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Automation Risk Analysis

Will “Unit Clerk” be Automated?

Historical Context: Oxford Study (2013)

Ranked #447 of 702. Estimated risk: 81.0%

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AI Exposure Risk

55%

“Unit Clerk” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

33%

“Unit Clerk” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 33% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Medical Secretaries and Administrative Assistants, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Avg. Annual Salary $45,580
Avg. Hourly Wage $21.91
Available Jobs (US) 830,760
Job Title & Hierarchy Code (SOC) Medical Secretaries and Administrative Assistants #43-6013
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Medical Secretaries and Administrative Assistants”

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Core Skills & Abilities

  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.

  • Complete insurance or other claim forms.

  • Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.

  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

  • Receive and route messages or documents, such as laboratory results, to appropriate staff.

  • Transmit correspondence or medical records by mail, e-mail, or fax.

  • Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.

  • Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.

  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.

  • Answer telephones and direct calls to appropriate staff.

  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

  • Maintain medical records, technical library, or correspondence files.

Technologies & Software

  • Microsoft Publisher
  • Graphics software
  • Nova (Amazon)
  • Patterson Dental Supply Patterson EagleSoft
  • Microsoft Outlook
  • Intuit QuickBooks Point of Sale
  • Microsoft Excel
  • Email software
  • Addressing software
  • eClinicalWorks EHR software
  • Wisconsin Physicians Service Insurance CMS Secure Net Access Portal C-SNAP
  • Web browser software
  • ChatGPT (OpenAI)
  • PracticeWorks Systems Kodak WINOMS CS
  • Microsoft Copilot
  • Allscripts Payerpath
  • MEDENT
  • Otter.ai
  • NaviMedix NaviNet
  • Microsoft Exchange
  • McKesson Lytec
  • Medical condition coding software
  • dBASE Plus
  • Claude (Anthropic)
  • Accounts receivable software
  • Intuit QuickBooks
  • Microsoft Word
  • Billing software
  • Accounts payable software
  • Microsoft Office software
  • Google Drive
  • Gemini for Workspace
  • Perplexity AI
  • Microsys MicroMD
  • Microsoft Windows
  • Amazing Charts
  • Qwen (Alibaba)
  • Microsoft Access
  • Notion AI
  • DeepSeek
  • Medical procedure coding software
  • Zapier AI
  • HMS
  • Microsoft Internet Explorer
  • Corel WordPerfect Office Suite
  • Henry Schein Dentrix
  • Grammarly AI
  • Microsoft PowerPoint
  • Grok (xAI)
  • Spreadsheet software
  • Llama (Meta)
  • IDX Groupcast
  • Kimi (Moonshot AI)
  • Mistral (Mistral AI)
  • Gemini (Google)
  • MEDITECH software
  • UiPath (RPA + AI)
  • CPSI CPSI System
  • eMDs Medisoft
  • MEDITECH Medical and Practice Management MPM Suite
  • Database software
  • Allscripts Professional PM
  • Scheduling software
  • Google Docs
  • Epic Systems
  • Napkin AI
  • Electronic health record EHR software
  • Data entry software
  • Desktop publishing software
  • Word processing software
  • Healthcare common procedure coding system HCPCS
  • Credit card processing machines
  • Switchboards
  • Personal computers
  • Laptop computers
  • Laser printers
  • Multi-line telephone systems
  • Photocopying equipment
  • Laser facsimile machines
  • Desktop computers
  • Notebook computers
  • Dictaphones
  • Scanners
  • Hospital intercom equipment