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Automation Risk Analysis

Will “Mail Opener” be Automated?

Historical Context: Oxford Study (2013)

Ranked #430 of 702. Estimated risk: 79.0%

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AI Exposure Risk

44%

“Mail Opener” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 44% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

59%

“Mail Opener” will maybe be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 59% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Postal Service Mail Sorters, Processors, and Processing Machine Operators, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.

Avg. Annual Salary $58,310
Avg. Hourly Wage $28.04
Available Jobs (US) 111,930
Job Title & Hierarchy Code (SOC) Postal Service Mail Sorters, Processors, and Processing Machine Operators #43-5053
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Postal Service Mail Sorters, Processors, and Processing Machine Operators”

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Core Skills & Abilities

  • Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.

  • Move containers of mail, using equipment, such as forklifts and automated "trains".

  • Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.

  • Train new workers.

  • Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.

  • Rewrap soiled or broken parcels.

  • Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.

  • Open and label mail containers.

  • Cancel letter or parcel post stamps by hand.

  • Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.

  • Search directories to find correct addresses for redirected mail.

  • Load and unload mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations.

  • Distribute incoming mail into the correct boxes or pigeonholes.

  • Clear jams in sorting equipment.

Technologies & Software

  • Multi-line optical character reader OCR software
  • ChatGPT (OpenAI)
  • SAP software
  • Grammarly AI
  • Address Management System AMS
  • Napkin AI
  • Automated Package Processing System APPS
  • Directory software
  • Notion AI
  • Microsoft Office software
  • Teradata Database
  • Gemini for Workspace
  • Zapier AI
  • Microsoft Word
  • Time and Attendance Collection System TACS
  • Electronic Time Clock ETC
  • Microsoft Excel
  • Microsoft SharePoint
  • NCR Advanced Store
  • Perplexity AI
  • UiPath (RPA + AI)
  • Microsoft Outlook
  • Otter.ai
  • Delivery operations information system DOIS
  • Barcode reader software
  • Delivery Routing System DRS
  • Microsoft Copilot
  • Laser facsimile machines
  • Dollies
  • Conveyor sorting systems
  • Mail canceling machines
  • Copy machines
  • Personal computers
  • Mail processing machines
  • Compact assignment machines
  • Computer data input scanners
  • Voice recognition equipment
  • Conveyor belts
  • Postage marking machines
  • Barcode sorters
  • Barcode scanners
  • Automatic pallet unloaders
  • Delivery point packagers
  • Mail sorting machines
  • Postal automated redirection systems
  • Mail trucks
  • Multi-position letter sorting machines
  • Packaging machines
  • Small parcel bundle sorter machines
  • Mail scales
  • Hand-pushed carts
  • Optical character readers
  • Automatic airline assignment systems
  • General purpose mail containers
  • Point of sale workstations
  • Warehouse forklifts
  • Addressographs
  • Electric material moving tractors