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Automation Risk Analysis

Will “Medical Administrative Specialist” be Automated?

Historical Context: Oxford Study (2013)

Ranked #447 of 702. Estimated risk: 81.0%

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AI Exposure Risk

55%

“Medical Administrative Specialist” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

33%

“Medical Administrative Specialist” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 33% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Medical Secretaries and Administrative Assistants, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Avg. Annual Salary $45,580
Avg. Hourly Wage $21.91
Available Jobs (US) 830,760
Job Title & Hierarchy Code (SOC) Medical Secretaries and Administrative Assistants #43-6013
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Medical Secretaries and Administrative Assistants”

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Core Skills & Abilities

  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

  • Maintain medical records, technical library, or correspondence files.

  • Transmit correspondence or medical records by mail, e-mail, or fax.

  • Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.

  • Receive and route messages or documents, such as laboratory results, to appropriate staff.

  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

  • Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.

  • Complete insurance or other claim forms.

  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.

  • Answer telephones and direct calls to appropriate staff.

  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.

  • Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.

Technologies & Software

  • Medical procedure coding software
  • McKesson Lytec
  • Billing software
  • IDX Groupcast
  • Microsoft Copilot
  • Microsoft Excel
  • Wisconsin Physicians Service Insurance CMS Secure Net Access Portal C-SNAP
  • Intuit QuickBooks Point of Sale
  • Microsoft Word
  • dBASE Plus
  • Patterson Dental Supply Patterson EagleSoft
  • Amazing Charts
  • Gemini for Workspace
  • eClinicalWorks EHR software
  • Microsoft Internet Explorer
  • Microsoft Access
  • Google Drive
  • Nova (Amazon)
  • Gemini (Google)
  • Microsoft PowerPoint
  • Desktop publishing software
  • Zapier AI
  • Scheduling software
  • eMDs Medisoft
  • Allscripts Professional PM
  • ChatGPT (OpenAI)
  • Microsoft Publisher
  • Qwen (Alibaba)
  • PracticeWorks Systems Kodak WINOMS CS
  • Word processing software
  • Email software
  • Addressing software
  • DeepSeek
  • Llama (Meta)
  • Spreadsheet software
  • Mistral (Mistral AI)
  • Perplexity AI
  • Grok (xAI)
  • Healthcare common procedure coding system HCPCS
  • Accounts payable software
  • Microsoft Exchange
  • Microsys MicroMD
  • Allscripts Payerpath
  • Grammarly AI
  • MEDITECH software
  • Graphics software
  • Database software
  • Accounts receivable software
  • UiPath (RPA + AI)
  • Google Docs
  • Microsoft Outlook
  • HMS
  • NaviMedix NaviNet
  • Medical condition coding software
  • Data entry software
  • Intuit QuickBooks
  • Corel WordPerfect Office Suite
  • Web browser software
  • Microsoft Windows
  • Epic Systems
  • MEDITECH Medical and Practice Management MPM Suite
  • Electronic health record EHR software
  • Microsoft Office software
  • Notion AI
  • Henry Schein Dentrix
  • Napkin AI
  • Otter.ai
  • MEDENT
  • CPSI CPSI System
  • Claude (Anthropic)
  • Kimi (Moonshot AI)
  • Personal computers
  • Laser printers
  • Laptop computers
  • Desktop computers
  • Laser facsimile machines
  • Dictaphones
  • Credit card processing machines
  • Scanners
  • Photocopying equipment
  • Notebook computers
  • Hospital intercom equipment
  • Multi-line telephone systems
  • Switchboards