Will “Civil Service Worker” be Automated?

Core Skills & Abilities

• Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.

• Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.

• Process and review employment applications to evaluate qualifications or eligibility of applicants.

• Prepare and set up for new employee orientations.

• Gather personnel records from other departments or employees.

• Explain company personnel policies, benefits, and procedures to employees or job applicants.

• Inform job applicants of their acceptance or rejection of employment.

• Administer and score applicant and employee aptitude, personality, and interest assessment instruments.

• Prepare badges, passes, and identification cards, and perform other security-related duties.

• Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.

• Interview job applicants to obtain and verify information used to screen and evaluate them.

• Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.

• Provide assistance in administering employee benefit programs and worker's compensation plans.

• Examine employee files to answer inquiries and provide information for personnel actions.

• Select applicants meeting specified job requirements and refer them to hiring personnel.

• Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies.

• Compile and prepare reports and documents pertaining to personnel activities.

• Arrange for advertising or posting of job vacancies and notify eligible workers of position availability.

• Arrange for in-house and external training activities.