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Automation Risk Analysis

Will “Mail Handler Assistant” be Automated?

Historical Context: Oxford Study (2013)

Ranked #430 of 702. Estimated risk: 79.0%

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AI Exposure Risk

44%

“Mail Handler Assistant” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 44% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

59%

“Mail Handler Assistant” will maybe be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 59% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Postal Service Mail Sorters, Processors, and Processing Machine Operators, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.

Avg. Annual Salary $58,310
Avg. Hourly Wage $28.04
Available Jobs (US) 111,930
Job Title & Hierarchy Code (SOC) Postal Service Mail Sorters, Processors, and Processing Machine Operators #43-5053
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Postal Service Mail Sorters, Processors, and Processing Machine Operators”

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Core Skills & Abilities

  • Clear jams in sorting equipment.

  • Load and unload mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations.

  • Distribute incoming mail into the correct boxes or pigeonholes.

  • Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.

  • Rewrap soiled or broken parcels.

  • Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.

  • Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.

  • Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.

  • Move containers of mail, using equipment, such as forklifts and automated "trains".

  • Cancel letter or parcel post stamps by hand.

  • Search directories to find correct addresses for redirected mail.

  • Train new workers.

  • Open and label mail containers.

  • Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.

Technologies & Software

  • Otter.ai
  • Zapier AI
  • Microsoft Office software
  • Microsoft Excel
  • Napkin AI
  • Delivery operations information system DOIS
  • Automated Package Processing System APPS
  • Notion AI
  • Microsoft SharePoint
  • Time and Attendance Collection System TACS
  • ChatGPT (OpenAI)
  • NCR Advanced Store
  • Barcode reader software
  • Directory software
  • Gemini for Workspace
  • Microsoft Copilot
  • Microsoft Outlook
  • Teradata Database
  • Grammarly AI
  • UiPath (RPA + AI)
  • Electronic Time Clock ETC
  • SAP software
  • Perplexity AI
  • Microsoft Word
  • Delivery Routing System DRS
  • Address Management System AMS
  • Multi-line optical character reader OCR software
  • Mail processing machines
  • General purpose mail containers
  • Voice recognition equipment
  • Dollies
  • Optical character readers
  • Hand-pushed carts
  • Automatic airline assignment systems
  • Electric material moving tractors
  • Mail trucks
  • Laser facsimile machines
  • Personal computers
  • Postal automated redirection systems
  • Copy machines
  • Conveyor belts
  • Mail canceling machines
  • Small parcel bundle sorter machines
  • Addressographs
  • Point of sale workstations
  • Automatic pallet unloaders
  • Conveyor sorting systems
  • Compact assignment machines
  • Barcode sorters
  • Computer data input scanners
  • Postage marking machines
  • Warehouse forklifts
  • Barcode scanners
  • Packaging machines
  • Delivery point packagers
  • Mail scales
  • Multi-position letter sorting machines
  • Mail sorting machines