeting software
  • Meta Business AI
  • Budgeting software
  • NetSuite ERP
  • Electronic data interchange EDI software
  • Microsoft Project
  • Microsoft Excel
  • Salesforce software
  • HubSpot AI
  • YouTube
  • Microsoft Outlook
  • Financial accounting software
  • Graphics creation software
  • Clari AI
  • Delphi Discovery
  • Fuze cloud communications and collaboration software
  • Gong.io
  • Salesforce Einstein AI
  • Gemini for Workspace
  • SAP software
  • Microsoft PowerPoint
  • Web browser software
  • Flow chart software
  • SugarCRM Sugar UX
  • Delphi Technology
  • Napkin AI
  • Microsoft Word
  • QuickBase business management software
  • Salesforce.com Salesforce CRM
  • Microsoft Access
  • Microsoft Dynamics
  • ChatGPT (OpenAI)
  • Microsoft Office software
  • Drift (Conversational AI)
  • Work scheduling software
  • Customer information databases
  • Printing calculators
  • Smart phones
  • Laptop computers
  • Multiline telephone systems
  • Laser facsimile machines
  • Tablet computers
  • Desktop computers