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Automation Risk Analysis

Will “Food Service GM (Food Service General Manager)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #162 of 702. Estimated risk: 8.3%

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AI Exposure Risk

45%

“Food Service GM (Food Service General Manager)” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 45% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

42%

“Food Service GM (Food Service General Manager)” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 42% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Food Service Managers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Plan, direct, or coordinate activities of an organization or department that serves food and beverages.

Avg. Annual Salary $72,370
Avg. Hourly Wage $34.79
Available Jobs (US) 244,230
Job Title & Hierarchy Code (SOC) Food Service Managers #11-9051
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Food Service Managers”

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Core Skills & Abilities

  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.

  • Order and purchase equipment and supplies.

  • Count money and make bank deposits.

  • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.

  • Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.

  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.

  • Take dining reservations.

  • Keep records required by government agencies regarding sanitation or food subsidies.

  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.

  • Establish and enforce nutritional standards for dining establishments, based on accepted industry standards.

  • Greet guests, escort them to their seats, and present them with menus and wine lists.

  • Investigate and resolve complaints regarding food quality, service, or accommodations.

  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.

  • Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.

  • Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs.

  • Maintain food and equipment inventories, and keep inventory records.

  • Establish standards for personnel performance and customer service.

  • Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs.

  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.

  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.

  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.

  • Create specialty dishes and develop recipes to be used in dining facilities.

  • Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.

  • Schedule staff hours and assign duties.

  • Monitor employee and patron activities to ensure liquor regulations are obeyed.

  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Technologies & Software

  • Evernote
  • Restaurant Manager
  • Food Service Solutions POSitive ID System
  • DataTeam Lunch Express
  • Microsoft Dynamics
  • Notion AI
  • Inventory management software
  • Facebook
  • Microsoft PowerPoint
  • Word processing software
  • Google Drive
  • Gift Certificates Plus Giftworks
  • Microsoft Outlook
  • Microsoft Excel
  • ReServe Interactive
  • Intuit QuickBooks
  • Napkin AI
  • Delphi Technology
  • Gemini for Workspace
  • Motion (AI Scheduler)
  • IBM Domino
  • Google Docs
  • Oracle Taleo
  • Microsoft Project
  • Perplexity AI
  • IPro Restaurant Inventory, Recipe & Menu Software
  • Otter.ai
  • SoftCafe MenuPro
  • Aurora FoodPro
  • ClubSoft Food & Beverage Point of Sale
  • Database software
  • espSoftware Employee Schedule Partner
  • Culinary Software Services ChefTec
  • Food Service Solutions FoodCo
  • Fireflies.ai
  • iMagic Restaurant Reservation
  • Microsoft Office software
  • ChatGPT (OpenAI)
  • Dinerware Intuitive Restaurant
  • Claude (Anthropic)
  • ChefDesk Chef's Calculators
  • ValuSoft MasterCook
  • Aestiva Employee Time Clock
  • Microsoft Word
  • Food Services Solutions DayCap
  • Microsoft Copilot
  • SweetWARE nutraCoster
  • Army Food Management Information System
  • Apache Groovy
  • Notebook computers
  • Laser printers
  • Computerized cash registers
  • Personal computers
  • Personal digital assistants PDA