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Automation Risk Analysis

Will “Mail Opener” be Automated?

Historical Context: Oxford Study (2013)

Ranked #430 of 702. Estimated risk: 79.0%

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AI Exposure Risk

44%

“Mail Opener” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 44% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

59%

“Mail Opener” will maybe be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 59% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Postal Service Mail Sorters, Processors, and Processing Machine Operators, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.

Avg. Annual Salary $58,310
Avg. Hourly Wage $28.04
Available Jobs (US) 111,930
Job Title & Hierarchy Code (SOC) Postal Service Mail Sorters, Processors, and Processing Machine Operators #43-5053
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Postal Service Mail Sorters, Processors, and Processing Machine Operators”

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Core Skills & Abilities

  • Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.

  • Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.

  • Move containers of mail, using equipment, such as forklifts and automated "trains".

  • Open and label mail containers.

  • Train new workers.

  • Cancel letter or parcel post stamps by hand.

  • Search directories to find correct addresses for redirected mail.

  • Clear jams in sorting equipment.

  • Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.

  • Distribute incoming mail into the correct boxes or pigeonholes.

  • Load and unload mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations.

  • Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.

  • Rewrap soiled or broken parcels.

  • Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.

Technologies & Software

  • Multi-line optical character reader OCR software
  • Address Management System AMS
  • Microsoft Copilot
  • Otter.ai
  • Microsoft Office software
  • Delivery Routing System DRS
  • Teradata Database
  • Napkin AI
  • Zapier AI
  • Barcode reader software
  • Automated Package Processing System APPS
  • Electronic Time Clock ETC
  • Gemini for Workspace
  • ChatGPT (OpenAI)
  • NCR Advanced Store
  • Microsoft Excel
  • Delivery operations information system DOIS
  • SAP software
  • Directory software
  • UiPath (RPA + AI)
  • Microsoft Word
  • Grammarly AI
  • Time and Attendance Collection System TACS
  • Microsoft Outlook
  • Notion AI
  • Perplexity AI
  • Microsoft SharePoint
  • Mail trucks
  • Compact assignment machines
  • Optical character readers
  • Delivery point packagers
  • Conveyor belts
  • Multi-position letter sorting machines
  • Computer data input scanners
  • Barcode sorters
  • Hand-pushed carts
  • Personal computers
  • Mail sorting machines
  • Packaging machines
  • Point of sale workstations
  • Laser facsimile machines
  • Barcode scanners
  • Conveyor sorting systems
  • Automatic airline assignment systems
  • Copy machines
  • Mail canceling machines
  • Dollies
  • Automatic pallet unloaders
  • Postage marking machines
  • General purpose mail containers
  • Electric material moving tractors
  • Postal automated redirection systems
  • Addressographs
  • Mail scales
  • Small parcel bundle sorter machines
  • Mail processing machines
  • Warehouse forklifts
  • Voice recognition equipment