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Automation Risk Analysis

Will “Medical Scheduler” be Automated?

Historical Context: Oxford Study (2013)

Ranked #447 of 702. Estimated risk: 81.0%

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AI Exposure Risk

55%

“Medical Scheduler” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

33%

“Medical Scheduler” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 33% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Medical Secretaries and Administrative Assistants, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Avg. Annual Salary $45,580
Avg. Hourly Wage $21.91
Available Jobs (US) 830,760
Job Title & Hierarchy Code (SOC) Medical Secretaries and Administrative Assistants #43-6013
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Medical Secretaries and Administrative Assistants”

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Core Skills & Abilities

  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

  • Maintain medical records, technical library, or correspondence files.

  • Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.

  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.

  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

  • Answer telephones and direct calls to appropriate staff.

  • Transmit correspondence or medical records by mail, e-mail, or fax.

  • Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.

  • Complete insurance or other claim forms.

  • Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.

  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

  • Receive and route messages or documents, such as laboratory results, to appropriate staff.

  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.

Technologies & Software

  • eClinicalWorks EHR software
  • Medical condition coding software
  • Microsoft Copilot
  • Zapier AI
  • Healthcare common procedure coding system HCPCS
  • IDX Groupcast
  • Data entry software
  • Epic Systems
  • Gemini for Workspace
  • Web browser software
  • HMS
  • Gemini (Google)
  • Word processing software
  • MEDITECH Medical and Practice Management MPM Suite
  • Google Drive
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Windows
  • Spreadsheet software
  • Accounts payable software
  • Microsys MicroMD
  • Addressing software
  • Llama (Meta)
  • Napkin AI
  • UiPath (RPA + AI)
  • Intuit QuickBooks
  • Email software
  • Microsoft PowerPoint
  • Microsoft Internet Explorer
  • Notion AI
  • Microsoft Office software
  • Database software
  • Wisconsin Physicians Service Insurance CMS Secure Net Access Portal C-SNAP
  • Henry Schein Dentrix
  • Qwen (Alibaba)
  • NaviMedix NaviNet
  • Google Docs
  • Patterson Dental Supply Patterson EagleSoft
  • Microsoft Word
  • Desktop publishing software
  • Allscripts Payerpath
  • Kimi (Moonshot AI)
  • Scheduling software
  • Microsoft Publisher
  • PracticeWorks Systems Kodak WINOMS CS
  • Billing software
  • Amazing Charts
  • eMDs Medisoft
  • MEDENT
  • dBASE Plus
  • CPSI CPSI System
  • Perplexity AI
  • MEDITECH software
  • Grammarly AI
  • Otter.ai
  • McKesson Lytec
  • Medical procedure coding software
  • Accounts receivable software
  • Claude (Anthropic)
  • Corel WordPerfect Office Suite
  • DeepSeek
  • Mistral (Mistral AI)
  • Graphics software
  • Microsoft Access
  • Intuit QuickBooks Point of Sale
  • Grok (xAI)
  • Allscripts Professional PM
  • Microsoft Exchange
  • Nova (Amazon)
  • ChatGPT (OpenAI)
  • Electronic health record EHR software
  • Notebook computers
  • Hospital intercom equipment
  • Personal computers
  • Photocopying equipment
  • Laser printers
  • Dictaphones
  • Laptop computers
  • Scanners
  • Switchboards
  • Laser facsimile machines
  • Desktop computers
  • Credit card processing machines
  • Multi-line telephone systems